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What is Your Customer Experience Ecosystem
Creating, controlling and providing excellent customer experience is a major factor in most companies’ digital business plans today. By striving to provide a pleasant and easy-to-navigate online...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/what-is-your-customer-experience-ecosystem
Digital Transformation in 2018: What's Paining the Public Sector?
When the Government Digital Service (GDS) was created back in 2012, in response to Dame Lane-Fox’s report a year earlier, it laid the groundwork for changing the government’s digital channels and...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/digital-transformation-in-2018-what-s-paining-the-public-sector-
Melhor portal para funcionários
A Criação do Melhor Portal Começa pela Empatia Se sua empresa está passando por uma transformação digital, contar com um portal de funcionários para ajudar a gerenciar as mudanças culturais é...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/employee-experience/melhor-portal-para-funcionarios
Customer Success Is the Key to Digital Transformation
"Move fast and break things." Facebook's old motto has become an unintended slogan for the burgeoning tech culture and economy. One need look no further than the scandals swirling around so many...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/customer-success-is-the-key-to-digital-transformation
Transformando os Serviços Públicos Através da Experiência do Cliente
Serviços digitais são uma maneira de demonstrar que órgãos públicos podem prover um serviço de qualidade e ao mesmo tempo abrir caminhos para futuras interações com os cidadãos. Apenas 46% dos...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/transformando-os-servicos-publicos-atraves-da-experiencia-do-cliente
How Does Digital Transformation Counteract Slowdown in the Insurance Industry
The insurance industry worldwide is in the midst of digital transformation, with insurance providers attempting to apply new technology and modern ways of doing business to an industry that is both...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/how-does-digital-transformation-counteract-slowdown-in-the-insurance-indust-1
Four Major Mistakes in Predictive Marketing and How to Avoid Them
From dynamic web content to targeted email campaigns to mobile app push notifications, predictive marketing can take on many forms. However, they are all defined by anticipating future needs and...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/four-major-mistakes-in-predictive-marketing-and-how-to-avoid-them
¿Por qué los Chatbots son esenciales para la innovación en banca?
La reciente popularidad de los chatbots es bastante comprensible, considerando que llevamos hablando regularmente con máquinas desde hace un tiempo, desde el estreno de Siri en 2011. Sin embargo,...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/-por-que-los-chatbots-son-esenciales-para-la-innovacion-en-banca-
Three Characteristics of Digital Experience Platforms
There is an ever-growing demand for a software platform that streamlines the process of creating, managing, and effectively utilizing digital touchpoints. The problem is well known: Digital leaders...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/characteristics-of-digital-experience-platforms
web-portal-design
O Design de Portais Web Está Evoluindo O design de portais web já percorreu um longo caminho desde os tempos de gateways estáticos (como AOL ou Yahoo). A experiência front-end de portais pode ser...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/web-portal-design
Diagnosing and Correcting Your Common SEO Problems
Developing a well-structured and great-looking website can help a company provide its target audience with a great online experience. However, without a strong search engine optimization (SEO)...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/diagnosing-and-correcting-your-common-seo-problems
4 áreas que todo retailer debe considerar en el proceso de integración de tecnología IoT en sus sistemas
El Internet de las Cosas (IoT) llegó para quedarse y su importancia continuará aumentando en los próximos años. Esta red de dispositivos conectados y conectados a internet está siendo adoptada por...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/4-areas-que-todo-retailer-debe-considerar-en-el-proceso-de-integracion-de-tecnologia-iot-en-sus-sistemas
Achieving “mobile by default” in the public sector
In 2000 approximately 27% of the UK population was using the Internet; By 2010 that that figure had risen to 85%. Something fundamentally changed – PC sales plummeted as smartphones such as...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/achieving-mobile-by-default-in-the-public-sector
Intranet Software
Existem dezenas de software de intranet disponíveis para empresas, e escolher o caminho certo pode ser um desafio, especialmente para aqueles que estão lançando uma intranet pela primeira vez....
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/employee-experience/intranet-software
How to Measure Customer Experiences
A well-constructed and effective customer experience is a crucial part of business strategies today. No matter the industry, customer experiences (CX) that meet target audience needs and help...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/how-to-measure-customer-experiences
Cuatro formas en las que el análisis predictivo en el sector de retail dispara el desempeño de la tienda
Los estudios demuestran que, más que nunca, los clientes quieren que sus marcas preferidas prevean sus deseos y necesidades. La compra de un artículo ya no se considera un evento aislado, sino que...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/cuatro-formas-en-las-que-el-analisis-predictivo-en-el-sector-de-retail-dispara-el-desempeno-de-la-tienda
Experiência-Digital-do-Cliente
Empresas bem-sucedidas acreditam no êxito que a experiência do cliente pode trazer mais do que nunca. De acordo com um estudo da Walker, ela se tornará o principal diferencial entre as marcas até o...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/experiencia-digital-do-cliente
Five IT Management Issues Solved with Digital Experience Platforms
The modern age of digital business has arrived, bringing both new possibilities and new challenges when it comes to effective IT management, which is how a company manages its technological...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/five-it-management-issues-solved-with-digital-experience-platforms
Tres maneras de mostrar que una aplicación bancaria es segura
Las aplicaciones móviles de los bancos se han convertido en un aspecto fundamental de cómo las instituciones financieras se conectan y potencian todos los aspectos de su base de clientes. Según el...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/tres-maneras-de-mostrar-que-una-aplicacion-bancaria-es-segura
La importancia de las ¿intranets?
El mundo laboral y empresarial ha venido sufriendo importantes transformaciones. El trabajo se ha convertido en una actividad cada vez más dinámica. Los modelos de organización han cambiado, y...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/employee-experience/la-importancia-de-las-intranets-
La importancia de conectar contenido y comercio electrónico
A medida que los clientes modernos adquieren mayor control sobre las experiencias propias y es menos probable que se dejen influenciar por los distribuidores en línea, las empresas deben cambiar el...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/la-importancia-de-conectar-contenido-y-comercio-electronico
21 Digital Commerce Stats Every B2B Professional Needs to Know in 2021
When we were looking ahead to the future of B2B customer experience last year, we could have never foreseen the massive changes ahead. Many businesses had to quickly change their entire business...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/21-digital-commerce-stats-every-b2b-professional-needs-to-know-in-2021
Tres ejemplos de intranet que optimizan tu manera de hacer negocios
La intranet es el héroe no aclamado de las empresas con éxito. Una intranet diseñada con eficacia, además de mejorar las comunicaciones corporativas y permitir la colaboración de los empleados,...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/employee-experience/tres-ejemplos-de-intranet-que-optimizan-tu-manera-de-hacer-negoci-1
Convierte tu portal B2B en ventaja competitiva
Si bien las experiencias de cliente B2B son distintas de las experiencias B2C, los clientes ya esperan de las segundas las mismas experiencias personalizadas e intuitivas que se han acostumbrado a...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/convierte-tu-portal-b2b-en-ventaja-competitiva
Hindsight is 2020 Reflections on a Challenging Year
As we wrap up the year, many of us will not be able to celebrate the holidays as usual: hunting for a carefully hidden elf in our Los Angeles office, cheering with wine and panettone in our...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/hindsight-is-2020-reflections-on-a-challenging-year
What is Personalization at Scale
Personalization is not a new concept; however, it’s one that businesses are expected to deliver and compete on. But now businesses are expected to take personalization to the next level, with...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/what-is-personalization-at-scale
Global Quark es el primero en recibir el sello DXP Cloud Specialized Partner en México
Global Quark es el primer partner del ecosistema Liferay en México en ganar el sello DXP Cloud Specialized Partner. El reconocimiento posiciona a la empresa como un referente para las grandes...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/global-quark-es-el-primero-en-recibir-el-sello-dxp-cloud-specialized-partner-en-mexico
Grateful Hearts in Trying Times
This year has been difficult for many, but as we eagerly await for better, healthier days to come, we want to take this holiday season to reflect back on the many things we’re grateful for in an...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/grateful-hearts-in-trying-times
So verbessern Sie mit einer DXP das Mitarbeiter-Engagement
Selbst wenn Mitarbeiter im Büro (körperlich) anwesend sind, investieren sie nicht immer ausreichend Energie oder Leidenschaft in ihre Arbeit. Solch demotivierte Mitarbeitende sind zahlreicher, als...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/employee-experience/so-verbessern-sie-mit-einer-dxp-das-mitarbeiter-engagement
So steigert ein innovatives Intranet die Produktivität von Remote-Work
In den letzten Monaten haben Millionen von Mitarbeitenden begonnen, von zu Hause aus zu arbeiten. Der Grund: Einschränkungen aufgrund der COVID-19-Pandemie. Diese Veränderung führte insbesondere...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/employee-experience/so-steigert-ein-innovatives-intranet-die-produktivitat-von-remote-work
4 Best-Practice-Strategien zur Verbesserung der Customer Experience durch Self-Service
Laut einer Umfrage des Harvard Business Review versuchen branchenübergreifend 81 Prozent der befragten Kunden, zuerst ihre Fragen selbst zu lösen, bevor sie sich an einen Vertriebsmitarbeiter...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/4-best-practice-strategien-zur-verbesserung-der-customer-experience-durch-self-service
In vier Wochen von analog zu digital – unsere Digital Event Experience 2020 wird 2021 fortgesetzt
März 2020: das zweitägige Programm für unser jährliches Liferay Digital Solutions Forum (LDSF) war festgezurrt; der Veranstaltungsort mit mehreren Sälen gebucht, Technik bestellt, über 400...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/in-vier-wochen-von-analog-zu-digital-unsere-digital-event-experience-2020-wird-2021-fortgesetzt
Celebrating 2 Years of Liferay DXP Cloud
On October 9th, 2018 we published a press release announcing the launch of Liferay DXP Cloud. Since then, a lot of things happened and we are excited to celebrate our 2-year anniversary today....
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/category/celebrating-2-years-of-liferay-dxp-cloud
Die Zukunft von Maschinen- und Anlagenbau: Daten! Daten! Daten!
Während Unternehmen im Maschinen-und Anlagenbau seit jeher die Entwicklung von Technologien und Industriestandards genauestens beobachten müssen, hat die COVID-19-Pandemie den Druck weiter erhöht:...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/die-zukunft-von-maschinen-und-anlagenbau-daten-daten-daten-
Gemeinsam mit Liferay durch die Corona-Krise
Angesichts der sich beinahe täglich verändernden globalen Gesundheits- und Wirtschaftslage möchten wir an diese Stelle zusammenfassen, wie Liferay auf die Krise reagiert. Bei einem unserer...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/gemeinsam-mit-liferay-durch-die-corona-krise
4 Ways You Can Improve CX with Digital Self-Service
Across industries 81% of customers attempt to solve their own questions first before reaching out to a live representative, according to Harvard Business Review. What these customers are met with...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/4-ways-you-can-improve-cx-with-digital-self-service
Gemeinsam im Kampf gegen COVID-19
Trotz aller durch COVID-19 verursachten Unsicherheiten und Schwierigkeiten haben wir in den letzten Monaten auch viel Positives gesehen. Vieles, was uns hoffnungsvoll und optimistisch stimmt. Dabei...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/gemeinsam-im-kampf-gegen-covid-19
6 unverzichtbare Features für B2B-E-Commerce
Laut einem Bericht von Forrester Research geben 57 Prozent der B2B-Führungskräfte an, dass ihre größte Technologie-Investition eine E-Commerce-Plattform war, dass sie aber mit der Auswahl der...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/6-unverzichtbare-features-fur-b2b-e-commerce
Liferay DXP 7.3 – ein Game-Changer für B2B-Unternehmen
Denkt man an die frühen 2000er Jahre zurück, erinnert man sich an MySpace, den iPod oder die "Herr der Ringe"-Trilogie. In Kalifornien schuf zu dieser Zeit ein Entwickler ein neues Framework, mit...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/liferay-dxp-7-3-ein-game-changer-fur-b2b-unternehmen
Digital Self-Service Explained In 230 Characters
What is Digital Self-Service? Digital self-service or self-service is the overarching term for customer service tactics that empower users to independently resolve issues or answer questions...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/digital-self-service-explained-in-230-characters
Warum großartige B2B-Customer Experiences wichtiger sind als je zuvor
Moderne und personalisierte Customer Experiences, die auf neuester Technologie basieren, spielen seit vielen Jahren im Business-to-Consumer-Markt (B2C) eine wesentliche Rolle. Aber auch der...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/warum-gro-artige-b2b-customer-experiences-wichtiger-sind-als-je-zuvor
Vier Fragen, um den Zustand Ihres Intranets zu überprüfen
Wann haben Sie zuletzt wirklich untersucht (und evtl. sogar gemessen), ob Ihr Unternehmensintranet den Mitarbeitenden einen Mehrwert bietet? Intranets werden häufig unternehmensweit eingeführt und...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/employee-experience/vier-fragen-um-den-zustand-ihres-intranets-zu-uberprufen
Liferay DXP 7.3: un punto de inflexión para las organizaciones B2B
Los primeros años de la década de 2000 nos trajeron productos revolucionarios, como fueron: MySpace, el iPod y la saga de películas de El señor de los anillos. Al mismo tiempo, un desarrollador...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/liferay-dxp-7-3-un-punto-de-inflexion-para-las-organizaciones-b2b
5 desafios de TI que a nuvem ajuda a resolver
Seja na otimização dos investimentos, na redução de custos ou na diminuição do time-to-market, o uso da nuvem é uma das principais tendências em TI dos últimos anos. Apenas no Brasil, segundo...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/5-desafios-de-ti-que-a-nuvem-ajuda-a-resolver
Ciberseguridad es más que un conjunto de normas
Pensar en ciberseguridad es más que solamente obtener una certificación internacional de alguna norma o tener un listado largo de documentos y orientaciones para procesos internos. Muchas empresas...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/ciberseguridad-es-mas-que-un-conjunto-de-normas
Vertigo Tecnologia é a primeira a receber o selo DXP Cloud Specialized Partner na América Latina
A Vertigo Tecnologia é a primeira empresa do ecossistema de parceiros Liferay na América Latina, e segunda no mundo, a conquistar o Selo DXP Cloud Specialized Partner. O reconhecimento posiciona a...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/vertigo-tecnologia-e-a-primeira-a-receber-o-selo-dxp-cloud-specialized-partner-na-america-latina
La evolución digital, más necesaria que nunca
En la última década la transformación digital ha alcanzado tal extensión que el modelo de negocio actual no se entiende sin el uso de plataformas digitales. La flexibilidad, la capacidad de...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/la-evolucion-digital-mas-necesaria-que-nunca
Intranets modernas para negocios de hoy
Las empresas de todo el mundo están tratando de aceptar el impacto que el coronavirus (COVID-19) está teniendo en sus negocios. Aunque los riesgos son considerables, la crisis también revela áreas...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/intranets-modernas-para-negocios-de-hoy
Come l’open banking cambia la user experience
Da quando è stata introdotta ufficialmente la nuova direttiva europea sui servizi di pagamento, nota come PSD2, il settore bancario sta vivendo una vera e propria rivoluzione, quella dell’Open...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/come-l-open-banking-cambia-la-user-experience
Como Aumentar a Adesão ao Portal de Parceiro
Apesar dos portais para parceiros serem feitos para criar oportunidades de simplificação dos processos de vendas, empoderar parceiros e estabelecer vantagens competitivas, 80% dos partner portals...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/business-partner-experience/como-aumentar-a-adesao-ao-portal-de-parceiro
Liferay DXP 7.3: Un Gran Cambio para las Empresas B2B
La década del 2000 nos trajo MySpace, el iPod y la serie de películas de “El señor de los Anillos”. Al mismo tiempo, un desarrollador también crearía un framework que podría producir varios sitios...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/liferay-dxp-7-3-un-gran-cambio-para-las-empresas-b2b
Liferay DXP 7.3: Uma Virada de Jogo para Organizações B2B
O início dos anos 2000 nos trouxe MySpace, o iPod e os filmes de Senhor dos Anéis. Ao mesmo tempo, um desenvolvedor também criou um framework que podia produzir diversos sites em um curto espaço de...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/liferay-dxp-7-3-uma-virada-de-jogo-para-organizacoes-b2b
Liferay DXP 7.3: A Game-Changer for B2B Organizations
The early 2000s brought us MySpace, the iPod, and The Lord of the Rings movie franchise. At the same time, one developer would also create a framework that could produce multiple websites in a...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/liferay-dxp-7-3-a-game-changer-for-b2b-organizations
Celebrating 2 Years of Liferay DXP Cloud
On October 9th, 2018 we published a press release announcing the launch of Liferay DXP Cloud. Since then, a lot of things happened and we are excited to celebrate our 2-year anniversary today....
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/celebrating-2-years-of-liferay-dxp-clo-1
A importância de entregar ótimas experiência ao cliente B2B
Com 67% das pessoas relatando que seus padrões de experiência do cliente (CX) nunca foram tão altos, não é surpresa que empresas de todos os tipos estejam optando por investir em CX. Experiências...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/a-importancia-de-entregar-otimas-experiencia-ao-cliente-b2b
6 Must-Have B2B E-Commerce Features
According to Forrester Research, 57% of B2B executives said that their top planned technology investment was for an e-commerce platform; however, deciding which solution to invest in can be...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/6-must-have-b2b-e-commerce-features
Canales Digitales enfocados en el cliente
Cuando el mercado de las grandes plataformas digitales se ha convertido en una necesidad real y urgente para las empresas, es primordial seguir manteniendo al usuario digital en el centro: sus...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/canales-digitales-enfocados-en-el-cliente
16 Awesome Web Portal Examples
A portal is a web-based platform that collects information from different sources into a single user interface and presents users with the most relevant information for their context. Portals are...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/16-awesome-web-portal-examples
La nueva normalidad requiere experiencias digitales efectivas
La crisis sanitaria que estamos atravesando está teniendo unos efectos económicos y sociales sin precedentes. Vivimos una situación incierta que ha provocado un repentino cambio de lo físico a lo...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/la-nueva-normalidad-requiere-experiencias-digitales-efectivas
Rise of the Modern Intranet: Becoming a Workplace Hero
Does the term “intranet” conjure up nightmares of cluttered file sharing or a never-ending page of links that make it impossible to find what you need? According to Forrester, this poor user...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/rise-of-the-modern-intranet-becoming-a-workplace-hero

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