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Perché il settore assicurativo ha bisogno dell'omnicanale
Pensi che "omnicanale" sia solo una parola popolare nel settore tech? Pensaci bene. Gli assicuratori ricorrono sempre più spesso a esperienze personalizzate e omnicanali, offrendo ai clienti...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/customer-experience/perche-il-settore-assicurativo-ha-bisogno-dell-omnicanale
Getting through COVID-19 Together with Liferay
With the global health and economic situation developing quickly, here is an update on how Liferay is responding to the crisis. In one of our company-wide meetings last year, I talked about how...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/current-experiences/getting-through-covid-19-together-with-liferay
Why Great B2B Customer Experiences are More Important Than Ever
With 67% of people reporting that their standards for customer experience (CX) have never been higher, it’s no wonder that companies of all types are choosing to invest in CX. Modern, personalized...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/customer-experience/why-great-b2b-customer-experiences-are-more-important-than-ever
20 Important Statistics About B2B Customer Experience in 2020
The B2B customer experience (CX) has fundamentally shifted due in large part to expectations set by the scale and frequency of B2C experiences. Fluent in the world of online shopping, consumers...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/customer-experience/20-important-statistics-about-b2b-customer-experience-in-2020
Las Administraciones Públicas ante el reto de una urgente digitalización
Metro de Madrid, Consejería de Educación de Andalucía, CCASA o IZFE ya han puesto en marcha proyectos que evolucionaron sus estrategias, convirtiéndose hoy ya en referentes en esta materia. La...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/category/las-administraciones-publicas-ante-el-reto-de-una-urgente-digitalizacion
Transforme seu Portal B2B em Vantagem Competitiva
Apesar da experiência do cliente B2B ser diferente daquela do cliente B2C, consumidores já começaram a esperar pelo mesmo nível de personalização e experiência intuitiva que estão acostumados a ter...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/customer-experience/transforme-seu-portal-b2b-em-vantagem-competitiva
The 2020 Gartner Critical Capabilities for Digital Experience Platforms: A Liferay Perspective
It’s with pleasure that we note Liferay received the highest scores among evaluated vendors for both B2B and B2E use cases in the 2020 Critical Capabilities for Digital Experience Platforms*. What...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/customer-experience/the-2020-gartner-critical-capabilities-for-digital-experience-platforms-a-liferay-perspective
5 estrategias de ecommerce utilizadas por líderes B2B para superar desafíos de mercado
Muchos son los desafíos que están dificultando que las empresas que dependen de modelos de venta B2B impulsen el crecimiento. A continuación se enumeran 5 estrategias de comercio electrónico con...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/customer-experience/5-estrategias-de-ecommerce-utilizadas-por-lideres-b2b-para-superar-desafios-de-mercado
Rise of the Modern Intranet: Becoming a Workplace Hero
Does the term “intranet” conjure up nightmares of cluttered file sharing or a never-ending page of links that make it impossible to find what you need? According to Forrester, this poor user...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/employee-experience/rise-of-the-modern-intranet-becoming-a-workplace-he-1
Manufacturing in 2020 and Beyond- Becoming Data-Driven
As if manufacturers weren’t already concerned about evolving technologies and industry standards, COVID-19 has only added more pressure to search for ways to protect their businesses from further...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/customer-experience/manufacturing-in-2020-and-beyond-becoming-data-driven
Cómo Escribir una RFP para un eCommerce B2B
Las experiencias digitales en el comercio B2B han sido rápidamente superadas por los estándares B2C. Si bien las empresas B2C están compitiendo para proporcionar interacciones más personalizadas e...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/customer-experience/como-escribir-una-rfp-para-un-ecommerce-b2b
Como Escrever uma RFP para Commerce B2B
As experiências digitais em commerce B2B estão sendo rapidamente ultrapassadas pelos padrões B2C. Enquanto as empresas B2C estão correndo para entregar interações mais intuitivas e personalizadas,...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/customer-experience/como-escrever-uma-rfp-para-commerce-b2b
3 ejemplos de portales de autoservicio que mejoran la experiencia de cliente
A finales de 2020, Gartner predice que el 85% de todas las interacciones de atención al cliente van a empezar por el autoservicio. De hecho, muchas empresas esperan implementar portales de...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/current-experiences/3-ejemplos-de-portales-de-autoservicio-que-mejoran-la-experiencia-de-cliente
5 Estratégias de Líderes em E-Commerce B2B
Muitos desafios estão dificultando o crescimento de empresas baseadas em modelos de vendas B2B. No entanto, com a 5 seguintes estratégias de e-commerce B2B, os líderes B2B podem aproveitar a...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/current-experiences/5-estrategias-de-lideres-em-e-commerce-b2b
5 Estrategias de eCommerce Utilizadas por Líderes B2B
Muchos son los desafíos que están dificultando que las empresas que dependen de modelos de venta B2B impulsen el crecimiento. A continuación se enumeran 5 estrategias de ecommerce que líderes del...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/customer-experience/5-estrategias-de-ecommerce-utilizadas-por-lideres-b2b
Más allá del B2B: Negocio Electrónico y Comercio electrónico B2B
¿Sabes cuál es la diferencia entre el B2B, el negocio electrónico y el comercio B2B? Empecemos por acotar a qué nos referimos con Comercio B2B, ya que el término B2B cada vez se está ampliando más...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/customer-experience/mas-alla-del-b2b-negocio-electronico-y-comercio-electronico-b2b
What You’re Missing for an IDEA Compliant Website
Federal agencies are being held to the same standards of engaging digital experiences as those found on consumer sites. With the 21st Century Integrated Experience Act (IDEA), it’s mandatory that...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/customer-experience/what-you-re-missing-for-an-idea-compliant-website
21 Dados Sobre Experiência do Cliente B2B em 2022
A experiência do cliente (CX) B2B mudou fundamentalmente em virtude das expectativas impostas em escala e com frequência pelas experiências B2C. Fluentes no mundo das compras online, os clientes...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/customer-experience/dados-sobre-experiencia-do-cliente-b2b
El Camino de la Digitalización del Gobierno
La digitalización del gobierno es una demanda creciente de los ciudadanos, quienes cada día están más acostumbrados a las facilidades e inmediatez de los servicios digitales. Entrevistamos a Alex...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/customer-experience/el-camino-de-la-digitalizacion-del-gobierno
The Importance of Connecting Content and Commerce
As modern customers gain greater control over their own experiences and become less likely to be influenced by online vendors, companies must change their approach to digital commerce. Much like...
https://webserver-liferaywww-prd.lfr.cloud/de/web/guest/blog/customer-experience/the-importance-of-connecting-content-and-commerce

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