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¿Hablan los bancos en idioma millennial?
Ya nadie duda de que los nacidos entre 1980 y hasta mediados de los 90 son una generación particular que ha revolucionado lo que la tecnología nos ofrece en el presente. Los millennials representan...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/-hablan-los-bancos-en-idioma-millennial-
The Retail Bubble - How to Compete in an Era of Change
In the wake of numerous companies declaring bankruptcy and large amounts of stores closing across the United States, both brand executives and news outlets are declaring that the retail bubble has...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/the-retail-bubble-how-to-compete-in-an-era-of-change
Put the Great into Customer Experience by Integrating Every Touchpoint
The need to deliver great customer experience across the spectrum of customer touchpoints can’t be under estimated. Research by Harvard Business reveals customers who have the best past experiences...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/liferay-experience/put-the-great-into-customer-experience-by-integrating-every-touchpoint
Digital Transformation in the Age of Digital Disruption
It isn’t possible to read a news article or open a newspaper without reading about Digital Transformation. From consultants and software vendors to infrastructure providers and analysts everyone is...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/digital-transformation-in-the-age-of-digital-disruption
What is B2B2C?
You’ve heard of B2B. You’ve heard of B2C. But how much do you know about the B2B2C model? Many companies arrange themselves around either a B2C or B2B model. Although these models are still highly...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/what-is-b2b2c
5 Steps to Delivering Customer Support for the Enterprise
Today, providing great customer experience is a necessity. At every touchpoint along the customer journey, there is potential to make it or break it with your company. Positive interactions will go...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/5-steps-to-delivering-customer-support-for-the-enterprise
A Global University Going Digital: The Story of NYU
Jim Robertson, Director of Digital Communications at NYU, and Andrew Gruhn, Solution Architect at sdg, presented at Liferay Symposium North America 2015. The following post is an edited transcript...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/a-global-university-going-digital-the-story-of-nyu
What is Personalized Marketing?
Personalization is and has always been effective. Dale Carnegie once said, "a person's name is to that person the sweetest and most important sound in any language." In a sense, he was making a...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/what-is-personalized-marketing-

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