Enhance Efficiency with a Customer Self-Service Portal
Are you looking to make service and support processes more efficient without relying on IT? Is your goal to support simple or complex ordering processes through your portal? Do you want to personalize or control access to support resources and functions?
Then a customer portal is a great way to provide your customers with a single interface for taking care of all their service and support needs.
This info sheet explores key challenges you may be facing in solving key customer experience challenges and gives you and overview of how you can use Liferay DXP to streamline customer service and operations through a customer portal.
Plus, learn how global technology leader Broadcom Inc. empowers customers through a centralized information hub with self-service options that have significantly boosted customer satisfaction.