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Manufacturing Q&A: 5 Reasons Your Business Needs a Customer Portal
In today’s competitive market, manufacturers have to overcome a number of obstacles before they can successfully offer efficient and seamless digital experiences to both their customers and...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/infographic-manufacturing-questionnaire-5-reasons-your-business-needs-a-customer-portal
What is the Purpose of a Knowledge Management System?
Our daily lives are increasingly shifting towards digital solutions, from how we order our coffee in the morning to how we conduct our daily meetings. Therefore, it comes as no surprise that...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/what-is-the-purpose-of-a-knowledge-management-system-
Warum sich die Arbeit mit Daten im IoT grundlegend ändern muss
Das Internet of Things (IoT) ist schon lange der “Technologie-Hype”-Phase entwachsen. Inzwischen konzentrieren sich Unternehmen, die IoT-Uses-Cases implementieren, zunehmend auf die handfesten...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/warum-sich-die-arbeit-mit-daten-im-iot-grundlegend-andern-muss
Novas Funcionalidades do Liferay DXP 7.1
O Liferay DXP 7.1 já está disponível e ele traz uma série de novas funcionalidades e atualizações de design, o que permite a utilização de muito mais ferramentas e utilidades. O Liferay DXP 7.1 é...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/novas-funcionalidades-do-liferay-dxp-7-1
Como Mensurar Experiência do Cliente
Atualmente, uma experiência do cliente efetiva e bem construída é uma parte crucial das estratégias de negócio. Independente do segmento, tornar a experiência do consumidor alinhada às necessidades...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/como-mensurar-experiencia-do-cliente
4 Desafios para Transformar-se em uma Seguradora Digital
Um relatório da PwC indicou que 44% dos líderes de seguros pesquisados não acreditavam que as seguradoras existentes sobreviveriam em sua forma atual. O setor está mudando a taxas que ameaçam a...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/4-desafios-para-transformar-se-em-uma-seguradora-digital
How to Achieve Operational Excellence
Attendees at this year’s Liferay Symposium North America (LSNA) can expect to learn how digital operations and customer service are part of the same conversation. On one hand, a business might...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/how-to-achieve-operational-excellence
La Experiencia del Cliente como Criterio de Diferenciación
Los últimos años fueron marcados por transformaciones exponenciales en segmentos diferentes de la sociedad. Cambió la manera en cómo las personas adquieren conocimiento, cómo se trasladan en las...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/la-experiencia-del-cliente-como-criterio-de-diferenciacion
3 Customer Portals' Insane ROI
When we think of producing jaw-dropping ROI for the business, improving customer experience is not always a strategy that comes to mind. In fact, many businesses still view customer experience...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/3-customer-portals-insane-roi
8 Buenas prácticas para su estrategia omnicanal
Las estrategias omnicanales de éxito dependen de experiencias consistentes en todas las interacciones del customer journey. Algo que, al conseguirse, proporciona grandes beneficios tanto para el...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/8-buenas-practicas-para-su-estrategia-omnicanal
¿Por qué tu customer journey map no está reflejando la realidad de tus clientes?
Las empresas diseñan buenas experiencias de clientes con el objetivo de satisfacer o superar las expectativas de su público objetivo; y lo hacen a través de la predicción de sus acciones e...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/-por-que-tu-customer-journey-map-no-esta-reflejando-la-realidad-de-tus-clientes-
Three Characteristics of Digital Experience Platforms
There is an ever-growing demand for a software platform that streamlines the process of creating, managing, and effectively utilizing digital touchpoints. The problem is well known: Digital leaders...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/characteristics-of-digital-experience-platforms
7 Customer Experience trends to expect by 2025 in Financial Services
Business resilience and customer-centric experience are two of the biggest challenges most industries are facing since digitalization became part of our day-to-day routine. The economically active...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/7-customer-experience-trends-to-expect-by-2025-in-financial-services
Personalization vs SEO: Common Pitfalls of Creating Personalized Experiences
Content and online experience personalization are at the forefront of website innovations, providing users with customer journeys that react to their specific interests and actions. But the drive...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/personalization-vs-seo-common-pitfalls-of-creating-personalized-experiences
Key Lessons from One Healthcare Company's Brand New Customer Experience
Delighting Customers Starts With Knowing Them The advice for creating better customer experience seems endless these days, but there’s one thing everyone agrees on: If you really want to please...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/key-lessons-from-one-healthcare-company-s-brand-new-customer-experience

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