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Die 10 wichtigsten Kundenportal-Trends für 2023
Glückliche Kunden sind das Fundament eines erfolgreichen Unternehmens. In jüngster Zeit haben einschneidende Entwicklungen wie die weltweite Pandemie und wirtschaftliche Instabilität jedoch dazu...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/die-10-wichtigsten-kundenportal-trends-fur-2023
Grundlegende Elemente für die digitale Transformation der öffentlichen Verwaltung
Der Digitalisierungsdruck in der öffentlichen Verwaltung ist hoch: Durch das Onlinezugangsgesetz (OZG) ist die öffentliche Verwaltung dazu verpflichtet, bestimmte Verwaltungsleistungen über...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/digitale-transformation-oeffentlichen-verwaltung
Redefining the Student Experience in a Hybrid Learning Environment
The concept of hybrid universities—institutions that seamlessly integrate on-campus and online learning experiences, offering students the flexibility to choose how, when, and where they...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/hybrid-student-experience
5 formas de fidelizar a través de la experiencia del cliente en banca
Cualquier entidad financiera tiene como objetivo diferenciar sus servicios de una manera clara de sus competidores. Hoy en día, en el sector bancario, los usuarios tienen un amplio abanico de...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/5-formas-fidelizar-a-traves-de-la-experiencia-cliente-en-banca
Melhor portal para funcionários
A Criação do Melhor Portal Começa pela Empatia Se sua empresa está passando por uma transformação digital, contar com um portal de funcionários para ajudar a gerenciar as mudanças culturais é...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/employee-experience/melhor-portal-para-funcionarios
Customer Success Is the Key to Digital Transformation
"Move fast and break things." Facebook's old motto has become an unintended slogan for the burgeoning tech culture and economy. One need look no further than the scandals swirling around so many...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/customer-success-is-the-key-to-digital-transformation
Intranet, Extranet e Portali: il percorso verso la nuova generazione di servizi pubblici digitali al cittadino
Le tecnologie digitali stanno trasformando l'economia e la società con tempi e modalità completamente nuovi rispetto alle precedenti rivoluzioni IT. Oggi, gli utenti – i cittadini – vogliono fare...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/employee-experience/intranet-extranet-e-portali-il-percorso-verso-la-nuova-generazione-di-servizi-pubblici-digitali-al-cittadino
Transformando la Experiencia del Cliente con UX Design e Inteligencia Artificial
“La convergencia entre el diseño de Experiencia del Usuario (UX) y la Inteligencia Artificial (IA) para impulsar la excelencia en la atención al cliente es una herramienta poderosa para crear...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/transformando-la-experiencia-del-cliente-con-ux-design-e-inteligencia-artificial

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