Los Angeles, California (July 16, 2025) – Liferay, Inc., a leading provider of Digital Experience Platforms (DXPs), today announced their inclusion in the 2025 Gartner® Voice of the Customer for Digital Experience Platforms report. Liferay is one of just five vendors with this distinction.
The "Voice of the Customer" report synthesizes Gartner Peer Insights™ reviews to offer insights for technology and services buyers. This aggregated peer perspective, along with individual detailed reviews, complements Gartner expert research and can play a key role in the buying process. The report categorizes eligible vendors based on scores for “User Interest and Adoption” (x-axis) and “Overall Experience” (y-axis).
Liferay Digital Experience Platform (DXP) received an overall rating of 4.4 out of 5 stars based on 69 reviews. 83% of reviewers indicated a willingness to recommend Liferay DXP.
"We value the feedback our customers shared through Gartner Peer Insights," said Bryan Cheung, Chief Marketing Officer at Liferay. "We believe our placement in the 'Established' quadrant in the 2025 Voice of the Customer report reflects our continued commitment to delivering robust digital experience solutions and building strong relationships with customers. We are always working to enhance our offerings and improve the overall customer experience."
Reviewers scored Liferay across various categories, including “Product Capabilities” (4.4/5.0 based on 67 reviews), “Sales Experience” (4.3/5.0 based on 61 reviews), “Deployment Experience” (4.4/5.0 based on 68 reviews), and “Support Experience” (4.4/5.0 based on 66 reviews). The reviews considered in the report spanned an 18-month period ending April 30, 2025.
A customer from an IT services organization praised Liferay DXP, stating that it’s “easy to understand the product. The product has multiple capabilities that will help with end-to-end DXP including marketplace and CMS. This will be key for many organizations that are looking for minimal development effort and quick GTM."
You can view all Gartner Peer Insights reviews of Liferay DXP HERE and can access the full Voice of the Customer report HERE.