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5 Dados importantes para experiência do cliente no setor industrial em 2022
O setor industrial não pode ser resumido apenas à criação de produtos físicos. As demandas dos clientes, as novas tecnologias e, agora, a pandemia global, revolucionaram a indústria. Para as...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/5-dados-importantes-para-experiencia-do-cliente-no-setor-industrial
Liferay DXP Cloud: Quebrando Barreiras de Tempo e Limitações de Projeto
Migrar para a nuvem é uma questão top of mind para muitas empresas, assim como a segurança, o processo de instalação e outras questões chave que vêm junto com a decisão. Os benefícios de operar na...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/liferay-experience/liferay-dxp-cloud-quebrando-barreiras-de-tempo-e-limitacoes-de-projeto
16 Awesome Web Portal Examples
A portal is a web-based platform that collects information from different sources into a single user interface and presents users with the most relevant information for their context. Portals are...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/16-awesome-web-portal-examples
4 áreas que todo retailer debe considerar en el proceso de integración de tecnología IoT en sus sistemas
El Internet de las Cosas (IoT) llegó para quedarse y su importancia continuará aumentando en los próximos años. Esta red de dispositivos conectados y conectados a internet está siendo adoptada por...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/4-areas-que-todo-retailer-debe-considerar-en-el-proceso-de-integracion-de-tecnologia-iot-en-sus-sistemas
Five critical CMS capabilities for public services
Choosing the right Content Management System (CMS) has always been instrumental in the success of any organisation’s digital services. But today, with the citizens of all ages expecting more from...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/five-critical-cms-capabilities-for-public-services
Por que e como personalizar a CX no setor industrial
A indústria é um dos setores mais importantes da economia global. Embora os fabricantes enfrentem desafios que outras empresas talvez nunca tenham que imaginar, os clientes deles têm muitas das...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/por-que-e-como-personalizar-a-cx-no-setor-industrial
Insurance Knowledge Management | Liferay
A knowledge management system is a key way to improve your customer experience strategy from the inside out. From your internal staff needs to the way in which policyholders access information,...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/insurance-knowledge-management
Motor de Busca em Intranets
A dificuldade na busca em intranets é um desafio comum nas empresas - resultando na perda de produtividade e frustração dos colaboradores. De acordo com um estudo da Nintex, dos 1.000 funcionários...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/liferay-experience/motor-de-busca-em-intranets
Rise of the Modern Intranet: Becoming a Workplace Hero
Does the term “intranet” conjure up nightmares of cluttered file sharing or a never-ending page of links that make it impossible to find what you need? According to Forrester, this poor user...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/rise-of-the-modern-intranet-becoming-a-workplace-hero
Why the Insurance Industry Needs Omnichannel
Think omnichannel is just a tech industry buzzword? Think again. Insurers are increasingly turning to personalized and omnichannel experiences—providing customers with a seamless experience across...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/why-the-insurance-industry-needs-omnichannel
Digital Transformation: The Rise of the Digital City
Paul Thompson, Executive Director, and Matt Fulford, Chief Technology Officer at PFIKS DIGITAL INNOVATION, presented a webinar on the impact of digital transformation, referencing the work they...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/digital-transformation-the-rise-of-the-digital-city
5 Tendências de Tecnologia para 2020
O Liferay Digital Experience Conference Online Week, realizado de 25 a 29 de maio de 2020, debateu as tendências para tecnologia em experiências digitais no Brasil. Além de convidados de grandes...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/5-tendencias-de-tecnologia-para-2020
Achieving “mobile by default” in the public sector
In 2000 approximately 27% of the UK population was using the Internet; By 2010 that that figure had risen to 85%. Something fundamentally changed – PC sales plummeted as smartphones such as...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/achieving-mobile-by-default-in-the-public-sector
5 Critical Things Nobody Tells You About Building a Journey Map
A journey map is like a travel guidebook. It helps translate a particular group of foreign behaviors and motivations into a language you and your organization can understand. Arguably the most...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/5-critical-things-nobody-tells-you-about-building-a-journey-map
Como melhorar o onboarding de novos clientes no setor de serviços financeiros
Embora a covid-19 tenha incentivado organizações de serviços financeiros a se digitalizarem, essas empresas não têm planos de parar mesmo após a redução dos efeitos da pandemia. Na verdade, 77% das...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/como-melhorar-o-onboarding-de-novos-clientes-no-setor-de-servicos-financeiros
La Parola ai Partner: Extra Red
Nome e cognome Giuseppe De Marco Professione CEO Extra Red La tua passione Una sola? Il ciclismo su strada che pratico dall’adolescenza e che mi consente di vivere la natura, di staccare con la...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/business-partner-experience/la-parola-ai-partner-extra-red
3 Estrategias digitales para el éxito de la fabricación en 2021
Los fabricantes están muy acostumbrados al cambio. En la última década, la industria se ha enfrentado a la disrupción del Big Data, la Industria 4.0 y, ahora, la COVID-19. Y aunque parece que los...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/3-estrategias-digitales-para-exito-de-la-fabricacion
5 Factors to Consider When Measuring B2B Ecommerce ROI
In 2021, the writing is on the wall for B2B enterprises – survival during a global pandemic requires a digital presence. Business as usual, involving sales reps and face-to-face consultations, will...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/5-factors-to-consider-when-measuring-b2b-ecommerce-roi
De estagiário a sênior: desenvolvendo uma carreira na Liferay
Imagina que você está nos períodos finais da sua graduação. Todo mundo só fala em TV Digital [ou qualquer tecnologia no hype] como o futuro da tecnologia. É o buzz do momento. Você estuda bastante...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/liferay-experience/desenvolvendo-uma-carreira-na-liferay
Por que a transformação da experiência do cliente deve acontecer com o Liferay DXP
Independente do setor da sua empresa, de quantos produtos ela vende ou de quantas filiais existem, hoje o segredo do sucesso no mercado altamente competitivo e fragmentado está na transformação da...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/liferay-experience/por-que-a-transformacao-da-experiencia-do-cliente-deve-acontecer-com-o-liferay-dxp
How to Provide an Outstanding Omnichannel Customer Experience
It’s no secret that today’s customers seek experiences that make them feel valued. In fact, 80% of customers are more likely to buy from a brand that provides personalised experiences. From our...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/how-to-provide-an-outstanding-omnichannel-customer-experience
Da Disney para a Liferay: como um líder de RH encontrou mágica em lugares inesperados
Na Disney, experiências mágicas e contos de fadas são esperadas, mas não em uma companhia global de software B2B. Matt Poladian, VP de People na Liferay, encontrou esta magia em lugares inesperados...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/liferay-experience/da-disney-para-a-liferay
20 Estadísticas Sobre La Experiencia Del Cliente B2B En 2020
La experiencia del cliente B2B (CX) ha cambiado fundamentalmente debido a las expectativas establecidas por la escala y la frecuencia de las experiencias B2C. Con fluidez en el mundo de las compras...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/20-estadisticas-sobre-la-experiencia-del-cliente-b2b-en-2020
El futuro del Commerce B2B en 2030
La tecnología ya ha transformado radicalmente las experiencias commerce B2B en otras más personales y de más fácil acceso. Tendencias como la analítica basada en IA, las cadenas de suministro...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/el-futuro-del-commerce-b2b-en-2030
3 Kundenportale mit einem unglaublichen ROI
Wenn wir über eine Strategie nachdenken, die den ROI für unser Unternehmen steigern soll, ist die Verbesserung der Customer Experience nicht unbedingt eine Strategie, die uns dabei direkt in den...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/3-kundenportale-mit-einem-unglaublichen-roi
B2B Website Best Practices with Examples | Liferay
Not all business-to-business (B2B) websites are created equal. In this article, we’ll focus on and explore best practices in B2B website design and development, share some impactful design...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/liferay-experience/best-practices-b2b-website-design
Como criar uma excelente experiência para clientes B2B?
67% dos clientes dizem que suas expectativas sobre o que constitui uma boa experiência estão mais altas do que nunca, e mais da metade dos clientes na mesma pesquisa afirma que as empresas não...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/excelente-experiencia-para-clientes-b2b
Liferay DXP é a base para a revolução educacional em Andaluzia, Espanha
Liferay DXP é a base para a revolução educacional no governo da Andaluzia, Espanha Uma revolução digital. Assim pode ser resumido o projeto de transformação da experiência de alunos e professores...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/liferay-dxp-e-a-base-para-a-revolucao-educacional-em-andaluzia-espanha
Introducing Liferay DXP 7.2: Content, Personalization and Headless
The digital landscape is changing, and businesses with platforms that enable them to work smarter will adapt best. Today we’re excited to introduce Liferay DXP 7.2, digital experience software...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/liferay-experience/introducing-liferay-dxp-7-2-content-personalization-and-headle-1
Apresentando Liferay DXP 7.2
O panorama digital está mudando, e as empresas que utilizam plataformas para tornar o seu trabalho mais inteligente são as que irão adaptar-se melhor a esse cenário. Hoje nós estamos felizes em...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/liferay-experience/apresentando-liferay-dxp-7-2
Manufacturing: 5 razones por las que tu empresa necesita un portal de clientes
En un mercado tan competitivo como el actual, los fabricantes tienen que hacer frente a una serie de desafíos antes de poder ofrecer con éxito experiencias digitales eficientes y fluidas tanto a...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/manufacturing-5-razones-por-las-que-tu-empresa-necesita-un-portal-de-clientes
10 Keys to Building the Public Sector Technology Journey
In a context where the Private Sector is having a great influence on all of us, expectations are rising and we expect to have the same capabilities as citizens, businesses, or public employees in...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/10-keys-to-building-the-public-sector-technology-journey
5 formas de mejorar la experiencia del ciudadano
Los ciudadanos buscan servicios digitales cómodos, seguros y rápidos, como los que reciben en su día a día a través de numerosas empresas. Un estudio reciente de Deloitte revela que, en 13 países,...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/5-formas-de-mejorar-la-experiencia-del-ciudadano
Echtzeitdaten-Streaming als Innovationsmotor für den Onlinehandel
Was sich bereits vor Corona deutlich abgezeichnet hat, lässt sich seit dem Frühjahr 2020 nicht mehr leugnen: Die Bedeutung des E-Commerce steigt, weltweit boomt der Onlinehandel. Die Folge: Für die...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/echtzeitdaten-streaming-innovationsmotor-onlinehandel
5 Estratégias de Líderes em E-Commerce B2B
Muitos desafios estão dificultando o crescimento de empresas baseadas em modelos de vendas B2B. No entanto, com a 5 seguintes estratégias de e-commerce B2B, os líderes B2B podem aproveitar a...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/5-estrategias-de-lideres-em-e-commerce-b2b
Six Customer Experience Trends to Expect in 2018
What defines great customer experience in the modern age is constantly changing due to the shifting demands of audiences and the use of new technology. But while CX may change over the years, its...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/six-customer-experience-trends-to-expect-in-2018
5 Signs It’s Time to Break Up With Your Legacy Systems
Breakups are hard, even when it’s just breaking up with a technology that you’ve come to be comfortable with. Though it isn’t the same as a “traditional” relationship, trying to walk away from an...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/5-signs-it-s-time-to-break-up-with-your-legacy-systems
What You’re Missing for an IDEA Compliant Website
Federal agencies are being held to the same standards of engaging digital experiences as those found on consumer sites. With the 21st Century Integrated Experience Act (IDEA), it’s mandatory that...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/what-you-re-missing-for-an-idea-compliant-website
Build an Ecommerce Strategy Using These Key Steps I Liferay
More than 58% of internet users buy something online every week and there are an estimated 24 million ecommerce websites. That’s a lot of competition to get a leg up on, so how do you manage that?...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/build-an-ecommerce-strategy
Replanteando los Sistemas de Gestión de Contenidos: Cómo la IA Generativa y los Modelos de Lenguaje Extensos (LLMs) están marcando el camino
La Inteligencia Artificial Generativa y los Modelos de Lenguaje Extensos (LLMs) están desempeñando un papel revolucionario en la transformación de los Sistemas de Gestión de Contenidos (CMS). Esta...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/replanteando-los-sistemas-de-gestion-de-contenidos-como-la-ia-generativa-y-los-modelos-de-lenguaje-extensos-llms-estan-marcando-el-camino
Making the Business Case for Digital Transformation in Universities: ROI and Beyond
Universities across Australia have started investing more in digital technologies. But there’s a key difference between just digitising existing processes and fully embracing digital...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/making-the-business-case-for-digital-transformation-in-universities-roi-and-beyond
Top Trends Shaping Student Experience 2022
The experiences which students seek from tertiary education are changing and with it, so too are the demands placed on universities to meet the needs of the modern student. This shift is being...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/student-experience-trends-2022
5 Beispiele, wie IT-Teams zu Impulsgebern für Marketing & Sales werden können
Die Rolle von IT-Teams bei Tool-Entscheidungsprozessen von Unternehmen hat sich in den letzten Jahren grundlegend gewandelt. Immer mehr geben die Fachabteilungen die Richtung vor. Das muss kein...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/5-beispiele-wie-it-teams-zu-impulsgebern-fuer-marketing-und-sales-werden-koennen
21 Estadísticas de comercio digital que todo profesional B2B debe conocer en 2021
Cuando el año pasado tratábamos de intuir el futuro de la experiencia del cliente B2B, nunca podríamos haber previsto los cambios masivos que se avecinaban. Muchas empresas tuvieron que cambiar...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/21-estadisticas-de-comercio-digital-que-todo-profesional-b2b-debe-conocer-en-2021
Avoiding 3 Common Pitfalls of Web Personalization
With personalized marketing, marketers can deliver unique experiences for visitors that weren't previously possible. Customers who were once blasted with generic, static messaging can now be on the...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/avoiding-3-common-pitfalls-of-web-personalization
How Micro-Engagements Will Forever Change Customer Experience
In my last post, I introduced the idea of customer experience micro-engagements—targeted, highly personalized interactions—and how persona-driven strategies would soon evolve to those that reflect...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/how-micro-engagements-will-forever-change-customer-experience
What is the Difference Between Using a Point Solution and Holistic Approach for Your Portal Solutions?
In addition to deciding whether to buy or build portal software, IT teams have another critical business decision to make: Is it more beneficial to use a point solution for a portal or use a...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/what-is-the-difference-between-using-a-point-solution-and-holistic-approach-for-your-portal-solutions-
A Guide to Replatforming - Benefits and Risks of E-Commerce Migration
In any complex system or entity, there is often a ‘big red button’ - an option that’s typically only considered as a last resort. For most CIOs in charge of e-commerce platforms, this button is...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/a-guide-to-replatforming-benefits-and-risks-of-e-commerce-migration
3 wichtige Merkmale einer Digital Experience Platform
Die Nachfrage nach einer Software-Lösung, die den Prozess der Erstellung, Verwaltung und effektiven Nutzung digitaler Touchpoints rationalisiert, wächst stetig. Die Herausforderung ist wohlbekannt:...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/3-wichtige-merkmale-einer-digital-experience-platform
Blog series: Portales efectivos. 8 ejemplos de portales de cliente efectivos en diferentes sectores.
Llegamos al último post de la serie de portales efectivos. Tras conocer diferentes ejemplos de empresas en el sector financiero y seguros y utilities, profundizaremos en ejemplos de distintos...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/8-ejemplos-de-portales-de-cliente-efectivos
Die Vorteile eines Lieferantenportals für das Supply Chain Management in der Fertigung
Fertigungsunternehmen und ihre Zulieferer arbeiten in einem komplexen Umfeld, das einfache, sichere und nahtlose Prozesse erfordert, um effizient miteinander arbeiten zu können. Ohne die richtigen...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/business-partner-experience/die-vorteile-eines-lieferantenportals-fur-das-supply-chain-management-in-der-fertigung
How Open Data is Changing the Government
The move toward a stronger, more transparent government might be happening sooner than you think. In March of 2016, President Barack Obama announced the launch of "The Opportunity Project," a new...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/how-open-data-is-changing-the-government
An Insider Look at the Future of Digital Experience in Japan
Note: This interview has been edited and condensed. Following the lift of business travel restrictions in autumn 2022, CEO Bryan Cheung visited the Liferay Japan office in celebration of the...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/liferay-experience/an-insider-look-at-the-future-of-digital-experience-in-japan
Conheça a rotina nada monótona do nosso time de consultoria Global Services
O trabalho com tecnologia, muitas vezes, pode ser associado a uma atividade solitária, executada quase que exclusivamente entre o profissional e seu setup. Mas se engana quem pensa que ficar tanto...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/liferay-experience/-a-rotina-nada-monotona-de-consultoria-global-services
E-commerce B2b in Italia: verso un approccio cliente centrico
Il 7 ottobre 2024, presso il Campus Durando del Politecnico di Milano, si è tenuto il convegno “B2b Digital Commerce & Experience: verso un nuovo paradigma”, organizzato dall’Osservatorio Customer...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/e-commerce-b2b-in-italia-verso-un-approccio-cliente-centrico
Four Ways to Enable Your Workforce with Mobile Apps
Enterprise mobile apps are becoming an integral part of businesses across countless industries. Today, more companies than ever are embracing bring your own device (BYOD) culture and having...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/four-ways-to-enable-your-workforce-with-mobile-apps
Cómo personalizar la venta cruzada en los seguros
La captación de clientes es el motor de cualquier negocio, pero es especialmente destacable en el sector de los seguros. Esto se debe a que las aseguradoras gastan más en la captación de clientes...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/como-personalizar-la-venta-cruzada-en-los-seguros
6 Técnicas de análisis de datos útiles para empresas
Es un hecho que las organizaciones hoy se están ahogando debido al volúmen de datos que tienen a su alcance provenientes de canales como websites, aplicaciones móviles, portales, redes sociales,...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/6-tecnicas-de-analisis-de-datos-utiles-para-empresas
El Cuadrante Mágico de Gartner 2021 posiciona a Liferay como Líder en Plataformas de Experiencia Digital
Nos halaga ser reconocidos nuevamente como líder en el Cuadrante Mágico de Gartner para Plataformas de Experiencia Digital 2021. Esta inclusión amplía el récord de Liferay, al ser el único...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/liferay-experience/el-cuadrante-magico-de-gartner-2021-posiciona-a-liferay-como-lider-en-plataformas-de-experiencia-digit-1
3 portales de clientes con ROIs sorprendentes
Cuando pensamos en producir un ROI sorprendente para la empresa, la mejora de la experiencia del cliente no es siempre una estrategia que nos viene a la mente. De hecho, muchas empresas siguen...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/el-insano-roi-de-los-portales-de-clientes

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