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Liferay Experience Cloud: The Next Evolution in Delivering Digital Experiences at Scale
PLEASE NOTE: The naming of Liferay's offerings have changed. For information and details on our current our deployment options, please visit our <<Offerings page>>. For more than a decade, we’ve...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/liferay-experience/what-is-liferay-experience-cloud
Como o atendimento personalizado estimula up-selling e cross-selling no setor bancário
O que é o atendimento bancário personalizado e como ele cria novas oportunidades de up-selling e cross-selling? Apontamos a seguir alguns aspectos importantes sobre o tema. Em 2001, uma pesquisa...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/atendimento-personalizado-estimula-up-selling-e-cross-selling-em-bancos
Come l’open banking cambia la user experience
Da quando è stata introdotta ufficialmente la nuova direttiva europea sui servizi di pagamento, nota come PSD2, il settore bancario sta vivendo una vera e propria rivoluzione, quella dell’Open...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/come-l-open-banking-cambia-la-user-experience
Como Aumentar a Adesão ao Portal de Parceiro
Apesar dos portais para parceiros serem feitos para criar oportunidades de simplificação dos processos de vendas, empoderar parceiros e estabelecer vantagens competitivas, 80% dos partner portals...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/business-partner-experience/como-aumentar-a-adesao-ao-portal-de-parceiro
How to Find Your Customer Journey’s Moments of Truth
This is part two of a two-part blog series concerning moments of truth in your customer journeys. Read part one to learn more about the five moment of truth types. Today, customers expect brands to...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/how-to-find-your-customer-journey-s-moments-of-truth
Introducing Liferay Commerce 2.0: Transform the Way You Sell for B2B
Liferay Commerce 2.0 is packed with new features to help B2B sellers increase their revenue through more engaging customer experiences. Watch our on-demand webinar for a full tour of the new...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/introducing-liferay-commerce-2-0-transform-the-way-you-sell-for-b2b
Vantagens de Mapear a Experiência de Usuários Identificados
Mais do que nunca, o sucesso de uma empresa depende do entendimento e engajamento com sua audiência online de forma cada vez mais significativa. E apesar do marketing digital ajudar a conectar o...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/vantagens-de-mapear-a-experiencia-de-usuarios-identificados
Por Que Adotar uma Estratégia de API?
Entregar experiências digitais excelentes vem se tornando mais difícil a cada ano. Hoje, uma simples transação na web ou via mobile passa, em média, por 35 sistemas diferentes de tecnologias ou...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/current-experiences/por-que-adotar-uma-estrategia-de-api-
Potenciar al máximo el valor de los empleados en Škoda Auto
Škoda Auto, el fabricante checo de automóviles, se fundó en 1895, cuando empezó a fabricar bicicletas bajo la marca Laurin & Klement (llamada así por sus fundadores Václav Laurin y Václav Klement)....
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/potenciar-al-maximo-el-valor-de-los-empleados-en-skoda-auto
Innovative Student Experiences | Liferay
Universities know they need to undertake digital transformation, both for their own success and for the good of their students. However, it’s often daunting to choose the first step or consider...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/current-experiences/innovative-student-experiences
A Behind the Scenes Look at One Companys Digital Transformation
Years of research on digital transformation have shown that success rates of these projects tend to be very low; less than 30% actually succeed. It can be especially challenging for companies with...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/a-behind-the-scenes-look-at-one-companys-digital-transformation
3 Exemplos de Portais de Autoatendimento Eficientes
Até o final de 2020, o Gartner prevê que 85% de todas as interações de atendimento ao cliente irão começar pelo autoatendimento. Inclusive, muitas empresas esperam implementar portais de...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/3-exemplos-de-portais-de-autoatendimento-eficientes
Winning CX With a 4-D Customer Experience Strategy
One thing is very clear from the conversations at LSNA 2018: customer experience is still at the top of everyone’s mind. A number of our partners and customers shared stories about how they are...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/winning-cx-with-a-4-d-customer-experience-strategy
¿Qué es el Autoservicio Digital?
El autoservicio digital o autoservicio (en una definición muy sencilla de 280 caracteres) es el término general para aquellas tácticas de servicio al cliente que dan a los usuarios el poder de...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/que-es-autoservicio-digital
The What and Why of Customer Data Platforms
As part of the vision for Liferay Analytics Cloud, product manager Jon Lee did a deep dive into customer data platforms and why companies need them as part of their digital strategies. With the...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/the-what-and-why-of-customer-data-platforms
Was ist Digital Customer Experience – und warum ist sie wichtig?
Es ist unbestreitbar – eine bessere Customer Experience ist entscheidend für den geschäftlichen Erfolg im B2B und B2C. Doch was genau ist überhaupt Customer Experience – und was ist der Unterschied...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/was-ist-digital-customer-experience
La parola ai Partner: Noema STI
Oggi incontriamo Luigi Caforio, CEO di Noema STI, per scoprire i motivi che l'hanno portato a scegliere Liferay come vendor di riferimento. Nome e cognome Luigi Caforio Professione CEO di Noema...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/business-partner-experience/la-parola-ai-partner-noema-sti
5 Previsioni sulla Customer Experience per il Settore Manifatturiero
Ai produttori viene sempre di più richiesto di integrare la centralità del cliente nei cicli di vita di prodotti, clienti e servizi. Poiché le aspettative dei clienti continuano a evolversi, le...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/5-previsioni-sulla-customer-experience-per-il-settore-manifatturiero
Cómo descubrir los pain points en la relación de tu empresa con el cliente
Tal como los productos y servicios que ofrecen, la interacción de un usuario con una empresa debe proporcionarle una experiencia placentera y que cumpla con sus necesidades. Sin embargo, pueden...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/como-descubrir-los-pain-points-en-la-relacion-de-tu-empresa-con-el-cliente
Are Intranet Solutions Important to Digital Transformation?
Though most enterprises use some kind of intranet solution within their organizations, it is often overlooked as a part of the digital innovation that drives business today. As the main...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/employee-experience/are-intranet-solutions-important-to-digital-transformation-

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