Secure, Productive, and Personalized – Digital Experiences for the Public Sector

Empower citizens and businesses with self-service, make employees more productive, and showcase your community on a flexible platform.

Product Info

Liferay Federal Capabilities Overview

Find out how Liferay is helping government agencies increase user trust and satisfaction, improve productivity, and reduce costs.

Solutions

Secure Public Sectors Solutions for Increased Efficiency

Citizen Portals

Treat citizens and businesses as customers and empower them with personalized self-service experiences on a secure portal. Streamline processes, and unify disparate tech in one place, reducing TCO and support costs.

Employee Portals

Increase the productivity of public employees with an intranet that makes them more independent through self-service, optimizes operations by automating key processes, and unifies access to tools, content, and data.

Websites

Create modern, appealing websites that comply with key accessibility guidelines, including WCAG 2.1, Section 508, and EN 301 549. Offer self-service information access to improve the user experience and boost engagement.

Security

Security and Robust Risk Management

Provide data protection, comply with information security regulations, and offer secure and authenticated digital services and content.

Regulatory Compliance

Comply with information security regulations like the EU General Data Protection Regulation (GDPR), ISO 27001, and SOC 2.

Identity Management

Implement robust identity management using Multi Factor Authentication (SAML, LDAP, OpenId, OAuth) and Single-Sign-On (NTLM, CAS, SiteMinder, OpenSSO, OpenID).

Vulnerability Protection

Protect against security vulnerabilities and exploits described by the OWASP Top 10 and the CWE/SANS Top 25. Shield against CSRF attacks, Local File Inclusion, Clickjacking, Path Traversal, Content Sniffing, and more.

Self-Service

Personalized Self-Service for Higher Productivity

Shorten wait times, free up staffing resources, and reduce the cost to serve by enabling citizens, businesses, and employees to access services, content, and documents digitally:

Simplify Transactions

Let users self-serve to complete common transactions and tasks like managing accounts, paying fines, activating utilities, applying for business related permits, or requesting aid

Personalized UX

Create, manage, and deliver personalized site experiences by using advanced user segmentation

Quick Access

Access relevant information, documents, and content quickly thanks to a clean, easily searchable interface

Low Code

Increase productivity by empowering employees to quickly create applications, services, and new pages with low-code/no-code capabilities

Automate

Optimize routine processes by enabling employees to create, assign, and track tasks; set deadlines; and define approval workflows

Public Sector

City of Vienna's intranet reduces time spent on administrative tasks

25k
Daily Intranet Users
1.4k+
Total Sites
100M+
Site Views per Month

You’ll Be in Great Company – More Than 1,200 Companies Worldwide Use Liferay

Integration

An Integrated Experience at a Manageable Cost

Unify the citizen experience and extend the value of existing systems by eliminating tech and data silos, keeping the TCO in line.

Streamline Processes

Orchestrate a single experience layer that makes complex processes convenient, frees up resources, and saves budget.

Unify Legacy Tech

Integrate legacy technology and consolidate access to data, systems, and processes in one place.

Cost-Efficient Maintenance

Lower costs associated with system maintenance, updates, and troubleshooting.

API-Driven Development

Accelerate development by minimizing potential development hurdles and utilizing powerful APIs based on the OpenAPI Specification.

Headless

Headless capabilities help developers deliver consistent experiences across all devices and channels.

Engagement

A Citizen-Centric Environment to Increase Participation

Capture citizens' interests and encourage active engagement and collaboration with government services:

Seamless Navigation

Make it easier to navigate government services with user-friendly, intuitive interfaces on multiple channels

Personalized Services

Provide tailored content, information, and services like government programs, notifications, or updates based on a person's location, family situation, or past interactions

Transparency

Promote government transparency by providing easy access to public data, budgets, and project updates

Accessibility

Make information and services accessible to a diverse audience by relying on accessibility compliance and utilitzing multi-language and multi-region support

Citizen Feedback

Allow citizens to voice their opinions, report issues, or provide suggestions by incorporating feedback mechanisms

Public Sector

The City of Burbank's increases citizen reach with new website

105k
Residents Served
15
Contributing Departments
256k
Page Views per Month

Partnered with Carahsoft

Carahsoft Technology Corp. is The Trusted Government IT Solutions Provider®, supporting Public Sector organizations across Federal, State and Local Government and Education and Healthcare. As the Master Government Aggregator® for our vendor partners, we deliver solutions for Cybersecurity, MultiCloud, DevSecOps, Big Data, Artificial Intelligence, Open Source, Customer Experience and Engagement, and more. Working with our reseller partners, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles.

Craft Engaging Public Sector Experiences with Liferay

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