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O que é Autoatendimento Digital?
O que é autoatendimento digital? Autoatendimento digital ou autoatendimento (de maneira simples em uma definição de menos de 280 caracteres) é o termo abrangente para táticas de atendimento ao...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/customer-experience/o-que-e-autoatendimento-digital
¿Qué es el Autoservicio Digital?
El autoservicio digital o autoservicio (en una definición muy sencilla de 280 caracteres) es el término general para aquellas tácticas de servicio al cliente que dan a los usuarios el poder de...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/customer-experience/que-es-autoservicio-digital
3 Steps to Improving Customer Experience in Insurance
In the race to deliver better customer experiences in the insurance industry, insurance organizations have been pushing hard to get across the finish line but are still lagging behind other...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/customer-experience/3-steps-to-improving-customer-experience-in-insurance
How the US Army Leverages Digital Solutions to Help Soldiers Transition
According to a recent survey conducted by the Pew Research Center, 47% of US soldiers say their transition back into civilian life is very difficult, compared to 21% for pre-9/11 veterans....
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/customer-experience/how-the-us-army-leverages-digital-solutions-to-help-soldiers-transition
5 Critical Statistics to Improve Manufacturing Customer Experience in 2022
Manufacturing can no longer be just about creating physical products--customer demand, technology, and now a global pandemic have upended the industry. For manufacturers to keep ahead of these...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/customer-experience/5-critical-statistics-to-improve-manufacturing-customer-experience-in-2022
How Digital Experience Platforms Can Transform Your Business
Recently, Gartner reported that more than half of all organizations they surveyed owned two or more web content management (WCM) solutions. This is indicative of a major problem in digital business...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/customer-experience/how-digital-experience-platforms-can-transform-your-business
Are You Struggling With Cyber Security?
Digital technology has made life much easier for many individuals. From reacquainting with old friends to completing basic financial transactions, our devices and networks have allowed us to...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/current-experiences/are-you-struggling-with-cyber-security-
4 Key Takeaways as Financial Services Go Modular
Since the late 90s, banks and other financial institutions have witnessed a steep decline in customer loyalty. With high fixed costs due to branches and personnel, the traditional options are no...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/current-experiences/4-key-takeaways-as-financial-services-go-modular
Digital Transformation: The Rise of the Digital City
Paul Thompson, Executive Director, and Matt Fulford, Chief Technology Officer at PFIKS DIGITAL INNOVATION, presented a webinar on the impact of digital transformation, referencing the work they...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/customer-experience/digital-transformation-the-rise-of-the-digital-city
5 Critical Things Nobody Tells You About Building a Journey Map
A journey map is like a travel guidebook. It helps translate a particular group of foreign behaviors and motivations into a language you and your organization can understand. Arguably the most...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/customer-experience/5-critical-things-nobody-tells-you-about-building-a-journey-map
How Open Data is Changing the Government
The move toward a stronger, more transparent government might be happening sooner than you think. In March of 2016, President Barack Obama announced the launch of "The Opportunity Project," a new...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/current-experiences/how-open-data-is-changing-the-government
Avoiding 3 Common Pitfalls of Web Personalization
With personalized marketing, marketers can deliver unique experiences for visitors that weren't previously possible. Customers who were once blasted with generic, static messaging can now be on the...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/customer-experience/avoiding-3-common-pitfalls-of-web-personalization
How Micro-Engagements Will Forever Change Customer Experience
In my last post, I introduced the idea of customer experience micro-engagements—targeted, highly personalized interactions—and how persona-driven strategies would soon evolve to those that reflect...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/customer-experience/how-micro-engagements-will-forever-change-customer-experience
What We Learned from 100 Mobile Banking App Reviews
For most of us, everyday banking starts with a mobile app. Who really has time to go to a branch during the week? Apps are the main window through which we see and experience our banks, and what...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/customer-experience/what-we-learned-from-100-mobile-banking-app-reviews
Reduce el time to market con soluciones digitales pre - construidas
En Liferay, entendemos la inversión de tiempo y recursos que puede suponer crear soluciones digitales a medida que se ajusten a las necesidades específicas de cada negocio. Por ese motivo, hemos...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/category/reduce-el-time-to-market-con-soluciones-digitales-pre-construidas
Acelerando sua inovação digital com soluções pré-criadas
Na Liferay, entendemos como criar soluções digitais personalizadas que atendam às necessidades específicas de negócios pode consumir recursos. Por essa razão, estamos trabalhando em uma maneira de...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/liferay-experience/acelerando-sua-inovacao-digital-com-solucoes-pre-criadas
Self Service Banking: How B2B and B2C Customers See Self Service
A company’s customer service is perhaps the most telling part of its reputation. If the customer experience (CX) is user-centric, streamlined, and constantly updated to meet new expectations, it’s...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/customer-experience/self-service-banking-how-b2b-and-b2c-customers-see-self-service
Por que o setor público também deve pensar na experiência do cliente
A experiência do cliente é também importante para o setor público? Sim! Por diversas razões. Confira a seguir uma visão geral sobre o tema.   Disponibilizando informações importantes Para muitas...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/customer-experience/por-que-o-setor-publico-tambem-deve-pensar-na-experiencia-do-cliente
La transformación digital en empresas de gestión patrimonial
La transformación digital ya ha llegado al sector de gestión patrimonial y los cambios en el comportamiento del cliente ya se notan. Además, la competencia en este segmento está creciendo, junto...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/current-experiences/la-transformacion-digital-en-empresas-de-gestion-patrimonial
PaaS: What You Need to Know
When it comes time to choose application solutions for your company, you can’t afford to rely on anything that will disappoint you, your employees, or your customers. However, with so many tech...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/current-experiences/paas-what-you-need-to-know

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