See how the company positioned itself for future growth with an agent portal, a partner portal, and a digital workplace.
One platform. Endless solutions.
Desjardins Group improves its customer experience with a user-centric digital platform
After struggling with multiple homegrown systems that were incapable of working well together, Desjardins chose Liferay to quickly build engaging solutions that delivered better experiences
- Agent Portal: Disjointed and siloed information used by Desjardins’s retail banking, credit, and insurance agents are now unified — equipping agents to better serve customers. Practically,
this can look like a Desjardins banking advisory solution using Liferay to access customer portfolio from any device. - Corporate Intranet: Since employees needed a digital workplace, Desjardins uses Liferay as such. It helps in their aim to simplify organizational
complexity by streamlining communication with employees and providing services such as self-help service care and tracking solutions via
integration with third-party tools. - Partner Portal: Looking for a scalable solution for their vast partner network, Liferay enable Desjardins to build effective partner portals via
white-labelling strategies.