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CX-Exkurs: Wie Sie Kundenportale zum Wettbewerbsvorteil im Finanzsektor machen
Self-Service-Kundenportale bieten Finanzkunden rund um die Uhr Zugang zu Informationen und Services – alles auf einer einzigen, benutzerfreundlichen Plattform. Den Live-Support über Mitarbeitende...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/cx-exkurs-wie-sie-kundenportale-zum-wettbewerbsvorteil-im-finanzsektor-machen
5 maneras eficientes para mejorar la experiencia de usuario de tu intranet
Uno de los principales objetivos de las intranets corporativas es agilizar y facilitar las tareas diarias de los empleados a través de una experiencia de usuario moderna. Para ello es necesario...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/5-maneras-eficientes-para-mejorar-la-experiencia-de-usuario-de-tu-intranet
20 Statistiche importanti sull'esperienza dei clienti B2B nel 2020
L'esperienza del cliente B2B (CX) si è fondamentalmente spostata principalmente a causa delle aspettative imposte dalla portata e dalla frequenza delle esperienze B2C. Agili nel mondo dello...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/20-statistiche-importanti-sull-esperienza-dei-clienti-b2b-nel-2020
4 Ways to Embrace a Culture of Learning
Imagine if your employees came together to share knowledge on their areas of expertise, offered to dive deep into their skill sets, and constantly helped their team to learn and grow. This culture...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/4-ways-to-embrace-a-culture-of-learning
Wie Integration die Kosten senkt und die Effizienz steigert
Ein einfaches CMS mag zu Beginn Ihres Unternehmens ausreichend gewesen sein. Mit dem Wachstum des Unternehmens, stieg auch die Anzahl der Systeme, Technologien und Anwendungen, die Sie verwenden....
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/wie-integration-kosten-senkt-und-effizienz-steigert
Liferay Experience Cloud: la evolución en la oferta de experiencias digitales en Liferay
Desde Liferay, durante más de una década, nos hemos esforzado por crear una tecnología útil que ayudase a otros a alcanzar su máximo potencial. Este sueño, que comenzó con un grupo de jóvenes...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/liferay-experience-cloud-la-evolucion-en-la-oferta-de-experiencias-digitales-en-liferay
How the U.S. Navy Increased User Satisfaction of their Career Resources
The U.S. Navy is one of the most powerful naval forces in the world, with over 870,000 sailors, officers, and specialists. But this impressive workforce also brings with it a daunting challenge: ...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/how-the-u-s-navy-increased-user-satisfaction-of-their-career-resources
The Top 6 Trends That Will Shape the Student Experience in 2025
78% of university students polled by KPMG said that the pandemic has changed their student experience expectations, and 75% believe that the “university of the future” won’t resemble today’s...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/top-6-trends-that-will-shape-the-student-experience-in-2025
Cross Selling para empresas de seguros
A aquisição de clientes é a força motora de qualquer empresa, mas ela é especialmente norteadora no setor de seguros. Isso acontece porque as seguradoras gastam mais com aquisição do que qualquer...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/cross-selling-para-empresas-de-seguros
TI tradicional pode ser um inimigo da transformação digital
Quais os desafios práticos de transformar digitalmente uma empresa que já existe e que, diferentemente de uma startup, possui uma TI seguindo modelos tradicionais? André Fernandes, CTIO da Vertigo...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/ti-tradicional-pode-ser-um-inimigo-da-transformacao-digital
3 Exemplos de Intranets que Otimizam Seu Negócio
Intranets são campeões não reconhecidos das empresas bem sucedidas. Uma intranet desenhada efetivamente pode não apenas melhorar a comunicação corporativa e permitir a colaboração dos funcionários,...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/employee-experience/3-exemplos-de-intranets-que-otimizam-seu-negocio
Introducing Liferay Commerce 1.1
After months of research, design and development, Liferay Commerce 1.1 is released and available worldwide. We’ve added a brand new B2B accelerator and several features to address some of the...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/introducing-liferay-commerce-1-1
Finding the Right Venue for Your Networking Event
It's hard enough to get certain developer types to mingle for even a little while without constantly checking their phones for the best time to make their exit. It can be challenging to plan a...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/finding-the-right-venue-for-your-networking-event
Liferay ha sido reconocido como uno de los Strong Performer en la Forrester Wave para Plataformas de Intranet
Nos alegra que Forrester nos haya reconocido dentro de la categoría Strong Performers de su Forrester Wave™ para Plataformas de Intranet, Q2 2020*. Este es el primer año que Forrester ha hecho un...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/employee-experience/liferay-ha-sido-reconocido-como-uno-de-los-strong-performer-en-la-forrester-wave-para-plataformas-de-intranet
Como a Experiência Mobile Atende à Demanda Omnichannel?
Do desktop para o celular, passando pelo smartwatch, continuando na smart tv, na loja física e voltando ao desktop. À medida que os pontos de contato da jornada do cliente se multiplicam, cresce o...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/como-a-experiencia-mobile-atende-a-demanda-omnichannel-
10 factores que debes considerar antes de elegir un CMS Open Source
Durante la última década, las compañías han incrementado la adopción de software open source (OSS: open source software) reemplazando a los software privativos tradicionales. Y esto ha venido...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/10-factores-que-debes-considerar-antes-de-elegir-un-cms-open-source
¿Qué desafíos tiene el Trabajo Remoto en Chile?
Trabajar desde casa es parte de una nueva normalidad que las empresas están viviendo para mantenerse en el mercado, especialmente en la pandemia del COVID-19. Las condiciones de teletrabajo serán...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/employee-experience/-que-desafios-tiene-el-trabajo-remoto-en-chile-
Confira os Insights do LDXC Online Week 2020
O Liferay Digital Experience Conference Online Week, realizado de 25 a 29 de maio de 2020, debateu as tendências em experiências digitais e tecnologia no Brasil. Além de convidados de grandes...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/confira-os-insights-do-ldxc-online-week-2020
3 Examples of Digital Experience Platform Vendors
It’s dangerous to go on your journey to deliver excellent digital experiences alone! Take this list and analysis of the major Digital Experience Platform (DXP) vendors to guide your exploration. A...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/3-examples-of-digital-experience-platform-vendors
GDPR : For the people, by the people
I caught up with Oz Alashe MBE, CEO of CybSafe and former UK special forces cyber security expert to discuss the crucial employees people play in helping organisations meet their GDPR obligations....
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/employee-experience/gdpr-for-the-people-by-the-people
La Parola ai Partner: Sourcesense S.P.A.
Oggi incontriamo Alfonso Focareta, Business Solution Manager, Sourcesense SpA, per scoprire i motivi che l'hanno portato a scegliere Liferay come vendor di riferimento. Nome e cognome Alfonso...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/business-partner-experience/la-parola-ai-partner-sourcesense-s-p-a-
3 táticas para líderes de CX reduzirem os custos de atendimento ao cliente
A pandemia tornou os clientes mais seletivos quando se trata das experiências digitais que desejam receber, revelando que mais de 60% dos clientes irão embora após uma experiência ruim, um aumento...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/3-taticas-para-lideres-de-cx-reduzirem-os-custos-de-atendimento-ao-cliente
3 tácticas para que los equipos de TI reduzcan los costes de atención al cliente
Con el aumento de los costes de la inflación y las crecientes expectativas de los clientes, ofrecerles experiencias eficaces es cada vez más costoso y requiere más tiempo. Pero esto no es sólo una...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/3-tacticas-para-que-los-equipos-de-ti-reduzcan-los-costes-de-atencion-al-cliente
Why Your Company Needs Knowledge Base Management
The phrase “knowledge is power” often conjures images of students hard at work or inquisitive minds exploring an old library. However, knowledge has an equally important role to play in business,...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/why-your-company-needs-knowledge-base-management
The Value of Customer Journey Analytics I Liferay
You may have heard the term customer journey analytics before. You may well also be doing the majority of your tracking via Google Analytics. While this is a great first step to tracking your...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/customer-journey-analytics
5 Signs You Are Off Track in Your Digital Transformation
The digital transformation process can be difficult for companies to measure, due to the wide variety of changes that need to be made and the continual process of refining systems in order to...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/5-signs-you-are-off-track-in-your-digital-transformation
Tipos de portales: tres principales áreas a considerar
Con todo el foco hoy en día en el desarrollo para dispositivos móviles y la transformación digital, los portales pueden parecer pasado de moda. Sin embargo, muchos tipos de portales desempeñan un...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/tipos-de-portales-tres-principales-areas-a-considerar
4 Areas of IoT Integration Friction Every Retailer Must Address
The Internet of Things (IoT) is here to stay and will only continue to grow in importance in the coming years. This internet-enabled network of connected devices is being embraced by industries...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/4-areas-of-iot-integration-friction-every-retailer-must-address
3 Ways DXPs Improve Customer Experience
The digital economy has been on the rise for a number of years now, but the COVID-19 pandemic in 2020 saw the adoption of digital solutions accelerate at an exponential rate, with many businesses...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/3-ways-dxps-improve-customer-experience
4 formas de mejorar la CX con el autoservicio digital
Según Harvard Business Review, en la mayoría de sectores, el 81% de los clientes intentan resolver sus propias preguntas antes de ponerse en contacto con un representante en directo. La facilidad o...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/4-formas-de-mejorar-la-cx-con-el-autoservicio-digital
La Parola ai Partner: SMC Treviso
Oggi incontriamo Luca Borghesio, Business Development Manager di SMC, per scoprire i motivi che l'hanno portato a scegliere Liferay come vendor di riferimento. Nome e cognome Luca Borghesio...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/business-partner-experience/la-parola-ai-partner-smc-treviso
3 Keys to Success with AI
Business leaders are all racing to get to the top with artificial intelligence (AI), but how can they make this journey successfully? Although personalization might have been the hot topic a few...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/3-keys-to-success-with-ai
Transformando el sector inmobiliario: Cómo Liferay DXP cubre las necesidades actuales y futuras del sector
El sector inmobiliario no solo requiere adoptar las nuevas tecnologías, sino una estrategia integral de transformación digital. ¿Cómo puedes implantar una estrategia digital exitosa que permita...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/transformando-el-sector-inmobiliario-como-liferay-dxp-cubre-las-necesidades-actuales-y-futuras-del-sector
Tres desafíos de comunicación que tu intranet puede resolver
Difícilmente hay una compañía que no luche para lograr una comunicación efectiva en el entorno de trabajo. De hecho, 86% de los ejecutivos citan la comunicación ineficaz como la razón para los...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/employee-experience/tres-desafios-de-comunicacion-que-tu-intranet-puede-resolver
After-Sales-Portale: Die effiziente Art der Kundenbindung
Wir alle wissen: Mit dem Kauf fängt die Beziehung zwischen Anbieter und Kunde erst richtig an. Gerade im B2B-Bereich kommt dabei der Pflege einer Kundenbindung eine ganz besondere Rolle zu. Ein...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/after-sales-portale-die-effiziente-art-der-kundenbindung
IA Agentica: il futuro dell'intelligenza artificiale
Negli ultimi anni, l'intelligenza artificiale generativa è stata la parola d'ordine. Ma ora, con il progresso della tecnologia, è arrivata una nuova evoluzione: l'intelligenza artificiale Agentica....
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/category/ia-agentica-il-futuro-dell-intelligenza-artificiale
Una mirada a la transformación digital de una empresa
Los años de investigación sobre la transformación digital han demostrado que los índices de éxito de estos proyectos tienden a ser muy bajos, menos del 30% de las empresas tienen éxito en la...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/una-mirada-a-la-transformacion-digital-de-una-empresa
The Secret to Effective Intranets
This past year, we’ve had to trade in our commutes to the office and lunch with coworkers for make-shift home offices and loungewear. This mass transition to remote working has forced organizations...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/employee-experience/the-secret-to-effective-intranets
Seven Changes in Digital Business Coming in 2018
Businesses are constantly evolving in how they operate, the ways in which they reach target audiences and how they compete in their industries. While this is an ongoing process that is reshaped by...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/seven-changes-in-digital-business-coming-in-2018

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