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Transformando la Experiencia del Cliente con UX Design e Inteligencia Artificial
“La convergencia entre el diseño de Experiencia del Usuario (UX) y la Inteligencia Artificial (IA) para impulsar la excelencia en la atención al cliente es una herramienta poderosa para crear...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/customer-experience/transformando-la-experiencia-del-cliente-con-ux-design-e-inteligencia-artificial
What is Your Customer Experience Ecosystem
Creating, controlling and providing excellent customer experience is a major factor in most companies’ digital business plans today. By striving to provide a pleasant and easy-to-navigate online...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/customer-experience/what-is-your-customer-experience-ecosystem
16 ejemplos de portales web
Como plataforma web, un portal permite a los usuarios conectarse entre sí y encontrar contenidos relevantes con facilidad y sencillez. Agrupa información de distintas fuentes en una única interfaz...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/current-experiences/16-ejemplos-de-portales-web
PaaS vs SaaS — What’s the Difference?
SaaS, PaaS, what do these acronyms mean? Let us help you break down what each cloud offering means for your business. What’s the Difference Between SaaS and PaaS? PaaS and SaaS are just two of the...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/current-experiences/what-s-the-difference-between-saas-and-paas
7 Reasons Why Our Customers Choose Liferay DXP
One of the questions we get most here at Liferay is, “how do we know Liferay DXP is really the best choice for us?” To help answer this question, we’ve summarized a few key reasons we’ve heard...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/liferay-experience/7-reasons-why-our-customers-choose-liferay-dxp
Cómo cubren plataformas de experiencia digital las necesidades de la transformación digital
La continua innovación tecnológica y el aumento mundial del uso de smartphones y tablets ha cambiado la manera en la que las empresas y clientes interactúan entre sí, por lo que el proceso de...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/customer-experience/como-cubren-plataformas-de-experiencia-digital-las-necesidades-de-la-transformacion-digital
La importancia de las ¿intranets?
El mundo laboral y empresarial ha venido sufriendo importantes transformaciones. El trabajo se ha convertido en una actividad cada vez más dinámica. Los modelos de organización han cambiado, y...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/employee-experience/la-importancia-de-las-intranets-
Why Customer Experience Transformation Should Happen on Liferay DXP
It no longer matters what industry you’re in, how many products your company sells, or how many locations you have. The secret to success in today’s highly competitive and fragmented market lies in...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/customer-experience/why-customer-experience-transformation-should-happen-on-liferay-dxp
Buy or Build? Which Customer Engagement Portal is Right for You?
As user experience tops the priority lists for leaders across industries, many are turning to customer engagement portals to get the job done. But once you’ve decided it’s time to enhance the way...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/customer-experience/buy-or-build-customer-engagement-portal
4 Challenges in Moving to Digital Insurance
A recent PwC report indicated that 44% of insurance leaders surveyed did not believe existing insurers would survive in their current form. The industry is shifting at a rate that threatens the...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/customer-experience/4-challenges-in-moving-to-digital-insurance
Wie können Sie ChatGPT in der Automobilbranche nutzen, um Kosten zu senken und die Customer Experience zu verbessern?
In den letzten Jahren haben nur wenige technologische Innovationen einen derartigen Ansturm und Hype ausgelöst wie ChatGPT, die von OpenAI entwickelte konversationelle AI. Und es dauert nicht...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/current-experiences/wie-koennen-sie-chatgpt-in-der-automobilbranche-nutzen-um-kosten-zu-senken-und-die-customer-experience-zu-verbessern
Design de Site Corporativo: 7 Aspectos para Dominar
Muitas vezes, consideramos como “melhores” exemplos de design de sites aqueles que se concentram em visuais impressionantes ou layouts originais. Para as empresas, no entanto, existem elementos...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/customer-experience/design-de-site-corporativo-7-aspectos-para-dominar
6 Funcionalidades Essenciais para um E-Commerce B2B
De acordo com uma pesquisa da Forrester, 57% dos executivos B2B afirmam que seu planejamento inicial de investimentos em tecnologia inclui uma plataforma de e-commerce. No entanto, decidir em qual...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/customer-experience/6-funcionalidades-essenciais-para-um-e-commerce-b2b
Cuatro puntos de partida para eliminar los silos dentro de tu empresa
La idea de trabajar dentro de los límites organizacionales de una empresa se remonta a finales de los años 80, con la visión de Jack Welch, el CEO de General Electrics en la época. Al eliminar lo...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/employee-experience/cuatro-puntos-de-partida-para-eliminar-los-silos-dentro-de-tu-empresa
Four Steps to Turn New Customers into Lifelong Patrons
Customer loyalty to brands is at an all-time low, with people more willing than ever to leave behind companies in favor of more effective customer service or due to dissatisfaction with their...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/customer-experience/four-steps-to-turn-new-customers-into-lifelong-patrons
From Intern to Full-Time Employee at Liferay: An Inside Look at this IT Company
“You know how mama eagles train their babies to fly? They throw them out of the nest. If they aren’t able to spread their wings to fly, the mother catches them before they crash and repeats the...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/liferay-experience/from-intern-to-full-time-employee-at-liferay-an-inside-look-at-this-it-company
¿Por qué necesitas un portal de proveedores?
¿Cuál es el secreto del éxito del comercio electrónico B2B? ¿Una solución de ecommerce sólida? Sin duda. Pero también hay otro elemento que tus colaboradores están buscando: un portal de...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/business-partner-experience/-por-que-necesitas-un-portal-de-proveedores-
¿Qué es el low-code/no-code?
El desarrollo low-code y no-code es un método para crear aplicaciones más rápido sin necesidad de conocimientos avanzados de programación. Esto es especialmente importante en organizaciones en las...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/current-experiences/-que-es-el-low-code-no-code
Retrospectiva del 2020: reflexiones sobre un año desafiante
Ahora que el 2020 ha acabado, muchos de nosotros no hemos podido celebrar las fiestas a las que estábamos acostumbrados: nuestra fiesta de familia en la oficina o el intercambiando regalos durante...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/current-experiences/retrospectiva-del-2020-reflexiones-sobre-un-ano-desafiante
Duca Cards: uma pitada de Liferay nos Kudo Cards
Um dos nossos valores, Value People, ou Valorizar Pessoas, é nosso guia fundamental para continuarmos cuidando dos nossos colaboradores ainda em um período de instabilidade global. Sabemos que...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/liferay-experience/duca-cards-uma-pitada-de-liferay-nos-kudo-cards
Digital Transformation in 2018: What's Paining the Public Sector?
When the Government Digital Service (GDS) was created back in 2012, in response to Dame Lane-Fox’s report a year earlier, it laid the groundwork for changing the government’s digital channels and...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/customer-experience/digital-transformation-in-2018-what-s-paining-the-public-sector-
PaaS vs SaaS - ¿Cuál es la diferencia?
SaaS, PaaS, ¿qué significan estas siglas? Aquí enumeramos las ventajas para tu negocio de estas dos soluciones en la nube.   ¿Cuál es la diferencia entre SaaS y PaaS? PaaS y SaaS son sólo dos de...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/current-experiences/diferencia-paas-y-saas
Commerce Business 101: How to Write an RFP for B2B Companies
Digital experiences in B2B commerce have been rapidly outpaced by B2C standards. While B2C companies are racing to provide more personalized and intuitive interactions, many B2B companies are still...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/customer-experience/commerce-business-101-how-to-write-an-rfp-for-b2b-companies
Estar más cerca para llegar más lejos: cuando el objetivo de la tecnología no es solo llegar al mercado sino a los asegurados
Hoy en día ya nadie duda de que la tecnología no es una extensión de nuestra vida, sino parte de ella. Este sutil matiz hace que ciertas convenciones reservadas aparentemente al mundo físico...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/customer-experience/objetivo-tecnologia-llegar-a-los-asegurados
Create a Seamless B2B Buying Experience | Liferay
According to Gartner, 77% of B2B buyers state that their latest purchase was complex or difficult. So there’s a clear opportunity to be taken advantage of, if you can implement a seamless B2B...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/customer-experience/seamless-b2b-buying-experience
Open Source & Customer Experience - zwei ziemlich beste Freunde
Die große Mehrzahl der Unternehmen sieht in der Verbesserung ihrer Customer Experience (CX) den Schlüssel, um ihre digitale Transformation erfolgreich zu meistern. Und dies aus gutem Grund: So...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/customer-experience/open-source-customer-experience-zwei-ziemlich-beste-freunde
Digitale Erlebnisse mit Liferay DXP 7.4 vereinfachen
Aufgrund der Umwälzungen der vergangenen 18 Monate hat es sich für Unternehmen als besonders essenziell erwiesen, agil zu sein und sich schnell anzupassen, um erfolgreich zu sein. Agile Unternehmen...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/current-experiences/digitale-erlebnisse-mit-liferay-dxp-7-4-vereinfachen
Making Liferay a Great Place to Work 2022
We are delighted to announce that Liferay has been recognized as one of the Best Workplaces in both Ireland and Spain for 2022. This recognition comes for the 3rd consecutive year for our Dublin...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/liferay-experience/liferay-great-place-to-work-2022
10 Elementi chiave per costruire il percorso tecnologico del settore pubblico
In un contesto in cui tutti siamo fortemente influenzati dal settore privato, le aspettative si alzano e si richiedono le stesse funzionalità anche come cittadini, imprese o dipendenti del settore...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/current-experiences/10-elementi-chiave-per-costruire-il-percorso-tecnologico-del-settore-pubblico
5 claves para aumentar la competitividad de la banca tradicional
Los comportamientos de los clientes están cambiando. El uso de múltiples canales digitales para hacer una única operación se está convirtiendo rápidamente en la norma. Es importante que los bancos...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/customer-experience/5-claves-para-aumentar-la-competitividad-de-la-banca-tradicional
Dos bisturis aos códigos: conheça um dos nossos Liferayers que transicionou sua carreira
Se eu te falar que recentemente contratamos um cirurgião-dentista como Engenheiro de Software, você acharia estranho? Pensar nisso a alguns anos seria bem esquisito, mas hoje é a realidade de...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/liferay-experience/dos-bisturis-aos-codigos
Green Liferay: como praticamos a sustentabilidade no dia a dia?
“Se você vai no mercado, vê tudo bonitinho, compra por setor separado e, quando chega em casa, guarda certinho na sua geladeira, então por quê, na hora de descartar, você vai deixar tudo...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/liferay-experience/como-praticamos-a-sustentabilidade-no-dia-a-dia
La importancia de conectar contenido y comercio electrónico
A medida que los clientes modernos adquieren mayor control sobre las experiencias propias y es menos probable que se dejen influenciar por los distribuidores en línea, las empresas deben cambiar el...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/customer-experience/la-importancia-de-conectar-contenido-y-comercio-electronico
Print(“Hello, /dev/24”)
¿Qué puedes hacer en 24 horas? Podrías volar de Los Ángeles a Tokio y volver. Podrías recorrer a pie toda la isla de Manhattan. Podría cruzar a nado el Canal de la Mancha. O podrías obtener los...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/current-experiences/print-hello-dev-24-conferencia
Sind klassische Content-Management-Systeme noch zukunftsfähig?
Gehen wir nach den Maßstäben des Internets, so blicken Content-Management-Systeme (CMS) schon auf eine lange, reiche Geschichte zurück. Waren die ersten Websites noch kunstvoll “per Hand”...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/business-partner-experience/sind-klassische-content-management-systeme-noch-zukunftsfaehig
5 Ways for Banks to Build Loyalty Through Customer Experience
Financial organizations are tasked with setting their services apart from a growing list of competitors. Today, people have a wide range of choices on where they choose to bank. They have the...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/customer-experience/customer-experience-and-loyalty-for-banks
Finding Your Biggest Customer Pain Points
Like the services and products they provide, a customer’s interactions with a business should be a pleasant and helpful experience. However, there are many complications and shortcomings within...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/customer-experience/finding-your-biggest-customer-pain-points
Experiência do cliente será o principal critério de diferenciação das empresas no futuro
Os últimos anos foram marcados por transformações exponenciais em diferentes segmentos da sociedade. Mudou-se a forma como as pessoas adquirem conhecimento, como se deslocam, como se comunicam, se...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/customer-experience/experiencia-do-cliente-sera-o-principal-criterio-de-diferenciacao-das-empresas-no-futuro
Mejora de la experiencia digital para las empresas de telecomunicaciones
Los clientes actuales esperan muchas cosas de las empresas de telecomunicaciones: comodidad, sencillez, intuitividad, fiabilidad y mucho más. Sin embargo, existen dos factores que deben estar...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/customer-experience/mejora-de-la-experiencia-digital-para-las-empresas-de-telecomunicaciones
Die 5 Moments of Truth in der Customer Journey erkennen und verbessern
Eine Customer Journey setzt sich aus vielen verschiedenen Berührungspunkten (Touchpoints) zusammen, bei denen ein Kunde auf unterschiedliche Weise mit einer Marke in Kontakt kommt. Diese Punkte...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/customer-experience/die-5-moments-of-truth-in-der-customer-journey-erkennen-und-verbessern-1
PaaS – Das müssen Sie wissen
Bei der Auswahl der passenden Software-Lösung für Ihr Unternehmen können Sie es sich nicht leisten, sich für etwas zu entscheiden, das Sie, Ihre Mitarbeiter oder Ihre Kunden enttäuschen wird. Bei...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/current-experiences/paas-das-muessen-sie-wissen
How to Increase Partner Portal User Adoption
Even though partner portals are meant to create opportunities to streamline sales processes, empower partners and establish competitive advantages, 80% of partner portals still end up unpopular and...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/business-partner-experience/how-to-increase-partner-portal-user-adoption
Considerations for E-Commerce Platform Launch
The B2B commerce landscape has shifted dramatically over the recent years and there has been a significant increase in the adoption of digital platforms. With the growing need to tailor the user...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/customer-experience/considerations-for-e-commerce-platform-launch
7 Technical Questions to Ask in Your Portal Evaluation
If you are struggling to choose the right web platform for your project, you’re not alone. There are many options to choose from, each claiming to be better than the rest. How do you choose for...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/current-experiences/7-technical-questions-to-ask-in-your-portal-evaluation
3 Desafíos Comunicacionales Que Tu Intranet Puede Resolver
Es difícil encontrar empresas que no sufran con la comunicación efectiva dentro de su lugar de trabajo. De hecho, un 86% de los ejecutivos mencionan a la comunicación ineficiente como la causa de...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/employee-experience/3-desafios-comunicacionales-que-tu-intranet-puede-resolver
Wie digital sind Versicherungen heute? Neuer gemeinsamer Trend-Report von Liferay und den Versicherungsforen Leipzig gibt Antworten
Die Digitalisierung der Customer Journey – ohne den persönlichen Kontakt ersetzen zu wollen – ist nach wie vor eine der Hauptaufgaben, denen sich Versicherer stellen müssen, um den neuen...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/customer-experience/wie-digital-sind-versicherungen-heute-neues-gemeinsames-themendossier-von-liferay-und-den-versicherungsforen-leipzig
Cómo unificar todos los elementos de comercio digital en una sola plataforma
Después de meses de investigación, diseño y desarrollo, lanzamos globalmente Liferay Commerce 1.1. Hemos añadido un nuevo acelerador B2B y varias funcionalidades para hacer frente a las necesidades...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/current-experiences/como-unificar-todos-los-elementos-de-comercio-digital-en-una-sola-plataforma
What is the True Value of Customer Retention?
Studies show that acquiring a new customer costs a business between four and 10 times more than it takes to retain a customer. This is caused by the amount of effort it takes to find, target and...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/customer-experience/what-is-the-true-value-of-customer-retention-
Worin besteht der Unterschied zwischen SaaS und PaaS?
SaaS, PaaS, IaaS – was bedeuten diese Abkürzungen? Wir helfen Ihnen, zu verstehen, wie sich Ihre Geschäftstätigkeiten mit der Inanspruchnahme dieser unterschiedlichen Cloud-Angebote verändern...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/current-experiences/worin-besteht-der-unterschied-zwischen-saas-und-paas-
DXP vs CMS: What You Need To Know
Recent trends in digital content and customer experience have seen the marketing technology (MarTech) stack grow in both capabilities and complexity. Solutions such as a digital experience platform...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/current-experiences/dxp-vs-cms-what-you-need-to-know
The Age of the Customer: The Unstoppable Rise of Customer Experience Management
We have entered a defining moment in customer experience—and most people are barely aware it's happening. The convergence of three very different factors is completely redefining how customers are...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/customer-experience/the-age-of-the-customer-the-unstoppable-rise-of-customer-experience-management
Why Do You Need a Supplier Portal
What is the secret to B2B ecommerce success? A robust commerce solution? Definitely. But there’s also another element that large retailers might be missing: a supplier portal. What is a Supplier...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/business-partner-experience/why-do-you-need-a-supplier-portal
3 Digital Strategies for Manufacturing Success
Manufacturers are all too accustomed to change. Over the past decade, the industry has been faced with disruption from big data, Industry 4.0, and now, COVID-19. And while it seems like...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/customer-experience/3-digital-strategies-for-manufacturing-success
The Benefits of Liferay for Digital Workplace Development
Given today’s tight labor market, businesses of all kinds are looking to find ways to make their workforces more efficient and increase employee satisfaction. One of the best ways to accomplish...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/employee-experience/the-benefits-of-liferay-for-digital-workplace-development
Die Ärmel hochkrempeln – auch in schwierigen Zeiten
Dieses Jahr war ein Jahr voller Herausforderungen. Während wir uns nun gerne von 2020 verabschieden und uns auf ein besseres 2021 freuen, ist Weihnachten eine Zeit, um über die vielen Dinge...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/liferay-experience/die-armel-hochkrempeln-auch-in-schwierigen-zeiten
¿Por qué el SaaS es tu mejor opción?
Este post nace para intentar solventar una cuestión importantísima a tratar al inicio de un proyecto: Elegir el modelo de despliegue adecuado. Y es que una vez se identifican los problemas de...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/liferay-experience/por-que-el-saas-es-tu-mejor-opcion
How to Successfully Scale Your Customer Experience
Creating and scaling great customer experiences are more crucial than ever to the success of businesses, but what does it mean to scale customer experience (CX)? And how can your company scale...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/customer-experience/how-to-successfully-scale-your-customer-experience
What's the Difference Between a CMS, Portal, and DXP?
Do you understand the differences between a Portal vs CMS vs DXP? All three platforms have their place, but which one is right for your business? There are definitely some similarities between the...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/current-experiences/what-s-the-difference-between-a-cms-portal-and-dxp-
Ripensare i sistemi di gestione dei contenuti: Come l'IA generativa e i LLM stanno aprendo la strada
L'AI generativa e i Large Language Models (LLM) stanno giocando un ruolo rivoluzionario nella trasformazione dei sistemi di gestione dei contenuti (CMS). Questa trasformazione è più di una semplice...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/current-experiences/ripensare-i-sistemi-di-gestione-dei-contenuti-come-l-ia-generativa-e-i-llm-stanno-aprendo-la-strada
O trabalho dos meus sonhos está na Liferay
A realidade é que não há uma definição única e concreta do que é exatamente a carreira dos sonhos. Muitas vezes, até mesmo a definição da tão sonhada carreira — e logo aquela que parece tão certa —...
https://webserver-liferaywww-prd.lfr.cloud/web/guest/blog/liferay-experience/o-trabalho-dos-meus-sonhos-na-liferay

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