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Four Questions to Check the Health of Your Intranet
When’s the last time you really measured whether your employees find value in the company intranet? Often, intranets are rolled out across enterprises and only updated as necessary — for instance,...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/four-questions-to-check-the-health-of-your-intranet
Three Hurdles to Digital Transformation
Liferay Symposium North America is more than just a chance to study Liferay features and support, it’s also a space to explore the current challenges facing digital businesses. But what does...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/three-hurdles-to-digital-transformation
B2B Commerce: When does Headless make sense
Recently, there has been a lot of discussion and a fair amount of hype around Headless Commerce. But, what does the concept really mean in practice and is it an approach that makes sense for your...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/b2b-commerce-when-does-headless-make-sense
21 Digital Commerce Stats Every B2B Professional Needs to Know in 2021
When we were looking ahead to the future of B2B customer experience last year, we could have never foreseen the massive changes ahead. Many businesses had to quickly change their entire business...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/21-digital-commerce-stats-every-b2b-professional-needs-to-know-in-2021
How to Make Client Portals a Competitive Advantage in Financial Services
Self-service client portals offer financial customers convenient 24/7 access to a wealth of information and essential services – all consolidated onto a single, user-friendly platform. This...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/how-to-make-client-portals-a-competitive-advantage-in-financial-services
CX-Exkurs: Wie Sie Kundenportale zum Wettbewerbsvorteil im Finanzsektor machen
Self-Service-Kundenportale bieten Finanzkunden rund um die Uhr Zugang zu Informationen und Services – alles auf einer einzigen, benutzerfreundlichen Plattform. Den Live-Support über Mitarbeitende...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/cx-exkurs-wie-sie-kundenportale-zum-wettbewerbsvorteil-im-finanzsektor-machen
Creating a Complete B2B Experience Beyond the Cart
B2B e-commerce continues to grow. Since 2018, electronic channels have accounted for over 50% of business to business transactions and over $1 trillion dollars in sales. Over 75% of distributors...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/creating-a-complete-b2b-experience-beyond-the-ca-1
The Age of the Customer: The Unstoppable Rise of Customer Experience Management
We have entered a defining moment in customer experience—and most people are barely aware it's happening. The convergence of three very different factors is completely redefining how customers are...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/the-age-of-the-customer-the-unstoppable-rise-of-customer-experience-management