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5 formas de fidelizar a través de la experiencia del cliente en banca
Cualquier entidad financiera tiene como objetivo diferenciar sus servicios de una manera clara de sus competidores. Hoy en día, en el sector bancario, los usuarios tienen un amplio abanico de...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/5-formas-fidelizar-a-traves-de-la-experiencia-cliente-en-banca
Melhor portal para funcionários
A Criação do Melhor Portal Começa pela Empatia Se sua empresa está passando por uma transformação digital, contar com um portal de funcionários para ajudar a gerenciar as mudanças culturais é...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/employee-experience/melhor-portal-para-funcionarios
Customer Success Is the Key to Digital Transformation
"Move fast and break things." Facebook's old motto has become an unintended slogan for the burgeoning tech culture and economy. One need look no further than the scandals swirling around so many...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/customer-success-is-the-key-to-digital-transformation
Intranet, Extranet e Portali: il percorso verso la nuova generazione di servizi pubblici digitali al cittadino
Le tecnologie digitali stanno trasformando l'economia e la società con tempi e modalità completamente nuovi rispetto alle precedenti rivoluzioni IT. Oggi, gli utenti – i cittadini – vogliono fare...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/employee-experience/intranet-extranet-e-portali-il-percorso-verso-la-nuova-generazione-di-servizi-pubblici-digitali-al-cittadino
Transformando la Experiencia del Cliente con UX Design e Inteligencia Artificial
“La convergencia entre el diseño de Experiencia del Usuario (UX) y la Inteligencia Artificial (IA) para impulsar la excelencia en la atención al cliente es una herramienta poderosa para crear...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/transformando-la-experiencia-del-cliente-con-ux-design-e-inteligencia-artificial
L'importanza della comunicazione aziendale, dalla customer experience alla employee advocacy
Le grandi innovazioni tecnologiche di questi anni stanno rivoluzionando il mondo e il modo di lavorare e di vivere e, di conseguenza, anche quello di comunicare. Gli strumenti di comunicazione...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/l-importanza-della-comunicazione-aziendale-dalla-customer-experience-alla-employee-advocacy
7 Technical Questions to Ask in Your Portal Evaluation
If you are struggling to choose the right web platform for your project, you’re not alone. There are many options to choose from, each claiming to be better than the rest. How do you choose for...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/current-experiences/7-technical-questions-to-ask-in-your-portal-evaluation
Digitalização da Cadeia de suprimentos
Muito tem sido falado sobre o futuro do setor industrial, mas as interrupções na cadeia de suprimentos associadas à pandemia alteraram bastante o conteúdo dessas discussões. No que parecia ser...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/business-partner-experience/digitalizacao-da-cadeia-de-suprimentos
How Digital Experiences Can Improve Customer Loyalty
In today’s digital world, many B2B customers never actually have a person-to-person experience with their suppliers. What would have been relayed to customers in-person in the past is now carried...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/digital-experiences-improve-customer-loyalty
What is the True Value of Customer Retention?
Studies show that acquiring a new customer costs a business between four and 10 times more than it takes to retain a customer. This is caused by the amount of effort it takes to find, target and...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/what-is-the-true-value-of-customer-retention-
5 maneras eficientes para mejorar la experiencia de usuario de tu intranet
Uno de los principales objetivos de las intranets corporativas es agilizar y facilitar las tareas diarias de los empleados a través de una experiencia de usuario moderna. Para ello es necesario...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/5-maneras-eficientes-para-mejorar-la-experiencia-de-usuario-de-tu-intranet
9 Reasons Why DXPs Are Essential for Digital Transformation
With the recent challenges brought about the COVID-19 pandemic, companies have been forced to adapt in order to thrive. This has resulted in a growing digital divide between businesses but how can...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/current-experiences/9-reasons-why-dxps-are-essential-for-digital-transformation
20 Statistiche importanti sull'esperienza dei clienti B2B nel 2020
L'esperienza del cliente B2B (CX) si è fondamentalmente spostata principalmente a causa delle aspettative imposte dalla portata e dalla frequenza delle esperienze B2C. Agili nel mondo dello...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/20-statistiche-importanti-sull-esperienza-dei-clienti-b2b-nel-2020
4 Ways to Embrace a Culture of Learning
Imagine if your employees came together to share knowledge on their areas of expertise, offered to dive deep into their skill sets, and constantly helped their team to learn and grow. This culture...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/liferay-experience/4-ways-to-embrace-a-culture-of-learning
Why Your Business Needs to Move to the Cloud
Adopting a cloud strategy in the next year should be a top priority for enterprises wanting to stay competitive. Gartner predicts that by 2020, cloud will increasingly be the default option for...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/current-experiences/why-your-business-needs-to-move-to-the-cloud
Wie Integration die Kosten senkt und die Effizienz steigert
Ein einfaches CMS mag zu Beginn Ihres Unternehmens ausreichend gewesen sein. Mit dem Wachstum des Unternehmens, stieg auch die Anzahl der Systeme, Technologien und Anwendungen, die Sie verwenden....
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/current-experiences/wie-integration-kosten-senkt-und-effizienz-steigert
Beschleunigen Sie Ihre digitale Transformation mit vorgefertigten Lösungen
Wir wissen, wie ressourcenintensiv es sein kann, maßgeschneiderte digitale Lösungen zu entwickeln, die Ihren spezifischen Geschäftsanforderungen entsprechen. Deshalb haben wir an einer Möglichkeit...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/liferay-experience/der-neue-liferay-solutions-marketplace
Caso de Sucesso | Carrefour Soluções Financeiras
Saiba mais CASO DE SUCESSO Uma plataforma completa para promover a imagem da marca A comunicação simplificada e o acesso personalizado a serviços inteligentes foram essenciais para a satisfação de...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/resources/case-studies/carrefour-financial-services
How Liferay Helps Manufacturers Empower Business Users with Low Code Capabilities
How Liferay Helps Manufacturers Empower Business Users with Low Code Capabilities Build, Deliver, and Manage Your Own Applications Leverage the out of the box features of Liferay Objects and adapt...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/resources/videos/empowering-business-users-in-manufacturing-with-low-code-capabilities
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https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/search
Vodafone Business: Customer-Centric Digital Transformation with Liferay
See How Liferay DXP Works for You Schedule a live demo with our specialist team to see how our software works with your current technology and organisational structure to meet your unique goals....
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/resources/videos/vodafone-business
The City of Burbank Success Story
The City of Burbank's website was outdated with many issues, such as having difficulty updating content, lacking content tools and templates, and was simply difficult to navigate with poor user...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/resources/videos/city-of-burbank-success-story
How Liferay Supports Digital Projects in the Public Sector
Recommended Content for You How Liferay Supports Digital Projects in the Public Sector Building Trust in Government Through Digital Transformation Explore how governments can rebuild trust with the...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/resources/videos/how-liferay-supports-digital-projects-in-the-public-sector
Vienna’s Digital Calling – Mitarbeiter-Empowerment durch Self-Service und Kollaboration
For the City of Vienna, Liferay DXP's continuous improvement is essential, as it gives an organization of its size the opportunity to implement new and up-to-date features. Since the implementation...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/resources/case-studies/city-of-vienna
Technology as a vehicle for social empowerment in health. EINA Salud web Ecosystem
Situación de partida More Stories from Liferay Customers case study Prestigious European Bank Sees 30% Conversion Increase KBC Bank Ireland went live in just four months with their award-winning...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/resources/case-studies/gobierno-de-islas-baleares
Junta de Extremadura lanza su portal del ciudadano con Liferay DXP
1 único PUNTO DE ENCUENTRO DIGITAL +700.000 VISITAS EN 2 MESES 4 min de permanencia en el sitio A través de www.juntaex.es la Junta de Extremadura dispone ahora de un portal web corporativo...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/resources/case-studies/junta-de-extremadura
Self Service Banking: How B2B and B2C Customers See Self Service
A company’s customer service is perhaps the most telling part of its reputation. If the customer experience (CX) is user-centric, streamlined, and constantly updated to meet new expectations, it’s...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/self-service-banking-how-b2b-and-b2c-customers-see-self-service
A Guide to Headless CMS
In the past, traditional content management systems (CMS) have been an effective system for marketers to manage their content. But as technology transforms and the need for omnichannel marketing...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/a-guide-to-headless-cms
Die DXP als Grundlage für eine bessere Customer Experience
Im Juli waren wir zu Gast im CX-Talks Podcast und haben uns dort mit Gastgeber Peter Pirner über die Zusammenhänge zwischen Customer Experience und Digital Experience Platforms ausgetauscht. Hier...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/die-dxp-als-grundlage-fur-eine-bessere-customer-experience
A importância de entregar ótimas experiência ao cliente B2B
Com 67% das pessoas relatando que seus padrões de experiência do cliente (CX) nunca foram tão altos, não é surpresa que empresas de todos os tipos estejam optando por investir em CX. Experiências...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/a-importancia-de-entregar-otimas-experiencia-ao-cliente-b2b
Novità di Liferay DXP 7.2: contenuti, personalizzazione e headless
Il panorama digitale sta cambiando e le aziende che hanno piattaforme che consentono loro di lavorare in modo più intelligente si adatteranno meglio alle sfide digitali del futuro. Oggi siamo lieti...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/novita-di-liferay-dxp-7-2-contenuti-personalizzazione-e-headless
Transformando el Retail en la Era Digital
El sector retail se encuentra en una etapa de constante transformación, impulsada por los avances tecnológicos y la evolución de las preferencias de los consumidores. En este artículo, exploraremos...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/current-experiences/transformando-el-retail-en-la-era-digital
Canales Digitales enfocados en el cliente
Cuando el mercado de las grandes plataformas digitales se ha convertido en una necesidad real y urgente para las empresas, es primordial seguir manteniendo al usuario digital en el centro: sus...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/current-experiences/canales-digitales-enfocados-en-el-cliente
O que é Autoatendimento Digital?
O que é autoatendimento digital? Autoatendimento digital ou autoatendimento (de maneira simples em uma definição de menos de 280 caracteres) é o termo abrangente para táticas de atendimento ao...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/o-que-e-autoatendimento-digital
11 elementos clave para mejorar el rendimiento de tu portal de proveedores
Un portal de proveedores es una solución que actúa como punto de encuentro para toda tu red y proporciona una visibilidad 360º que abarca desde la facturación y los pagos, hasta los datos y el...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/business-partner-experience/11-elementos-clave-para-mejorar-el-rendimiento-de-tu-portal-de-proveedores
Mitgliederportale als Startpunkt für die digitale Transformation von Verbänden, Parteien & Institutionen
Verbände, Parteien und Institutionen leisten unverzichtbare Aufgaben in Politik und Gesellschaft. Damit dies weiterhin so bleibt, muss jedoch ihre digitale Anschlussfähigkeit sichergestellt werden....
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/business-partner-experience/mitgliederportale-als-startpunkt-fuer-die-digitale-transformation
La digitalización del transporte y la logística, un viaje hacia la movilidad inteligente, la eficiencia y la sostenibilidad
El sector del transporte y la logística ha experimentado una transformación digital en la última década, impulsada por la convergencia de tecnologías disruptivas y el cambio del comportamiento de...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/category/la-digitalizacion-del-transporte-y-la-logistica-un-viaje-hacia-la-movilidad-inteligente-la-eficiencia-y-la-sostenibilidad
Cross-Selling als Erfolgsfaktor im Bankwesen
Cross-Selling ist zwar eine branchenübergreifende Strategie, aber im Bankensektor ist sie besonders wirkungsvoll und relevant. Da sich Banken in einem sehr wettbewerbsintensiven Markt bewegen, ist...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/current-experiences/cross-selling-als-erfolgsfaktor
Un nuovo modello di Pubblica Amministrazione
La trasformazione digitale della Pubblica Amministrazione (PA) non è solo una questione tecnologica, ma un cambiamento culturale che deve mettere al centro le persone – sia i cittadini che i...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/liferay-experience/un-nuovo-modello-di-pubblica-amministrazione
Rise of the Modern Intranet: Becoming a Workplace Hero
Does the term “intranet” conjure up nightmares of cluttered file sharing or a never-ending page of links that make it impossible to find what you need? According to Forrester, this poor user...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/employee-experience/rise-of-the-modern-intranet-becoming-a-workplace-he-1
Manufacturing in 2020 and Beyond- Becoming Data-Driven
As if manufacturers weren’t already concerned about evolving technologies and industry standards, COVID-19 has only added more pressure to search for ways to protect their businesses from further...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/manufacturing-in-2020-and-beyond-becoming-data-driven
PaaS: tudo que você precisa saber
Quando se trata de escolher soluções de aplicativos para sua empresa, você não pode apostar em algo que vá decepcionar você, seus colaboradores ou seus clientes. No entanto, com tantas soluções e...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/current-experiences/o-que-e-paas

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