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Four Starting Points in Breaking Down Company Silo Walls
The idea of working across organizational boundaries within a company can be traced back to the late ‘80s and the vision of Jack Welch, then-CEO of General Electric. By breaking down what came to...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/four-starting-points-in-breaking-down-company-silo-walls
UX + SEO = O Futuro dos Rankings
Para que websites tenham uma boa classificação com as ferramentas atuais, eles precisam ser relevantes dentro dos assuntos que discutem e com seus leitores. Mas como um website, especialmente em...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/ux-seo-o-futuro-dos-rankings
Three Characteristics of Digital Experience Platforms, According to the 2017 Forrester Wave for DXPs
The demand for software platforms that streamline the process of creating and managing digital touchpoints continues to grow. One answer to this demand has been digital experience platforms or...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/three-characteristics-of-digital-experience-platforms-according-to-the-2017-forrester-wave-for-dxps
5 Ways to Improve Citizen Experiences in the Public Sector
Citizens are looking for convenient, secure, and fast digital services, like what they experience from the private sector. But a recent study from Deloitte found that across 13 countries, customer...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/5-ways-to-improve-citizen-experiences-in-the-public-sector