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Integrando sistemas para una mejor atención al cliente del sector energético
Muchas compañías energéticas cuentan con sistemas de gestión empresarial que se instalaron por primera vez durante el efecto 2000, es decir, hace más de 20 años. Todo lo que estas empresas les...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/integrando-sistemas-para-una-mejor-atencion-al-cliente-del-sector-energetico
Implementing Student Portals | Liferay
Delivering a modern, student-centric experience is a common objective for universities in Australia and across the globe. This is driven by rising student expectations and the increasingly...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/implementing-student-portals
Cross-Selling als Erfolgsfaktor im Bankwesen
Cross-Selling ist zwar eine branchenübergreifende Strategie, aber im Bankensektor ist sie besonders wirkungsvoll und relevant. Da sich Banken in einem sehr wettbewerbsintensiven Markt bewegen, ist...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/cross-selling-als-erfolgsfaktor
3 ejemplos reales de los portales en el sector de manufacturing
Desde el fabricante hasta el proveedor, pasando por el cliente, el éxito y la fidelización de cada una de las partes están estrechamente relacionados entre sí. Por ello, los fabricantes deben...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/3-ejemplos-reales-de-los-portales-en-el-sector-de-manufacturing
Making Liferay a Great Place to Work 2022
We are delighted to announce that Liferay has been recognized as one of the Best Workplaces in both Ireland and Spain for 2022. This recognition comes for the 3rd consecutive year for our Dublin...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/liferay-great-place-to-work-2022
Green Liferay: como praticamos a sustentabilidade no dia a dia?
“Se você vai no mercado, vê tudo bonitinho, compra por setor separado e, quando chega em casa, guarda certinho na sua geladeira, então por quê, na hora de descartar, você vai deixar tudo...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/como-praticamos-a-sustentabilidade-no-dia-a-dia
3 Ways Manufacturers Can Grow Aftersales Revenue
Manufacturers have been facing incredible pressure for the last few years: rising costs due to inflation, disrupted supply chains, limited materials and shrinking margins, just to name a few of the...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/3-ways-manufacturers-can-grow-aftersales-revenue
Agility and Digital Transformation in Higher Education
It's no secret that digital transformation creates an environment of constant change that requires higher education providers to adapt to new modes of competition, changing business models, and...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/digital-transformation-higher-education
3 Tactics for CX Leaders to Reduce Customer Service Costs
The pandemic has only made customers more selective about the digital experiences they want to receive. More than 60% of customers will defect after one bad experience, up 22% from 2021. So with...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/cx-leaders-reduce-customer-service-costs
3 Tactics for IT Teams to Reduce Customer Service Costs
With rising inflation costs and increasing customer expectations, delivering effective customer experiences is becoming more costly and time-consuming. But this is not just a priority for...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/it-teams-reduce-customer-service-costs
Liferay España, un Gran Lugar para Trabajar
Una parte muy importante de la visión de Liferay como compañía tecnológica es reforzar una cultura de trabajo inclusiva, que fomente la innovación, el trabajo en equipo y la creatividad. Liferay es...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/liferay-espana-un-gran-lugar-para-trabajar
3 Wege, wie Hersteller ihren After-Sales-Umsatz steigern können
Viele Hersteller sind bereits seit einigen Jahren einem starken Druck ausgesetzt: steigende Kosten aufgrund der Inflation, unterbrochene Lieferketten, begrenzte Materialien und schrumpfende...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/3-wege-wie-hersteller-ihren-after-sales-umsatz-steigern-konnen
Los Beneficios y Estrategias de la Venta Cruzada en la Banca
La venta cruzada en la banca es una estrategia clave para aumentar los ingresos y la lealtad del cliente. Así es como los bancos pueden aprovechar la venta cruzada Si bien la venta cruzada es una...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/los-beneficios-y-estrategias-de-la-venta-cruzada-en-la-banca
How Data Can Help Create Amazing Digital Experiences
Amazing digital experiences are essential when attracting and retaining customers. Without it, you’ll fail to keep up with today’s reality and slow your customer growth. To keep up with the...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/amazing-digital-experiences-with-data
Boost Your Business With Customer Experience Strategy
A customer experience strategy is not just a plan to improve the customer experience in isolation, it’s also a roadmap for your company to grow into the future. In this article, let’s take a look...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/customer-experience-strategy
Como criar uma excelente experiência para clientes B2B?
67% dos clientes dizem que suas expectativas sobre o que constitui uma boa experiência estão mais altas do que nunca, e mais da metade dos clientes na mesma pesquisa afirma que as empresas não...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/excelente-experiencia-para-clientes-b2b
¿Qué se considera una gran experiencia de cliente B2B?
El 67 % de los clientes afirma que sus expectativas con respecto a lo que constituye una buena experiencia son más altas que nunca, y más de la mitad de los clientes que participaron en la misma...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/que-se-considera-una-gran-experiencia-de-cliente-b2b
19 Stats to Improve B2B Financial Customer Experience in 2022
Among many industries, financial services has been under immense pressure to modernize their services and offerings in order to retain younger and more tech-savvy clients, and commercial...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/19-stats-to-improve-b2b-financial-customer-experience-in-2022
3 Wege, durch die Liferay Ihren After-Sales-Service für B2B-Bestellvorgänge erleichtert
Wie viel Zeit brauchen Ihre Kunden wirklich, wenn sie bei Ihnen Ersatzteile bestellen möchten? Durchlaufen Ihre Kunden einen langwierigen und umständlichen After-Sales-Prozess, in dem sie über...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/3-wege-durch-die-liferay-den-b2b-bestellvorgang-erleichtert
¿Por qué el autoservicio es fundamental para ofrecer una gran experiencia postventa en el sector manufacturing?
Para las empresas del sector industrial, el producto por sí solo ya no es un diferenciador que aporte valor. Aunque las preferencias B2B actuales están cambiando hacia una experiencia más parecida...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/-por-que-el-autoservicio-es-fundamental-para-ofrecer-una-gran-experiencia-postventa-en-el-sector-manufacturing-
7 tendencias de experiencia del cliente para 2025 en el sector financiero
La resiliencia empresarial y la experiencia centrada en las necesidades de los clientes son dos de los mayores retos a los que se enfrentan la mayor parte de las organizaciones, independientemente...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/7-tendencias-de-experiencia-del-cliente-para-2025-en-el-sector-financiero
Quali sono gli ostacoli strutturali al cambiamento verso la digitalizzazione dei servizi pubblici?
Chi è rimasto indietro   In tutto il mondo, i governi centrali e locali hanno difficoltà a fornire servizi pubblici digitali. Per passare modelli digital-first, è necessario sapere da dove...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/quali-sono-gli-ostacoli-strutturali-al-cambiamento-verso-la-digitalizzazione-dei-servizi-pubblici-
3 façons de réduire les coûts du service client pour les responsables de l'Expérience Client (CX)
Depuis la pandémie, les clients sont plus sélectifs concernant leurs expériences digitales. Plus de 60 % d'entre eux ne feront plus de nouvelle tentative après une seule mauvaise expérience, soit...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/3-facons-de-reduire-les-couts-du-service-client
10 Elementi chiave per costruire il percorso tecnologico del settore pubblico
In un contesto in cui tutti siamo fortemente influenzati dal settore privato, le aspettative si alzano e si richiedono le stesse funzionalità anche come cittadini, imprese o dipendenti del settore...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/10-elementi-chiave-per-costruire-il-percorso-tecnologico-del-settore-pubblico
Elementi fondamentali per la trasformazione digitale nel settore pubblico
Come si presenta il futuro della trasformazione digitale nella Pubblica Amministrazione? Questo tipo di transizione richiede di ripensare completamente il sistema in termini di visione, esperienza,...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/elementi-fondamentali-per-la-trasformazione-digitale-nel-settore-pubblico
PaaS vs SaaS — Quelle est la différence ?
SaaS, PaaS, que signifient ces acronymes ? Laissez-nous vous aider à comprendre l'intérêt de chaque offre cloud pour votre entreprise.   Quelle est la différence entre le SaaS et le PaaS ? Le PaaS,...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/difference-paas-vs-saas
Que signifient les termes Low-code et No-code ?
Le développement Low-code et No-code consiste à créer des applications plus rapidement sans pour autant avoir des connaissances approfondies en codage. Cette méthode est particulièrement importante...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/que-signifient-low-code-et-no-code
8 Best Practices for Insurance Digital Transformation Maturity in 2023 and Beyond
Digital transformation maturity has progressed significantly in the past decade. In the beginning, many organizations relied on traditional business models and legacy systems. Over time, however,...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/8-best-practices-insurance-digital-transformation-maturity-2023-beyond
Top 10 Customer Portal Trends
Note: This article was last updated on November 7, 2025, to ensure all information is up-to-date. A customer portal enables your customers and internal teams to maximize efficiency. Discover the...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/top-10-customer-portal-trends
Die 10 wichtigsten Kundenportal-Trends für 2023
Glückliche Kunden sind das Fundament eines erfolgreichen Unternehmens. In jüngster Zeit haben einschneidende Entwicklungen wie die weltweite Pandemie und wirtschaftliche Instabilität jedoch dazu...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/die-10-wichtigsten-kundenportal-trends-fur-2023
Le 10 principali tendenze dei portali clienti nel 2023
Fare in modo che i clienti siano soddisfatti è essenziale per mantenere un business sano. Tuttavia, la pandemia e l'incertezza economica hanno reso il raggiungimento di questo obiettivo più...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/le-10-principali-tendenze-dei-portali-clienti-nel-2023
Enhancing the Digital Customer Experience for Telco Organizations
The modern customer expects many things from telecommunications companies — convenience, simplicity, intuitiveness, trustworthiness, and more. Two such expectations in particular, however, must be...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/enhancing-digital-customer-experience-for-telco-organizations
Las 10 principales tendencias en portales de clientes de 2023
Siempre se ha dicho que hacer felices a tus clientes hará crecer tu negocio pero, los últimos acontecimientos como la pandemia o la incertidumbre económica, han hecho esta tarea más difícil de...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/las-10-principales-tendencias-en-portales-de-clientes-de-2023
Jornadas de liderança: Entrevista com Leyla Ferreira, Gerente de RH
Na Liferay, podemos dizer que uma coisa é certa: cada jornada profissional é única. Você pode topar com alguém que migrou dos bisturis para os códigos, alguém que iniciou sua carreira como pessoa...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/jornadas-de-lideranca-leyla-ferreira
10 tendências para portais de clientes em 2023
Manter os clientes satisfeitos é essencial para a integridade dos negócios. No entanto, após eventos recentes como a pandemia global e os cenários de incertezas econômicas, ficou mais difícil...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/10-tendencias-para-portais-de-clientes
Citizen Experience: 46 Key Statistics Driving the Transformation in the Public Sector
Note: This article was last updated on September 3, 2025, to ensure all information is up-to-date.   Key Takeaways Rising expectations, falling trust: Citizens increasingly want digital,...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/citizen-experience-46-key-statistics-driving-the-transformation-in-the-public-sector
Mejora de la experiencia digital para las empresas de telecomunicaciones
Los clientes actuales esperan muchas cosas de las empresas de telecomunicaciones: comodidad, sencillez, intuitividad, fiabilidad y mucho más. Sin embargo, existen dos factores que deben estar...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/mejora-de-la-experiencia-digital-para-las-empresas-de-telecomunicaciones
38 statistiche che guidano la trasformazione delle esperienze dei cittadini nel settore pubblico
Il settore pubblico ha dovuto affrontare una crescente pressione per modernizzare i propri servizi e semplificare la fornitura di servizi digitali al fine di coinvolgere un pubblico più ampio e più...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/38-statistiche-che-guidano-la-trasformazione-delle-esperienze-dei-cittadini-nel-settore-pubblico
Perché i marketer dovrebbero preoccuparsi delle API headless
Solo pochi anni fa, sviluppare e gestire contenuti per un sito web era molto più semplice. La stragrande maggioranza degli utenti online utilizzava computer desktop: come marketer, potevi...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/perche-i-marketer-dovrebbero-preoccuparsi-delle-api-headless
PaaS vs SaaS — Quale è la differenza?
SaaS, PaaS, che cosa significano tutti questi acronimi? Scopriamo cosa significano tutte queste offerte cloud per la tua attività. Che differenza c'è fra SaaS e PaaS? PaaS e SaaS sono due delle più...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/paas-vs-saas-quale-la-differenza-

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