Agenda - Events
26 OCTOBER | SYDNEY | HUB HYDE PARK | 1:30 PM
Agenda
01:15
Doors Open
01:30
Welcome Introduction
Paul Towers - Country Manager, Liferay Australia | Stephen Murphy - Founder, PayPerClick
01:40
Deliver business value faster with Liferay Experience Cloud
Ben Turner - Senior Manager, Technical Enablement, Liferay
02:00
Adapting Quickly to Change with Liferay's Out of the Box Capabilities
Paul Towers - Country Manager, Liferay Australia | Maurice James Sepe - Senior Consultant, Liferay
Paul and Maurice will be discussing how the modern Liferay empowers customers to do more with the OOTB capabilities, empowering business users and ensuring businesses can adapt more quickly to changes in the market or new use cases they want to explore.
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02:20
Adopting the Best Technologies to Deliver on Customer or Employee Experience
Shayne Tanner - Managing Director, Campfire
Shayne will highlight the composable technology stack (i.e. adopting a best of breed technology approach) where Liferay is the glue that can bring together multiple technologies. This combined with a cloud first approach allows for adaptability and puts an emphasis on adopting the best technologies to deliver on customer experience or employee experience goals.
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02:40
Break
03:10
Customer Success Story from Sapphire Group
Angelo Tetto - Head of IT & Project Manager, Sapphire Group
Angelo will talk about Sapphire group and their journey to creating a digital buying experience to support both their internal Business Development team and retailers who they sell to.
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03:30
The importance of Human Connection in CMS Build, Design and Implementation
Mark Metcalf - Head of Technology, Barnardos
Mark will walk you through the combined offering of Liferay and SugarCRM (which are both cloud hosted) and how it is allowing the organization to respond to the changing needs of their business (for both employees and carers of children). He will discuss the goals of their digital transformation program and how Liferay and SugarCRM help enable those.
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03:50
The Hitchhikers Guide to CX in the AI Era
Adam Frank - VP Solutions Consulting, SugarCRM
Adam will talk about how the speed of change is only increasing (with topics such as AI quickly emerging) and that customers who adopt a cloud first strategy and place the customer at the forefront of their decision making process will be best placed to thrive.
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04:10
Panel Discussion
Paul Towers - Country Manager, Liferay Australia | Stephen Murphy - Founder, PayPerClick
A panel discussion and opportunity for the audience to ask questions of the events speakers.
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04:45
Closing Remarks
Paul Towers - Country Manager, Liferay Australia | Stephen Murphy - Founder, PayPerClick
04:50