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How to Achieve Operational Excellence
Attendees at this year’s Liferay Symposium North America (LSNA) can expect to learn how digital operations and customer service are part of the same conversation. On one hand, a business might...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/current-experiences/how-to-achieve-operational-excellence
La Experiencia del Cliente como Criterio de Diferenciación
Los últimos años fueron marcados por transformaciones exponenciales en segmentos diferentes de la sociedad. Cambió la manera en cómo las personas adquieren conocimiento, cómo se trasladan en las...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/la-experiencia-del-cliente-como-criterio-de-diferenciacion
3 Customer Portals' Insane ROI
When we think of producing jaw-dropping ROI for the business, improving customer experience is not always a strategy that comes to mind. In fact, many businesses still view customer experience...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/3-customer-portals-insane-roi
8 Buenas prácticas para su estrategia omnicanal
Las estrategias omnicanales de éxito dependen de experiencias consistentes en todas las interacciones del customer journey. Algo que, al conseguirse, proporciona grandes beneficios tanto para el...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/8-buenas-practicas-para-su-estrategia-omnicanal
¿Por qué tu customer journey map no está reflejando la realidad de tus clientes?
Las empresas diseñan buenas experiencias de clientes con el objetivo de satisfacer o superar las expectativas de su público objetivo; y lo hacen a través de la predicción de sus acciones e...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/-por-que-tu-customer-journey-map-no-esta-reflejando-la-realidad-de-tus-clientes-
Three Characteristics of Digital Experience Platforms
There is an ever-growing demand for a software platform that streamlines the process of creating, managing, and effectively utilizing digital touchpoints. The problem is well known: Digital leaders...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/characteristics-of-digital-experience-platforms
7 Customer Experience trends to expect by 2025 in Financial Services
Business resilience and customer-centric experience are two of the biggest challenges most industries are facing since digitalization became part of our day-to-day routine. The economically active...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/7-customer-experience-trends-to-expect-by-2025-in-financial-services
Personalization vs SEO: Common Pitfalls of Creating Personalized Experiences
Content and online experience personalization are at the forefront of website innovations, providing users with customer journeys that react to their specific interests and actions. But the drive...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/personalization-vs-seo-common-pitfalls-of-creating-personalized-experiences
Key Lessons from One Healthcare Company's Brand New Customer Experience
Delighting Customers Starts With Knowing Them The advice for creating better customer experience seems endless these days, but there’s one thing everyone agrees on: If you really want to please...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/key-lessons-from-one-healthcare-company-s-brand-new-customer-experience
Celebrating 2 Years of Liferay DXP Cloud
On October 9th, 2018 we published a press release announcing the launch of Liferay DXP Cloud. Since then, a lot of things happened and we are excited to celebrate our 2-year anniversary today....
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/category/celebrating-2-years-of-liferay-dxp-cloud
Objetivo: Aseguradora Omnicanal
La omnicanalidad ha llegado al mundo asegurador. Cada vez son más las aseguradoras que recurren a ofrecer experiencias personalizadas y omnicanal para sus clientes. Y es que la omnicanalidad ya no...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/objetivo-aseguradora-omnicanal
Die Zukunft von Maschinen- und Anlagenbau: Daten! Daten! Daten!
Während Unternehmen im Maschinen-und Anlagenbau seit jeher die Entwicklung von Technologien und Industriestandards genauestens beobachten müssen, hat die COVID-19-Pandemie den Druck weiter erhöht:...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/current-experiences/die-zukunft-von-maschinen-und-anlagenbau-daten-daten-daten-
La Parola ai Partner: Innexa
Oggi incontriamo Stefano Lamon, CEO di Innexa, per scoprire i motivi che l'hanno portato a scegliere Liferay come vendor di riferimento. Nome e cognome Stefano Lamon Professione CEO di Innexa La...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/business-partner-experience/la-parola-ai-partner-innexa
Transformação digital industrial: por que usar uma DXP?
Cada setor tem uma relação diferente com a transformação digital, mas o setor industrial tem requisitos incomparáveis. Afinal, é o setor responsável por criar e distribuir os produtos necessários...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/current-experiences/por-que-usar-uma-dxp
La experiencia digital del nuevo “prosumidor” del sector energético
El sector de las empresas energéticas y de utilities es uno de los más cambiantes. Atrás quedó un mercado que funcionaba como un oligopolio en el que el precio de la electricidad dependía de unas...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/la-experiencia-digital-del-nuevo-prosumidor-del-sector-energetico
Warum großartige B2B-Customer Experiences wichtiger sind als je zuvor
Moderne und personalisierte Customer Experiences, die auf neuester Technologie basieren, spielen seit vielen Jahren im Business-to-Consumer-Markt (B2C) eine wesentliche Rolle. Aber auch der...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/warum-gro-artige-b2b-customer-experiences-wichtiger-sind-als-je-zuvor
Liferay Digital Insider – kein Newsletter wie jeder andere
Die Geschichte des Newsletters ließe sich so zusammenfassen: Erst hui und dann lange Zeit pfui. Sie erinnern sich: Noch vor fünf Jahren waren Newsletter diese schrecklichen und plumpen, als...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/current-experiences/liferay-digital-insider-newsletter
Conociendo el potencial de la integración de Liferay y la IA Gen
Por Juanjo Montes Vallés, Liferay Tech Lead en NTT DATA Hace poco más de un año, concretamente el 30 de noviembre de 2022, ChatGPT irrumpió en nuestras vidas de forma inesperada, transformando...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/category/conociendo-el-potencial-de-la-integracion-de-liferay-y-la-ia-gen
Can Banks Become Advocates for Millennials? 5 Takeaways From Digital Banking Summit 2016
For three days in New Orleans, attendees to the Digital Banking Summit 2016 sat in on sessions and conversations that covered the most important trends and concerns of digital banking today, from...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/can-banks-become-advocates-for-millennials-5-takeaways-from-digital-banking-summit-2016
Experiências digitais facilitadas para todos com o Liferay DXP 7.4
Diante das imensas mudanças ocorridas nos últimos 18 meses, a necessidade das empresas serem ágeis e se adaptarem rapidamente demonstrou ser um fator mais fundamental do que nunca para o sucesso....
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/liferay-experience/experiencias-digitais-facilitadas-para-todos-com-o-liferay-dxp-7-4

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