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What You’re Missing for an IDEA Compliant Website
Federal agencies are being held to the same standards of engaging digital experiences as those found on consumer sites. With the 21st Century Integrated Experience Act (IDEA), it’s mandatory that...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/customer-experience/what-you-re-missing-for-an-idea-compliant-website
The Importance of Connecting Content and Commerce
As modern customers gain greater control over their own experiences and become less likely to be influenced by online vendors, companies must change their approach to digital commerce. Much like...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/customer-experience/the-importance-of-connecting-content-and-commerce
Creating a Complete B2B Experience Beyond the Cart
B2B e-commerce continues to grow. Since 2018, electronic channels have accounted for over 50% of business to business transactions and over $1 trillion dollars in sales. Over 75% of distributors...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/customer-experience/creating-a-complete-b2b-experience-beyond-the-ca-1
What Government Agencies Need to Improve Digital Citizen Experience
The verdict is in: while many businesses understand the importance of digital customer experience, government institutions have been slow to implement similar tactics for their customers: citizens....
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/customer-experience/what-government-agencies-need-to-improve-digital-citizen-experience

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