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The Future of B2B Commerce in 2030
Technology has already radically shifted B2B commerce experiences into ones that are more personal and easier to access. Emerging trends like AI-driven analytics, blockchain-based supply chains,...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/the-future-of-b2b-commerce-in-2030
Jornadas de liderança: Entrevista com Leyla Ferreira, Gerente de RH
Na Liferay, podemos dizer que uma coisa é certa: cada jornada profissional é única. Você pode topar com alguém que migrou dos bisturis para os códigos, alguém que iniciou sua carreira como pessoa...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/liferay-experience/jornadas-de-lideranca-leyla-ferreira
How Digital Transformation Helps You Develop Long-Term Student Relationships
Traditionally, Student Lifetime Value (SLV) is defined according to how much a student will contribute financially during their schooling. The longer a student stays at an institution, the higher...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/how-digital-transformation-helps-you-develop-long-term-student-relationships
Four Ways to Measure Website Success
With web analytics, it is always important to understand how your audience interacts with your content. To get the best results, it is important to ask the right questions. Otherwise, how can you...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/four-ways-to-measure-website-success
5 Customer Experience Predictions for Manufacturers
Manufacturers are increasingly being called upon to integrate customer centricity into product, customer and service life cycles. As customer expectations continue to evolve, businesses will need...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/5-customer-experience-predictions-for-manufacturers
6 Elementos dos Melhores Softwares para Portal do Cliente
O que clientes modernos esperam de suas experiências digitais? Eles desejam experiências responsivas, que engajem e sejam fáceis de usar em todos os pontos de contato. Portais do cliente são uma...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/6-elementos-dos-melhores-softwares-para-portal-do-cliente
4 Ways to Optimise B2B Customer Experience with Self-Service Portals
There are significant differences between the purchase journeys of B2C and B2B customers. Self-service is an option that has been around in B2C retail circles for quite some time but up until...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/optimise-b2b-customer-experience
3 elementos chave para o sucesso da implementação de IA
As grandes empresas estão competindo para chegar ao topo com a inteligência artificial (IA), mas como percorrer essa jornada com sucesso? Embora a personalização tenha sido um dos assuntos mais...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/3-elementos-chave-para-o-sucesso-da-implementacao-de-ia
6 Must-Have B2B E-Commerce Features
According to Forrester Research, 57% of B2B executives said that their top planned technology investment was for an e-commerce platform; however, deciding which solution to invest in can be...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/6-must-have-b2b-e-commerce-features
Connecting Your Business Ecosystem with Liferay DXP
In the digital age, the success of a business no longer comes from the efforts of a single business, rather it rests upon the interconnectivity and cooperation within a business ecosystem, a...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/connecting-your-business-ecosystem-with-liferay-dxp
Como a Transformação Digital Acelera a Indústria de Seguros
A indústria global de seguros encontra-se no meio da transformação digital. No cenário atual, as seguradoras tentam aplicar novas tecnologias e formas modernas de fazer negócio em um segmento que é...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/como-a-transformacao-digital-acelera-a-industria-de-seguros
Transformando a Experiência do Cliente com UX Design e Inteligência Artificial
Transformando a Experiência do Cliente com UX Design e Inteligência Artificial   “A convergência entre o design da Experiência do Usuário (UX) e a Inteligência Artificial (IA) para impulsionar a...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/transformando-a-experiencia-do-cliente-com-ux-design-e-inteligencia-artificial
How Agencies Can Enable Citizen Self-Service
The most basic duty of any government agency is to provide services to their citizens. However, citizens are increasingly interested in accessing these services online, instead of having to visit a...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/how-agencies-can-enable-citizen-self-service
Blog series: Portales efectivos. 3 ejemplos de portales efectivos de clientes en el sector de la utilities.
Como hemos contado en el primer blog de la serie, las empresas del sector financiero y de seguros utilizanlos portales de Liferay para solucionar los más variados desafíos y para ofrecer una mejor...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/3-ejemplos-de-portales-efectivos-de-clientes-en-el-sector-de-la-utilities-
Manufacturing Q+A: 5 Gründe, warum Ihr Unternehmen ein Kundenportal benötigt
Auf dem wettbewerbsintensiven Markt von heute müssen Hersteller eine Reihe von Herausforderungen bewältigen, bevor sie ihren Kunden und Mitarbeitenden erfolgreich effiziente und nahtlose digitale...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/manufacturing-q-a-5-grunde-warum-ihr-unternehmen-ein-kundenportal-benotigt
11 elementos clave para mejorar el rendimiento de tu portal de proveedores
Un portal de proveedores es una solución que actúa como punto de encuentro para toda tu red y proporciona una visibilidad 360º que abarca desde la facturación y los pagos, hasta los datos y el...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/business-partner-experience/11-elementos-clave-para-mejorar-el-rendimiento-de-tu-portal-de-proveedores
Cross-Selling als Erfolgsfaktor im Bankwesen
Cross-Selling ist zwar eine branchenübergreifende Strategie, aber im Bankensektor ist sie besonders wirkungsvoll und relevant. Da sich Banken in einem sehr wettbewerbsintensiven Markt bewegen, ist...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/current-experiences/cross-selling-als-erfolgsfaktor
Un nuovo modello di Pubblica Amministrazione
La trasformazione digitale della Pubblica Amministrazione (PA) non è solo una questione tecnologica, ma un cambiamento culturale che deve mettere al centro le persone – sia i cittadini che i...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/liferay-experience/un-nuovo-modello-di-pubblica-amministrazione
Was müssen moderne Self-Service-Portale können?
Was verbirgt sich eigentlich hinter dem Begriff digitaler Self-Service? Ganz einfach: (digitaler) Self-Service beinhaltet alle digitalen Funktionen, die ein Unternehmen online für Nutzer über ihre...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/was-mussen-moderne-self-service-portale-konnen-
Manufacturing in 2020 and Beyond- Becoming Data-Driven
As if manufacturers weren’t already concerned about evolving technologies and industry standards, COVID-19 has only added more pressure to search for ways to protect their businesses from further...
https://webserver-liferaywww-prd.lfr.cloud/fr/web/guest/blog/customer-experience/manufacturing-in-2020-and-beyond-becoming-data-driven