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Avoiding 3 Common Pitfalls of Web Personalization
With personalized marketing, marketers can deliver unique experiences for visitors that weren't previously possible. Customers who were once blasted with generic, static messaging can now be on the...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/avoiding-3-common-pitfalls-of-web-personalization
How Micro-Engagements Will Forever Change Customer Experience
In my last post, I introduced the idea of customer experience micro-engagements—targeted, highly personalized interactions—and how persona-driven strategies would soon evolve to those that reflect...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/how-micro-engagements-will-forever-change-customer-experience
What We Learned from 100 Mobile Banking App Reviews
For most of us, everyday banking starts with a mobile app. Who really has time to go to a branch during the week? Apps are the main window through which we see and experience our banks, and what...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/what-we-learned-from-100-mobile-banking-app-reviews
How Financial Technology is Impacting Emerging Markets
For many of us, the advent of mobile technology has profoundly changed our lives. It has rewired the way we socialize, shop, and do business. But in other parts of the world, especially in emerging...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/current-experiences/how-financial-technology-is-impacting-emerging-markets
Four Ways to Measure Website Success
With web analytics, it is always important to understand how your audience interacts with your content. To get the best results, it is important to ask the right questions. Otherwise, how can you...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/four-ways-to-measure-website-success
Experiencia de Usuario y APIs: el futuro de la banca tradicional
Mucho se está discutiendo últimamente acerca de cómo serán los bancos del futuro. Lo único claro es que las sucursales físicas dejarán de tener la importancia actual. El canal online será el...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/experiencia-de-usuario-y-apis-el-futuro-de-la-banca-tradicional
Plataformas de Experiencia Digital, la evolución del portal tradicional
En la era digital, donde la capacidad para mejorar la experiencia del cliente se ha convertido en un elemento diferenciador, los portales y su capacidad para personalizar experiencias, ...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/plataformas-de-experiencia-digital-la-evolucion-del-portal-tradicional
Cómo cubren plataformas de experiencia digital las necesidades de la transformación digital
La continua innovación tecnológica y el aumento mundial del uso de smartphones y tablets ha cambiado la manera en la que las empresas y clientes interactúan entre sí, por lo que el proceso de...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/como-cubren-plataformas-de-experiencia-digital-las-necesidades-de-la-transformacion-digital
5 claves para aumentar la competitividad de la banca tradicional
Los comportamientos de los clientes están cambiando. El uso de múltiples canales digitales para hacer una única operación se está convirtiendo rápidamente en la norma. Es importante que los bancos...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/5-claves-para-aumentar-la-competitividad-de-la-banca-tradicional
Three Hurdles to Digital Transformation
Liferay Symposium North America is more than just a chance to study Liferay features and support, it’s also a space to explore the current challenges facing digital businesses. But what does...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/three-hurdles-to-digital-transformation
Beneficios del desarrollo open source: colaboración y transparencia
Que el desarrollo de software open source es clave para el éxito del ecosistema tecnológico es claro y conocido. Que el open source es una ventaja competitiva para las empresas, ya no es...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/current-experiences/beneficios-del-desarrollo-open-source-colaboracion-y-transparencia
¿Cómo impactan las mejoras en la experiencia del cliente en tu negocio?
La experiencia de cliente es el término que agrega todos los aspectos que tienen que ver con la interacción entre el usuario final y la compañía, en cualquiera de las etapas del customer journey....
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/-como-impactan-las-mejoras-en-la-experiencia-del-cliente-en-tu-negocio-
¿Hablan los bancos en idioma millennial?
Ya nadie duda de que los nacidos entre 1980 y hasta mediados de los 90 son una generación particular que ha revolucionado lo que la tecnología nos ofrece en el presente. Los millennials representan...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/-hablan-los-bancos-en-idioma-millennial-
How to Create Customer Surveys That Actually Tell You Something
Customer surveys are a tried and true method of peeking inside the minds of both existing and potential clients so that companies in turn can better serve customers. While these question and answer...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/how-to-create-customer-surveys-that-actually-tell-you-something
Intranet vs. Extranet: How They Work Together
Intranets vs. Extranets: What’s the Difference? There’s naturally a level of confusion people have on the difference between intranets and extranets. This is understandable given there can be...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/employee-experience/intranet-vs-extranet-how-they-work-together
How Banking Security Is Changing the Customer Experience
As more businesses digitally transform, cybersecurity has become more important than ever. For banks, this threat is particularly imposing, as breached data exposes opportunity for immediate and...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/how-banking-security-is-changing-the-customer-experience
Cómo corregir los pain points de tus clientes
En el último post del blog os ofrecimos algunos consejos para descubrir los pain points de la relación de tu empresa con el cliente. Y tal como os prometimos, en este artículo hablaremos sobre qué...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/como-corregir-los-pain-points-de-tus-clientes
Four Ways to Enable Your Workforce with Mobile Apps
Enterprise mobile apps are becoming an integral part of businesses across countless industries. Today, more companies than ever are embracing bring your own device (BYOD) culture and having...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/four-ways-to-enable-your-workforce-with-mobile-apps
Mobile Website vs Native App: Which is Right for Your Customer Experience?
Creating a great mobile experience is vital for the success of any organization today. More people than ever are interacting with companies online and the majority of purchasing experiences see...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/mobile-website-vs-native-app-which-is-right-for-your-customer-experience-
Three Mobile Platform Implementation Roadblocks and How to Overcome Them
Are you in the midst of mobile app development or responsive web design but keep running into major roadblocks that stop you from finding success? You are not alone in facing these issues....
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/current-experiences/three-mobile-platform-implementation-roadblocks-and-how-to-overcome-them

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