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The State of Digital Transformation in Wealth Management - 2023
Continued Post-Pandemic Market Uncertainty It’s an understatement to say that the wealth management industry is in the midst of significant change. Between digital transformation and the Great...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/the-state-of-digital-transformation-in-wealth-management
Estadísticas digitales de 2022 que las aseguradoras necesitan saber
En los últimos dos años hemos experimentado un período de riesgo nunca visto y un aumento de la preocupación por la salud. Esto ha hecho que más personas hayan optado por adquirir un seguro, pero...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/estadisticas-digitales-que-las-aseguradoras-necesitan-saber
Vienna’s Digital Calling – die Stadt Wien auf dem Weg zur Digitalisierungs-Hauptstadt Europas
Als eine der Vorreiterstädte in Europa setzt Wien in puncto Digitalisierung in vielerlei Hinsicht die Messlatte sehr hoch. Dabei verfolgt die Stadt eine Mission, denn Bürgermeister Michael Ludwig...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/wien-digitalisierungs-hauptstadt-europas
After-Sales-Portale: Die effiziente Art der Kundenbindung
Wir alle wissen: Mit dem Kauf fängt die Beziehung zwischen Anbieter und Kunde erst richtig an. Gerade im B2B-Bereich kommt dabei der Pflege einer Kundenbindung eine ganz besondere Rolle zu. Ein...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/after-sales-portale-die-effiziente-art-der-kundenbindung
6 Beispiele für herausragende Studentenportale
Sowohl im öffentlichen wie auch im privaten Bildungsbereich erwarten Studenten von ihren Bildungsorganisationen immer weiter entwickelte digitale Self-Service-Angebote. Die Gründe dafür liegen auf...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/6-beispiele-fur-herausragende-studentenportale
20 Must-Know Stats for Insurers in 2022
The last two years, we’ve experienced a period of unknown risk and a rise in health concerns. This led to more people scrambling to purchase insurance, but were insurers ready to serve these...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/20-must-know-stats-for-insurers-in-2022
Predicciones de transformación digital para 2022 de un ejecutivo de marketing B2B
Los profesionales de marketing no son ajenos al cambio. Ya han operado en un mundo donde las preferencias del cliente están siempre cambiando, la tecnología está en constante evolución y el mercado...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/predicciones-de-transformacion-digital-para-2022-de-un-ejecutivo-de-marketing-b2b
So gelingt eine digitale Markenführung mit Liferay DXP
Die Verwaltung von Corporate Websites ist heute ein Prozess, der in hohem Maße von Zusammenarbeit geprägt ist und an dem häufig Mitarbeiter aus verschiedenen Bereichen beteiligt sind, z. B....
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/business-partner-experience/liferay-dxp-cms-features
Open Source & Customer Experience - zwei ziemlich beste Freunde
Die große Mehrzahl der Unternehmen sieht in der Verbesserung ihrer Customer Experience (CX) den Schlüssel, um ihre digitale Transformation erfolgreich zu meistern. Und dies aus gutem Grund: So...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/open-source-customer-experience-zwei-ziemlich-beste-freunde
How to Provide an Outstanding Omnichannel Customer Experience
It’s no secret that today’s customers seek experiences that make them feel valued. In fact, 80% of customers are more likely to buy from a brand that provides personalised experiences. From our...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/how-to-provide-an-outstanding-omnichannel-customer-experience
How Digital Transformation Helps You Develop Long-Term Student Relationships
Traditionally, Student Lifetime Value (SLV) is defined according to how much a student will contribute financially during their schooling. The longer a student stays at an institution, the higher...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/how-digital-transformation-helps-you-develop-long-term-student-relationships
GOTO "DEVCON 2022"
What’s the best way to connect with developers all over the world? Reddit? GitHub? How about joining other talented and inspiring developers to share insights, gain industry knowledge, and...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/liferay-experience/devcon-2022
How Digital Experiences Can Improve Customer Loyalty
In today’s digital world, many B2B customers never actually have a person-to-person experience with their suppliers. What would have been relayed to customers in-person in the past is now carried...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/digital-experiences-improve-customer-loyalty
Liferay Experience Cloud: la evolución en la oferta de experiencias digitales en Liferay
Desde Liferay, durante más de una década, nos hemos esforzado por crear una tecnología útil que ayudase a otros a alcanzar su máximo potencial. Este sueño, que comenzó con un grupo de jóvenes...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/liferay-experience/liferay-experience-cloud-la-evolucion-en-la-oferta-de-experiencias-digitales-en-liferay
What Do Great B2B Customer Experiences Look Like?
67% of customers say that their standard for good experiences is higher than ever, and yet more than half of customers in the same survey say that businesses fall short of their expectations. B2B...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/great-b2b-customer-experiences
5 Ways for Banks to Build Loyalty Through Customer Experience
Financial organizations are tasked with setting their services apart from a growing list of competitors. Today, people have a wide range of choices on where they choose to bank. They have the...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/customer-experience-and-loyalty-for-banks
Insurance Knowledge Management | Liferay
A knowledge management system is a key way to improve your customer experience strategy from the inside out. From your internal staff needs to the way in which policyholders access information,...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/insurance-knowledge-management
Integrando sistemas para una mejor atención al cliente del sector energético
Muchas compañías energéticas cuentan con sistemas de gestión empresarial que se instalaron por primera vez durante el efecto 2000, es decir, hace más de 20 años. Todo lo que estas empresas les...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/integrando-sistemas-para-una-mejor-atencion-al-cliente-del-sector-energetico
Green Liferay: como praticamos a sustentabilidade no dia a dia?
“Se você vai no mercado, vê tudo bonitinho, compra por setor separado e, quando chega em casa, guarda certinho na sua geladeira, então por quê, na hora de descartar, você vai deixar tudo...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/liferay-experience/como-praticamos-a-sustentabilidade-no-dia-a-dia
3 Ways Manufacturers Can Grow Aftersales Revenue
Manufacturers have been facing incredible pressure for the last few years: rising costs due to inflation, disrupted supply chains, limited materials and shrinking margins, just to name a few of the...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/3-ways-manufacturers-can-grow-aftersales-revenue
Agility and Digital Transformation in Higher Education
It's no secret that digital transformation creates an environment of constant change that requires higher education providers to adapt to new modes of competition, changing business models, and...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/digital-transformation-higher-education
3 Tactics for CX Leaders to Reduce Customer Service Costs
The pandemic has only made customers more selective about the digital experiences they want to receive. More than 60% of customers will defect after one bad experience, up 22% from 2021. So with...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/cx-leaders-reduce-customer-service-costs
3 Tactics for IT Teams to Reduce Customer Service Costs
With rising inflation costs and increasing customer expectations, delivering effective customer experiences is becoming more costly and time-consuming. But this is not just a priority for...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/it-teams-reduce-customer-service-costs
Liferay España, un Gran Lugar para Trabajar
Una parte muy importante de la visión de Liferay como compañía tecnológica es reforzar una cultura de trabajo inclusiva, que fomente la innovación, el trabajo en equipo y la creatividad. Liferay es...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/liferay-experience/liferay-espana-un-gran-lugar-para-trabajar
How to Personalize Cross Selling Insurance
Customer acquisition is the driving force of any business, but it is especially noteworthy in the insurance sector. That’s because insurers spend more on customer acquisition than any other...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/cross-selling-insurance
3 Ways Liferay Makes B2B Ordering Easier for Manufacturers
When your customers need to purchase a spare or replacement part, how long does it take them? Do your customers go through a tedious aftersales process and navigate to a catalog PDF in their...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/liferay-b2b-ordering-for-manufacturers
3 Wege, wie Hersteller ihren After-Sales-Umsatz steigern können
Viele Hersteller sind bereits seit einigen Jahren einem starken Druck ausgesetzt: steigende Kosten aufgrund der Inflation, unterbrochene Lieferketten, begrenzte Materialien und schrumpfende...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/3-wege-wie-hersteller-ihren-after-sales-umsatz-steigern-konnen
Los Beneficios y Estrategias de la Venta Cruzada en la Banca
La venta cruzada en la banca es una estrategia clave para aumentar los ingresos y la lealtad del cliente. Así es como los bancos pueden aprovechar la venta cruzada Si bien la venta cruzada es una...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/los-beneficios-y-estrategias-de-la-venta-cruzada-en-la-banca
How Data Can Help Create Amazing Digital Experiences
Amazing digital experiences are essential when attracting and retaining customers. Without it, you’ll fail to keep up with today’s reality and slow your customer growth. To keep up with the...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/amazing-digital-experiences-with-data
Efficient Spare Part Handling in Manufacturing
In many ways, the manufacturing industry is itself a machine, full of moving parts and highly dependent on precise solutions to keep processes running smoothly. When any one of those processes is...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/efficient-spare-part-handling-manufacturing
Boost Your Business With Customer Experience Strategy
A customer experience strategy is not just a plan to improve the customer experience in isolation, it’s also a roadmap for your company to grow into the future. In this article, let’s take a look...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/customer-experience-strategy
Como criar uma excelente experiência para clientes B2B?
67% dos clientes dizem que suas expectativas sobre o que constitui uma boa experiência estão mais altas do que nunca, e mais da metade dos clientes na mesma pesquisa afirma que as empresas não...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/excelente-experiencia-para-clientes-b2b
¿Qué se considera una gran experiencia de cliente B2B?
El 67 % de los clientes afirma que sus expectativas con respecto a lo que constituye una buena experiencia son más altas que nunca, y más de la mitad de los clientes que participaron en la misma...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/que-se-considera-una-gran-experiencia-de-cliente-b2b
19 Stats to Improve B2B Financial Customer Experience in 2022
Among many industries, financial services has been under immense pressure to modernize their services and offerings in order to retain younger and more tech-savvy clients, and commercial...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/19-stats-to-improve-b2b-financial-customer-experience-in-2022
3 Wege, durch die Liferay Ihren After-Sales-Service für B2B-Bestellvorgänge erleichtert
Wie viel Zeit brauchen Ihre Kunden wirklich, wenn sie bei Ihnen Ersatzteile bestellen möchten? Durchlaufen Ihre Kunden einen langwierigen und umständlichen After-Sales-Prozess, in dem sie über...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/3-wege-durch-die-liferay-den-b2b-bestellvorgang-erleichtert
3 Estrategias digitales para el éxito de la fabricación en 2021
Los fabricantes están muy acostumbrados al cambio. En la última década, la industria se ha enfrentado a la disrupción del Big Data, la Industria 4.0 y, ahora, la COVID-19. Y aunque parece que los...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/3-estrategias-digitales-para-exito-de-la-fabricacion
Implementing Student Portals | Liferay
Delivering a modern, student-centric experience is a common objective for universities in Australia and across the globe. This is driven by rising student expectations and the increasingly...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/liferay-experience/implementing-student-portals
The Benefits and Strategies of Cross Selling in Banking
While cross selling is a strategy used across industries, it is especially effective and important in the banking sector. Because banks operate in a very competitive marketplace, getting the most...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/cross-selling-in-banking
¿Por qué necesitas un portal de proveedores?
¿Cuál es el secreto del éxito del comercio electrónico B2B? ¿Una solución de ecommerce sólida? Sin duda. Pero también hay otro elemento que tus colaboradores están buscando: un portal de...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/business-partner-experience/-por-que-necesitas-un-portal-de-proveedores-
Cross-Selling als Erfolgsfaktor im Bankwesen
Cross-Selling ist zwar eine branchenübergreifende Strategie, aber im Bankensektor ist sie besonders wirkungsvoll und relevant. Da sich Banken in einem sehr wettbewerbsintensiven Markt bewegen, ist...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/cross-selling-als-erfolgsfaktor
3 ejemplos reales de los portales en el sector de manufacturing
Desde el fabricante hasta el proveedor, pasando por el cliente, el éxito y la fidelización de cada una de las partes están estrechamente relacionados entre sí. Por ello, los fabricantes deben...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/3-ejemplos-reales-de-los-portales-en-el-sector-de-manufacturing
Making Liferay a Great Place to Work 2022
We are delighted to announce that Liferay has been recognized as one of the Best Workplaces in both Ireland and Spain for 2022. This recognition comes for the 3rd consecutive year for our Dublin...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/liferay-experience/liferay-great-place-to-work-2022
B2B Website Best Practices with Examples | Liferay
Not all business-to-business (B2B) websites are created equal. In this article, we’ll focus on and explore best practices in B2B website design and development, share some impactful design...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/liferay-experience/best-practices-b2b-website-design
La transformación digital en empresas de gestión patrimonial
La transformación digital ya ha llegado al sector de gestión patrimonial y los cambios en el comportamiento del cliente ya se notan. Además, la competencia en este segmento está creciendo, junto...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/la-transformacion-digital-en-empresas-de-gestion-patrimonial
PaaS: What You Need to Know
When it comes time to choose application solutions for your company, you can’t afford to rely on anything that will disappoint you, your employees, or your customers. However, with so many tech...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/paas-what-you-need-to-know
Supply Chain Digital Transformation: The What, Why, and How
Years of unprecedented supply chain disruptions have dramatically altered discussions around the future of manufacturing. Now, manufacturers are rethinking supply chain operations in ways that...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/business-partner-experience/supply-chain-digital-transformation-what-why-how
Personalizing Customer Experience in Manufacturing: The Why & How
Manufacturing is one of the most important industries in the global economy. Although manufacturers face challenges other companies may never have to imagine, their customers have many of the same...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/personalizing-customer-experience-in-manufacturing
How to Improve Customer Lifetime Value (CLV) | Liferay
Prioritising customer lifetime value (CLV) is one of the best things that you can do to boost B2B online revenue and there are a number of reasons why. To start, according to Invesp, it typically...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/improve-customer-lifetime-value
Como criar uma intranet corporativa
Intranet corporativa: melhore a comunicação interna e aumente a produtividade da sua equipe Foi-se a época em que o e-mail era a única forma de comunicação digital nas empresas. A intranet...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/employee-experience/como-criar-uma-intranet-corporativa
Reducing Costs Through Automated Warranty Claims
In today’s manufacturing industry, product alone often isn’t enough to stand out from the crowd anymore. Modern buyer behaviors are changing, with many preferring a B2C-like experience. It’s...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/reducing-costs-through-automated-warranty-claims
HR Summit: como colaboramos num time global?
Estamos presentes no mercado há mais de 16 anos. Atualmente, temos mais de 1.300 colaboradores distribuídos em mais de 19 países e mais de 12 idiomas falado entre eles… Já imaginou como deve...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/liferay-experience/hr-summit-como-colaboramos-num-time-global
Banca de autoservicio: cómo ven los clientes B2B y B2C el autoservicio
El servicio al cliente de una empresa es quizás la parte más reveladora de su reputación. Si la experiencia del cliente (CX) está centrada en el usuario, optimizada y constantemente actualizada...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/category/banca-de-autoservicio-como-ven-los-clientes-b2b-y-b2c-el-autoservicio
Key Challenges in B2B Digital Commerce Transformation Programs
The unprecedented global event of the COVID-19 pandemic has forced many enterprises across the globe to fast-track their digital transformation. CXOs and executives irrespective of industry...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/key-challenges-b2b-digital-commerce-transformation-programs
E-commerce B2B: Um guia completo
Reconhecer a importância do e-commerce para o varejo, e para as empresas B2C de maneira geral, já virou um consenso. No entanto, não é só o varejo digital que cresce no Brasil e no mundo. De acordo...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/e-commerce-b2b-guia-completo
Improve Engagement With A/B Testing | Liferay
What is A/B testing and how can you employ it successfully? Online engagement acts as a key measurement of success in the modern B2B marketplace and there are several ways this can be tracked. The...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/a-b-testing-improve-engagement
PaaS: tudo que você precisa saber
Quando se trata de escolher soluções de aplicativos para sua empresa, você não pode apostar em algo que vá decepcionar você, seus colaboradores ou seus clientes. No entanto, com tantas soluções e...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/o-que-e-paas
Create a Seamless B2B Buying Experience | Liferay
According to Gartner, 77% of B2B buyers state that their latest purchase was complex or difficult. So there’s a clear opportunity to be taken advantage of, if you can implement a seamless B2B...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/seamless-b2b-buying-experience
Engajamento do cliente: construir ou contratar uma ferramenta de portal?
Hoje, a experiência do usuário está no topo da lista de prioridades de empresas líderes em todos os setores. Por isso, muitas organizações recorrem a portais de engajamento do cliente para realizar...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/construir-ou-contratar-uma-ferramenta-de-portal