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Los 10 componentes esenciales de una intranet exitosa
Una intranet es exitosa cuando opera como un espacio digital de trabajo. Esto es, cuando: Simplifica el manejo de la información. Favorece la colaboración de los usuarios, sin importar dónde estén....
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/employee-experience/componentes-de-una-intranet
Innovative Student Experiences | Liferay
Universities know they need to undertake digital transformation, both for their own success and for the good of their students. However, it’s often daunting to choose the first step or consider...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/innovative-student-experiences
A Behind the Scenes Look at One Companys Digital Transformation
Years of research on digital transformation have shown that success rates of these projects tend to be very low; less than 30% actually succeed. It can be especially challenging for companies with...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/a-behind-the-scenes-look-at-one-companys-digital-transformation
3 Exemplos de Portais de Autoatendimento Eficientes
Até o final de 2020, o Gartner prevê que 85% de todas as interações de atendimento ao cliente irão começar pelo autoatendimento. Inclusive, muitas empresas esperam implementar portais de...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/3-exemplos-de-portais-de-autoatendimento-eficientes
Winning CX With a 4-D Customer Experience Strategy
One thing is very clear from the conversations at LSNA 2018: customer experience is still at the top of everyone’s mind. A number of our partners and customers shared stories about how they are...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/winning-cx-with-a-4-d-customer-experience-strategy
¿Qué es el Autoservicio Digital?
El autoservicio digital o autoservicio (en una definición muy sencilla de 280 caracteres) es el término general para aquellas tácticas de servicio al cliente que dan a los usuarios el poder de...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/que-es-autoservicio-digital
The What and Why of Customer Data Platforms
As part of the vision for Liferay Analytics Cloud, product manager Jon Lee did a deep dive into customer data platforms and why companies need them as part of their digital strategies. With the...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/the-what-and-why-of-customer-data-platforms
Was ist Digital Customer Experience – und warum ist sie wichtig?
Es ist unbestreitbar – eine bessere Customer Experience ist entscheidend für den geschäftlichen Erfolg im B2B und B2C. Doch was genau ist überhaupt Customer Experience – und was ist der Unterschied...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/was-ist-digital-customer-experience

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