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8 Best Practices for Your Omnichannel Strategy
Successful omnichannel strategies depend on consistent experiences across all interactions. These can provide many benefits to both the internal and external sides of your organization, including...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/8-best-practices-for-your-omnichannel-strategy
Cinco elementos fundamentales en el diseño de un portal web
El diseño de portales web es una materia objeto de estudio desde hace muchos años, que ha evolucionado desde el nacimiento de los primeros gateways estáticos (recordemos AOL o Yahoo). La...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/cinco-elementos-fundamentales-en-el-diseno-de-un-portal-web
Four Ways to Encourage Customer Trust in Your Company
Beneficial and long-lasting relationships between companies and their customers are built on trust, which begins with the first interactions audiences experience online. Great online experiences...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/four-ways-to-encourage-customer-trust-in-your-company
7 elementos clave a tener en cuenta en el diseño de un site web empresarial
A menudo, lo que consideramos como mejores ejemplos de diseño web se centran en imágenes sorprendentes o diseños originales. No obstante, cuando nos referimos al diseño web de un site corporativo,...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/7-elementos-clave-a-tener-en-cuenta-en-el-diseno-de-un-site-web-empresarial
What is structured content and why is it important when selecting a CMS?
In my last blog, I discussed taxonomy and how it can play an important role to set your content strategy to a good start. This time I want to introduce you to another content strategy topic:...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/what-is-structured-content-and-why-is-it-important-when-selecting-a-cms-
How to Prepare for the Future of Machine-Driven Search
Today, audiences are taking in information at all times of the day from a number of Internet-connected devices. In addition, search engines are filled with countless sites competing to be the...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/how-to-prepare-for-the-future-of-machine-driven-search
Ventajas e inconvenientes de construir una aplicación híbrida
Si estás pensando en construir una aplicación para tu equipo de trabajo, tu público objetivo o para ambos, las aplicaciones híbridas pueden proporcionarte un abanico de herramientas y recursos...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/current-experiences/ventajas-e-inconvenientes-de-construir-una-aplicacion-hibrida
How to Find Your Customer Journey’s Moments of Truth
This is part two of a two-part blog series concerning moments of truth in your customer journeys. Read part one to learn more about the five moment of truth types. Today, customers expect brands to...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/how-to-find-your-customer-journey-s-moments-of-truth
What are the Five Moments of Truth in Marketing?
A customer journey is composed of many touchpoints. These points vary in importance, but the most integral ones are known as moments of truth, which Conduit has defined as the points in a...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/what-are-the-five-moments-of-truth-in-marketing
Calculando el ROI de un Gestor de Contenido Web
Tradicionalmente, las organizaciones han implementado los distintos sistemas de gestión de contenido web (Web Content Management, WCM por sus siglas en inglés) por los intangibles prometidos:...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/current-experiences/calculando-el-roi-de-un-gestor-de-contenido-web
10 Práticas para Alavancar o Uso do Seu Portal Móvel
Você decidiu que sua marca precisava de um portal móvel para aumentar o desempenho dos funcionários, ajudar os clientes ou ambos. Você então criou seu portal, refinou-o através do teste e lançou-o....
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/current-experiences/10-praticas-para-alavancar-o-uso-do-seu-portal-movel
Six Blind Spots in Your Marketing Analytics
Modern analytics systems can leverage AI and machine learning to process data faster and with greater insights than what a single person can do. But they still rely on people making decisions. As...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/six-blind-spots-in-your-marketing-analytics
8 Boas Práticas para Sua Estratégia Omnichannel
O sucesso de estratégias omnichannel depende de experiências consistentes em todas as interações. Isso pode trazer vários benefícios tanto para o ambiente interno quanto externo da sua organização,...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/8-boas-praticas-para-sua-estrategia-omnichannel
Why Your Customer Journey Map Doesn't Match Reality
Great customer experiences are crafted by companies in ways that meet and hopefully exceed expectations by anticipating their target audience’s next actions and interests. However, companies will...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/why-your-customer-journey-map-doesn-t-match-reality
Why Your Business Can No Longer Ignore Digital Customer Experience
Successful businesses rely on great customer experiences more than ever. According to a Walker study, customer experience will become the key differentiator between brands by the year 2020, beating...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/why-your-business-can-no-longer-ignore-digital-customer-experience
3 principales desafíos en la implantación de plataformas móviles
¿Estás desarrollando una aplicación o una web responsiva y te encuentras con barreras que te dificultan llevar a cabo el proyecto con éxito? Afortunadamente, ya existen soluciones para hacer frente...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/current-experiences/3-principales-desafios-en-la-implantacion-de-plataformas-moviles
Four Starting Points in Breaking Down Company Silo Walls
The idea of working across organizational boundaries within a company can be traced back to the late ‘80s and the vision of Jack Welch, then-CEO of General Electric. By breaking down what came to...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/four-starting-points-in-breaking-down-company-silo-walls
UX + SEO = O Futuro dos Rankings
Para que websites tenham uma boa classificação com as ferramentas atuais, eles precisam ser relevantes dentro dos assuntos que discutem e com seus leitores. Mas como um website, especialmente em...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/ux-seo-o-futuro-dos-rankings
Three Characteristics of Digital Experience Platforms, According to the 2017 Forrester Wave for DXPs
The demand for software platforms that streamline the process of creating and managing digital touchpoints continues to grow. One answer to this demand has been digital experience platforms or...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/three-characteristics-of-digital-experience-platforms-according-to-the-2017-forrester-wave-for-dxps
Como as Plataformas de Experiência Digital Suprem as Necessidades de Transformação Digital
A medida que inovação tecnológica e a mudança contínua para smartphones em todo o mundo alteram as formas como empresas e clientes realizam negócios, o processo de transformação digital tornou-se o...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/current-experiences/como-as-plataformas-de-experiencia-digital-suprem-as-necessidades-de-transformacao-digital
Intranets y extranets: ¿Cuándo utilizar cada uno?
A menudo nos encontramos con dificultades para diferenciar entre las aportaciones y objetivos de intranets y extranets. Por un lado, las intranets son sites internos, diseñados para los empleados...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/employee-experience/intranets-y-extranets-cuando-utilizar-cada-uno-
What is the True Value of Customer Retention?
Studies show that acquiring a new customer costs a business between four and 10 times more than it takes to retain a customer. This is caused by the amount of effort it takes to find, target and...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/what-is-the-true-value-of-customer-retention-
10 Ways to Increase User Adoption for Your Mobile Portal
You determined that your brand needed a mobile portal in order to boost the performance of employees, assist customers or both. You then created your portal, refined it through testing and launched...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/10-ways-to-increase-user-adoption-for-your-mobile-portal
Portal vs Web: ¿Cuándo utilizar cada uno?
Portal vs. Website: ¿Cuál es la diferencia? La principal diferencia entre los dos son sus objetivos: los websites son creados para generar tráfico, mientras que los portales web sirven para limitar...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/portal-vs-web-cuando-utilizar-cada-uno-
The State of Digital Transformation in Australia
iTnews conducted a survey into the state of digital transformation in Australia which registered 178 responses across multiple industries and organisational sizes. Nearly a quarter of all...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/current-experiences/the-state-of-digital-transformation-in-australia
Por que Chatbots São Essenciais para a Inovação em Bancos
A repentina popularidade dos chatbots é compreensível, já que interagimos com máquinas regularmente desde o lançamento da Siri em 2011. Mas enquanto quase a maioria dos usuários de smartphone já...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/por-que-chatbots-sao-essenciais-para-a-inovacao-em-bancos
How Can Your Brand Responsibly Embrace Fast Fashion?
The concept of "fast fashion" is changing the retail industry. While the idea of releasing new designs that meet changing fashion seasons in as little time as possible has been around for many...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/blog/customer-experience/how-can-your-brand-responsibly-embrace-fast-fashion-
Benefits of Legacy system transitioning with Liferay
Download the IDC InfoBrief IDC and Liferay analyse insurance industry data to identify the seven elements necessary to drive customer experience (CX) transformation and position your organisation...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/l/benefits-of-legacy-system-transitioning-with-liferay
UK one platform designed for endless solution ebook
Enterprises around the world use Liferay to address various business challenges that ultimately benefit their customers, employees, agents, and other users. Take a look at how companies like Coach,...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/l/uk-one-platform-designed-for-endless-solution-ebook
7 Best Practices for B2B E-Commerce Success
Functional cookies are required for video exhibition. Please update your preferences here. As B2B buyers grow more accustomed to making purchases online, they increasingly expect the same...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/l/commerce-7-best-practices-e-book
7 Best Practices E-book - Thank You
Learn best practices for creating effortless, efficient experiences for your B2B customers, and how to choose the right technology. Read the E-book Thanks for reading! How to Increase Online...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/l/commerce-7-best-practices-e-book-thank-you
Intranet Productivity E-book (Competitors) - Thank You
More Resources on Building a Modern Intranet case study Coach Keeps Employees Informed with a Modern Intranet Find out how the luxury retail company increased productivity and enhanced...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/l/intranet-productivity-e-book-competitors-thank-you
Four Types of Portals E-book - Thank You
© 2020 Liferay Inc. All Rights Reserved Privacy Policy Read the E-book More Resources to Help You Build a Successful Portal whitepaper Engage Existing Customers: Four Key Strategies Learn how to...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/l/four-types-of-portals-e-book-thank-you
Intranet Productivity E-book - Thank You
Thanks for reading! Get the eBook Chat with an Expert! Learn how to build an intranet that meets your users' needs, increasing productivity and unifying communication. More Resources on Building a...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/l/intranet-productivity-e-book-thank-you
eBook de Casos de Éxito
© 2020 Liferay Inc. All Rights Reserved Privacy Policy Share Link Copied to Clipboard Using One Platform to Build Multiple Solutions Empresas ao redor do mundo utilizam Liferay para resolver...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/l/ebook-casos-exito
Choose a B2B-First Platform
A segunda parte é considerar a experiência B2B. O commerce B2B digital foca em usuários conhecidos, relacionamentos longos e jornadas com vários contatos envolvendo os times de venda e suporte. As...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/guest/products/commerce/choose-a-b2b-first-platform
Italy Webinar Series
Demystifying Machine Learning Webinar 1| March 4th, 2020| 2.30-3.15 PM GMT Webinar 1| March 4th, 2020| 2.30-3.15 PM GMT Role of Machine Learning in Digital Transformation Key Takeaways: •...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/l/webinarseries2020/italy
Coach Case Study
Coach brings together their global workforce with a modern intranet © 2020 Liferay Inc. All Rights Reserved Privacy Policy Previously, employees could not search for documents, as Coach’s online...
https://webserver-liferaywww-prd.lfr.cloud/pt/web/l/coach-case-study

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