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Integrando sistemas para una mejor atención al cliente del sector energético
Muchas compañías energéticas cuentan con sistemas de gestión empresarial que se instalaron por primera vez durante el efecto 2000, es decir, hace más de 20 años. Todo lo que estas empresas les...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/integrando-sistemas-para-una-mejor-atencion-al-cliente-del-sector-energetico
Implementing Student Portals | Liferay
Delivering a modern, student-centric experience is a common objective for universities in Australia and across the globe. This is driven by rising student expectations and the increasingly...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/implementing-student-portals
Cross-Selling als Erfolgsfaktor im Bankwesen
Cross-Selling ist zwar eine branchenübergreifende Strategie, aber im Bankensektor ist sie besonders wirkungsvoll und relevant. Da sich Banken in einem sehr wettbewerbsintensiven Markt bewegen, ist...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/cross-selling-als-erfolgsfaktor
3 ejemplos reales de los portales en el sector de manufacturing
Desde el fabricante hasta el proveedor, pasando por el cliente, el éxito y la fidelización de cada una de las partes están estrechamente relacionados entre sí. Por ello, los fabricantes deben...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/3-ejemplos-reales-de-los-portales-en-el-sector-de-manufacturing
Making Liferay a Great Place to Work 2022
We are delighted to announce that Liferay has been recognized as one of the Best Workplaces in both Ireland and Spain for 2022. This recognition comes for the 3rd consecutive year for our Dublin...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/liferay-great-place-to-work-2022
Green Liferay: como praticamos a sustentabilidade no dia a dia?
“Se você vai no mercado, vê tudo bonitinho, compra por setor separado e, quando chega em casa, guarda certinho na sua geladeira, então por quê, na hora de descartar, você vai deixar tudo...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/como-praticamos-a-sustentabilidade-no-dia-a-dia
3 Ways Manufacturers Can Grow Aftersales Revenue
Manufacturers have been facing incredible pressure for the last few years: rising costs due to inflation, disrupted supply chains, limited materials and shrinking margins, just to name a few of the...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/3-ways-manufacturers-can-grow-aftersales-revenue
Agility and Digital Transformation in Higher Education
It's no secret that digital transformation creates an environment of constant change that requires higher education providers to adapt to new modes of competition, changing business models, and...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/digital-transformation-higher-education
3 Tactics for CX Leaders to Reduce Customer Service Costs
The pandemic has only made customers more selective about the digital experiences they want to receive. More than 60% of customers will defect after one bad experience, up 22% from 2021. So with...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/cx-leaders-reduce-customer-service-costs
3 Tactics for IT Teams to Reduce Customer Service Costs
With rising inflation costs and increasing customer expectations, delivering effective customer experiences is becoming more costly and time-consuming. But this is not just a priority for...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/it-teams-reduce-customer-service-costs
Liferay España, un Gran Lugar para Trabajar
Una parte muy importante de la visión de Liferay como compañía tecnológica es reforzar una cultura de trabajo inclusiva, que fomente la innovación, el trabajo en equipo y la creatividad. Liferay es...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/liferay-espana-un-gran-lugar-para-trabajar
3 Wege, wie Hersteller ihren After-Sales-Umsatz steigern können
Viele Hersteller sind bereits seit einigen Jahren einem starken Druck ausgesetzt: steigende Kosten aufgrund der Inflation, unterbrochene Lieferketten, begrenzte Materialien und schrumpfende...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/3-wege-wie-hersteller-ihren-after-sales-umsatz-steigern-konnen
Los Beneficios y Estrategias de la Venta Cruzada en la Banca
La venta cruzada en la banca es una estrategia clave para aumentar los ingresos y la lealtad del cliente. Así es como los bancos pueden aprovechar la venta cruzada Si bien la venta cruzada es una...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/los-beneficios-y-estrategias-de-la-venta-cruzada-en-la-banca
How Data Can Help Create Amazing Digital Experiences
Amazing digital experiences are essential when attracting and retaining customers. Without it, you’ll fail to keep up with today’s reality and slow your customer growth. To keep up with the...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/amazing-digital-experiences-with-data
Boost Your Business With Customer Experience Strategy
A customer experience strategy is not just a plan to improve the customer experience in isolation, it’s also a roadmap for your company to grow into the future. In this article, let’s take a look...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/customer-experience-strategy
Como criar uma excelente experiência para clientes B2B?
67% dos clientes dizem que suas expectativas sobre o que constitui uma boa experiência estão mais altas do que nunca, e mais da metade dos clientes na mesma pesquisa afirma que as empresas não...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/excelente-experiencia-para-clientes-b2b
¿Qué se considera una gran experiencia de cliente B2B?
El 67 % de los clientes afirma que sus expectativas con respecto a lo que constituye una buena experiencia son más altas que nunca, y más de la mitad de los clientes que participaron en la misma...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/que-se-considera-una-gran-experiencia-de-cliente-b2b
19 Stats to Improve B2B Financial Customer Experience in 2022
Among many industries, financial services has been under immense pressure to modernize their services and offerings in order to retain younger and more tech-savvy clients, and commercial...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/19-stats-to-improve-b2b-financial-customer-experience-in-2022
3 Wege, durch die Liferay Ihren After-Sales-Service für B2B-Bestellvorgänge erleichtert
Wie viel Zeit brauchen Ihre Kunden wirklich, wenn sie bei Ihnen Ersatzteile bestellen möchten? Durchlaufen Ihre Kunden einen langwierigen und umständlichen After-Sales-Prozess, in dem sie über...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/3-wege-durch-die-liferay-den-b2b-bestellvorgang-erleichtert
¿Por qué el autoservicio es fundamental para ofrecer una gran experiencia postventa en el sector manufacturing?
Para las empresas del sector industrial, el producto por sí solo ya no es un diferenciador que aporte valor. Aunque las preferencias B2B actuales están cambiando hacia una experiencia más parecida...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/-por-que-el-autoservicio-es-fundamental-para-ofrecer-una-gran-experiencia-postventa-en-el-sector-manufacturing-
7 tendencias de experiencia del cliente para 2025 en el sector financiero
La resiliencia empresarial y la experiencia centrada en las necesidades de los clientes son dos de los mayores retos a los que se enfrentan la mayor parte de las organizaciones, independientemente...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/7-tendencias-de-experiencia-del-cliente-para-2025-en-el-sector-financiero
Quali sono gli ostacoli strutturali al cambiamento verso la digitalizzazione dei servizi pubblici?
Chi è rimasto indietro   In tutto il mondo, i governi centrali e locali hanno difficoltà a fornire servizi pubblici digitali. Per passare modelli digital-first, è necessario sapere da dove...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/quali-sono-gli-ostacoli-strutturali-al-cambiamento-verso-la-digitalizzazione-dei-servizi-pubblici-
3 façons de réduire les coûts du service client pour les responsables de l'Expérience Client (CX)
Depuis la pandémie, les clients sont plus sélectifs concernant leurs expériences digitales. Plus de 60 % d'entre eux ne feront plus de nouvelle tentative après une seule mauvaise expérience, soit...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/3-facons-de-reduire-les-couts-du-service-client
10 Elementi chiave per costruire il percorso tecnologico del settore pubblico
In un contesto in cui tutti siamo fortemente influenzati dal settore privato, le aspettative si alzano e si richiedono le stesse funzionalità anche come cittadini, imprese o dipendenti del settore...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/10-elementi-chiave-per-costruire-il-percorso-tecnologico-del-settore-pubblico
Elementi fondamentali per la trasformazione digitale nel settore pubblico
Come si presenta il futuro della trasformazione digitale nella Pubblica Amministrazione? Questo tipo di transizione richiede di ripensare completamente il sistema in termini di visione, esperienza,...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/elementi-fondamentali-per-la-trasformazione-digitale-nel-settore-pubblico
PaaS vs SaaS — Quelle est la différence ?
SaaS, PaaS, que signifient ces acronymes ? Laissez-nous vous aider à comprendre l'intérêt de chaque offre cloud pour votre entreprise.   Quelle est la différence entre le SaaS et le PaaS ? Le PaaS,...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/difference-paas-vs-saas
Que signifient les termes Low-code et No-code ?
Le développement Low-code et No-code consiste à créer des applications plus rapidement sans pour autant avoir des connaissances approfondies en codage. Cette méthode est particulièrement importante...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/que-signifient-low-code-et-no-code
8 Best Practices for Insurance Digital Transformation Maturity in 2023 and Beyond
Digital transformation maturity has progressed significantly in the past decade. In the beginning, many organizations relied on traditional business models and legacy systems. Over time, however,...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/8-best-practices-insurance-digital-transformation-maturity-2023-beyond
Top 10 Customer Portal Trends
Note: This article was last updated on November 7, 2025, to ensure all information is up-to-date. A customer portal enables your customers and internal teams to maximize efficiency. Discover the...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/top-10-customer-portal-trends
Die 10 wichtigsten Kundenportal-Trends für 2023
Glückliche Kunden sind das Fundament eines erfolgreichen Unternehmens. In jüngster Zeit haben einschneidende Entwicklungen wie die weltweite Pandemie und wirtschaftliche Instabilität jedoch dazu...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/die-10-wichtigsten-kundenportal-trends-fur-2023
Le 10 principali tendenze dei portali clienti nel 2023
Fare in modo che i clienti siano soddisfatti è essenziale per mantenere un business sano. Tuttavia, la pandemia e l'incertezza economica hanno reso il raggiungimento di questo obiettivo più...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/le-10-principali-tendenze-dei-portali-clienti-nel-2023
Enhancing the Digital Customer Experience for Telco Organizations
The modern customer expects many things from telecommunications companies — convenience, simplicity, intuitiveness, trustworthiness, and more. Two such expectations in particular, however, must be...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/enhancing-digital-customer-experience-for-telco-organizations
Las 10 principales tendencias en portales de clientes de 2023
Siempre se ha dicho que hacer felices a tus clientes hará crecer tu negocio pero, los últimos acontecimientos como la pandemia o la incertidumbre económica, han hecho esta tarea más difícil de...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/las-10-principales-tendencias-en-portales-de-clientes-de-2023
Jornadas de liderança: Entrevista com Leyla Ferreira, Gerente de RH
Na Liferay, podemos dizer que uma coisa é certa: cada jornada profissional é única. Você pode topar com alguém que migrou dos bisturis para os códigos, alguém que iniciou sua carreira como pessoa...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/jornadas-de-lideranca-leyla-ferreira
10 tendências para portais de clientes em 2023
Manter os clientes satisfeitos é essencial para a integridade dos negócios. No entanto, após eventos recentes como a pandemia global e os cenários de incertezas econômicas, ficou mais difícil...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/10-tendencias-para-portais-de-clientes
Citizen Experience: 46 Key Statistics Driving the Transformation in the Public Sector
Note: This article was last updated on September 3, 2025, to ensure all information is up-to-date.   Key Takeaways Rising expectations, falling trust: Citizens increasingly want digital,...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/citizen-experience-46-key-statistics-driving-the-transformation-in-the-public-sector
Mejora de la experiencia digital para las empresas de telecomunicaciones
Los clientes actuales esperan muchas cosas de las empresas de telecomunicaciones: comodidad, sencillez, intuitividad, fiabilidad y mucho más. Sin embargo, existen dos factores que deben estar...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/mejora-de-la-experiencia-digital-para-las-empresas-de-telecomunicaciones
38 statistiche che guidano la trasformazione delle esperienze dei cittadini nel settore pubblico
Il settore pubblico ha dovuto affrontare una crescente pressione per modernizzare i propri servizi e semplificare la fornitura di servizi digitali al fine di coinvolgere un pubblico più ampio e più...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/38-statistiche-che-guidano-la-trasformazione-delle-esperienze-dei-cittadini-nel-settore-pubblico
Perché i marketer dovrebbero preoccuparsi delle API headless
Solo pochi anni fa, sviluppare e gestire contenuti per un sito web era molto più semplice. La stragrande maggioranza degli utenti online utilizzava computer desktop: come marketer, potevi...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/perche-i-marketer-dovrebbero-preoccuparsi-delle-api-headless
PaaS vs SaaS — Quale è la differenza?
SaaS, PaaS, che cosa significano tutti questi acronimi? Scopriamo cosa significano tutte queste offerte cloud per la tua attività. Che differenza c'è fra SaaS e PaaS? PaaS e SaaS sono due delle più...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/paas-vs-saas-quale-la-differenza-
Manufacturing Q&A: 5 Reasons Your Business Needs a Customer Portal
In today’s competitive market, manufacturers have to overcome a number of obstacles before they can successfully offer efficient and seamless digital experiences to both their customers and...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/infographic-manufacturing-questionnaire-5-reasons-your-business-needs-a-customer-portal
Digital Experience Webinare
In unseren zahlreichen Webinaren sprechen wir über Themen wie Customer Experience und Personalisierung, die Optimierung unternehmensinterner und -externer Prozesse bis hin zu den Vor- und...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/digital-experience-webinare
Le 8 best practice per la maturità della trasformazione digitale del settore assicurativo nel 2023
La maturità della trasformazione digitale è cresciuta notevolmente nell'ultimo decennio. All'inizio, molte organizzazioni si affidavano a modelli di business tradizionali e a sistemi legacy. Nel...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/le-8-best-practice-per-la-maturita-della-trasformazione-digitale-del-settore-assicurativo-nel-2023
Personalisierte CX in der Fertigungsbranche – so gelingt es
Die Fertigungsbranche ist eine der wichtigsten Branchen der Weltwirtschaft. Und obwohl viele Hersteller mit Herausforderungen konfrontiert sind, die sich Unternehmen anderer Branchen nicht...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/personalisierte-cx-in-der-fertigungsbranche-so-gelingt-es
Estar más cerca para llegar más lejos: cuando el objetivo de la tecnología no es solo llegar al mercado sino a los asegurados
Hoy en día ya nadie duda de que la tecnología no es una extensión de nuestra vida, sino parte de ella. Este sutil matiz hace que ciertas convenciones reservadas aparentemente al mundo físico...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/objetivo-tecnologia-llegar-a-los-asegurados
Manufacturing Q+A: 5 Gründe, warum Ihr Unternehmen ein Kundenportal benötigt
Auf dem wettbewerbsintensiven Markt von heute müssen Hersteller eine Reihe von Herausforderungen bewältigen, bevor sie ihren Kunden und Mitarbeitenden erfolgreich effiziente und nahtlose digitale...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/manufacturing-q-a-5-grunde-warum-ihr-unternehmen-ein-kundenportal-benotigt
Manufacturing: 5 razones por las que tu empresa necesita un portal de clientes
En un mercado tan competitivo como el actual, los fabricantes tienen que hacer frente a una serie de desafíos antes de poder ofrecer con éxito experiencias digitales eficientes y fluidas tanto a...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/manufacturing-5-razones-por-las-que-tu-empresa-necesita-un-portal-de-clientes
Domande e risposte nel Manifatturiero: 5 motivi per cui la tua azienda ha bisogno di un portale clienti
Nel mercato competitivo odierno, i produttori devono superare una serie di ostacoli prima di poter offrire esperienze digitali efficienti e fluide a clienti e dipendenti. Ma esiste una soluzione a...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/domande-e-risposte-nel-manifatturiero-5-motivi-per-cui-la-tua-azienda-ha-bisogno-di-un-portale-clienti
Industrie - questions-réponses : 5 bonnes raisons d'adopter un Portail client
Dans un marché aussi concurrentiel que celui d'aujourd'hui, les industriels ont un certain nombre d'obstacles à surmonter pour parvenir à offrir des expériences digitales fluides et efficaces à...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/industrie-questions-reponses-5-bonnes-raisons-d-adopter-un-portail-client
Die vier Säulen einer erfolgreichen Customer Experience im B2B
Moderne und personalisierte Customer Experiences, die auf neuester Technologie basieren, gehören im Business-to-Consumer-Markt (B2C) bereits seit vielen Jahren zum Standard. Und auch im...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/die-vier-saeulen-einer-erfolgreichen-customer-experience-im-b2b
Experiencia de Usuario y Gestión del Dato: Pilares de la Industria 4.0
La Industria 4.0 ha llegado para cambiar el juego en el mundo empresarial. Esta revolución tecnológica no solo está transformando la forma en que operamos, sino que también nos plantea ciertos...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/experiencia-de-usuario-y-gestion-del-dato-pilares-de-la-industria-4-0
Las 6 tendencias que marcarán la experiencia del estudiante en 2025
El 78% de los estudiantes universitarios encuestados por KPMG afirma que la pandemia ha cambiado sus expectativas sobre la experiencia digital como estudiantes, y el 75% cree que la "universidad...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/las-6-tendencias-que-marcaran-la-experiencia-del-estudiante-en-2025
3 elementos chave para o sucesso da implementação de IA
As grandes empresas estão competindo para chegar ao topo com a inteligência artificial (IA), mas como percorrer essa jornada com sucesso? Embora a personalização tenha sido um dos assuntos mais...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/3-elementos-chave-para-o-sucesso-da-implementacao-de-ia
Partner Pulse: Insights on Digital Innovation in the CEE Region
Central and Eastern Europe is abuzz with digital transformation. For this first edition of our new interview series, Partner Pulse, we've asked Liferay partners bitlife and Webtown about their take...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/partner-pulse-insights-on-digital-innovation-in-the-cee-region
Os 6 principais benefícios das soluções de software em nuvem
Diante das mudanças constantes das condições econômicas, as organizações de todos os setores precisam encontrar uma maneira de se manterem ágeis. E para muitas empresas, a solução passa por temas...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/os-6-principais-beneficios-das-solucoes-de-software-em-nuvem
La digitalización del transporte y la logística, un viaje hacia la movilidad inteligente, la eficiencia y la sostenibilidad
El sector del transporte y la logística ha experimentado una transformación digital en la última década, impulsada por la convergencia de tecnologías disruptivas y el cambio del comportamiento de...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/category/la-digitalizacion-del-transporte-y-la-logistica-un-viaje-hacia-la-movilidad-inteligente-la-eficiencia-y-la-sostenibilidad
20+ Employee Experience Trends 2025 and Beyond
Note: This article was last updated Oct 2025. Key Takeaways: Employee success remains critical to organizational success, so leaders must consider how they can continue to deliver positive...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/employee-experience/20-employee-experience-trends-2025-and-beyond
5 razões para NÃO investir em uma DXP
1. Você não gosta da inovação e está satisfeito com gargalos interdepartamentais.   Sua equipe de TI tem muitas horas livres e está sempre ajudando a fazer um novo anúncio, mudar um título ou...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/cinco-razoes-para-nao-investir-em-uma-dxp
The Future of B2B Commerce in 2030
Note: This article was last updated September 2025.   Key Takeaways B2B ecommerce is becoming smarter, more connected, and more expansive. B2B organizations need to adapt their digital channels...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/the-future-of-b2b-commerce-in-2030
20 datos sobre las tendencias que marcaran la experiencia de los empleados en 2025
En los últimos años se han producido cambios en los puestos de trabajo tradicionales. Mientras el mundo y la tecnología siguen marcando hitos, ¿cómo evolucionará la experiencia de los empleados en...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/employee-experience/20-datos-sobre-las-tendencias-que-marcaran-la-experiencia-de-los-empleados-en-2025

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