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La transformación digital en empresas de gestión patrimonial
La transformación digital ya ha llegado al sector de gestión patrimonial y los cambios en el comportamiento del cliente ya se notan. Además, la competencia en este segmento está creciendo, junto...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/la-transformacion-digital-en-empresas-de-gestion-patrimonial
PaaS: What You Need to Know
When it comes time to choose application solutions for your company, you can’t afford to rely on anything that will disappoint you, your employees, or your customers. However, with so many tech...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/paas-what-you-need-to-know
8 Beispiele für außergewöhnliche Kundenportale
Unabhängig davon, ob Sie ein B2B-, B2C- oder B2B2C-Unternehmen sind, sollte die Verbesserung der Customer Experience bei der Auswahl Ihrer digitalen Lösungen ganz oben auf Ihrer Prioritäten-Liste...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/8-beispiele-kundenportale
Personalized Banking for Up- and Cross-Selling
Back in 2001, research by Bain & Company identified that a 5% increase in financial or banking customer retention can lead to a profit increase of more than 25%. The financial services landscape...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/personalized-banking-for-up-and-cross-selling
Industrial Digital Transformation: Why Use a Digital Experience Platform?
Every industry has a unique relationship with digital transformation, but manufacturing brings truly unrivaled requirements to the table. After all, manufacturers are responsible for creating and...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/industrial-digital-transformation-why-use-digital-experience-platform
PaaS – Das müssen Sie wissen
Bei der Auswahl der passenden Software-Lösung für Ihr Unternehmen können Sie es sich nicht leisten, sich für etwas zu entscheiden, das Sie, Ihre Mitarbeiter oder Ihre Kunden enttäuschen wird. Bei...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/paas-das-muessen-sie-wissen
Improve Engagement With A/B Testing | Liferay
What is A/B testing and how can you employ it successfully? Online engagement acts as a key measurement of success in the modern B2B marketplace and there are several ways this can be tracked. The...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/a-b-testing-improve-engagement
PaaS: tudo que você precisa saber
Quando se trata de escolher soluções de aplicativos para sua empresa, você não pode apostar em algo que vá decepcionar você, seus colaboradores ou seus clientes. No entanto, com tantas soluções e...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/o-que-e-paas
Create a Seamless B2B Buying Experience | Liferay
According to Gartner, 77% of B2B buyers state that their latest purchase was complex or difficult. So there’s a clear opportunity to be taken advantage of, if you can implement a seamless B2B...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/seamless-b2b-buying-experience
Engajamento do cliente: construir ou contratar uma ferramenta de portal?
Hoje, a experiência do usuário está no topo da lista de prioridades de empresas líderes em todos os setores. Por isso, muitas organizações recorrem a portais de engajamento do cliente para realizar...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/construir-ou-contratar-uma-ferramenta-de-portal
Transformação digital na indústria: 3 exemplos de sucesso
Nenhum setor sente o peso das mudanças de expectativas do cliente tão profundamente quanto o segmento de indústria. Como coração da cadeia de suprimentos, as empresas fabricantes devem encontrar...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/transformaco-digital-na-industria
Up- und Cross-Selling durch personalisiertes Banking
Bereits 2001 hat eine Studie von Bain & Company ergeben, dass eine 5-%-ige Steigerung der Kundenbindung im Bank- und Finanzwesen zu einer Gewinnsteigerung von mehr als 25 % führen kann. Seitdem hat...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/business-partner-experience/up-und-cross-selling-durch-personalisiertes-banking
Entendendo os elementos de uma Plataforma de Experiência Digital (DXP)
Existe uma demanda crescente por plataformas e softwares que simplifiquem os processos de criação, gerenciamento e implementação de pontos de contatos digitais. O problema já é bem conhecido:...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/entendendo-os-elementos-de-uma-plataforma-de-experiencia-digital
5 Ways Order Management Saves Time | Liferay
In today’s complicated ecommerce landscape, managing orders has become an impressive feat for any business, and the pandemic has only accelerated the boom in ecommerce sales. According to Insider...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/order-management
Innovative Student Experiences | Liferay
Universities know they need to undertake digital transformation, both for their own success and for the good of their students. However, it’s often daunting to choose the first step or consider...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/innovative-student-experiences
Migrate Legacy System | Liferay
Although an average financial services organisation is highly focused on customer needs, its legacy systems simply do not provide the flexibility to implement the quality experiences required to...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/migrate-legacy-system
What are the structural barriers to change towards digital public services?
Fallen Behind Around the world, central and local governments are struggling with providing digital public services. To move towards digital-first models, it is necessary to know where to start and...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/what-are-the-structural-barriers-to-change-towards-digital-public-services-
Digitalização da Cadeia de suprimentos
Muito tem sido falado sobre o futuro do setor industrial, mas as interrupções na cadeia de suprimentos associadas à pandemia alteraram bastante o conteúdo dessas discussões. No que parecia ser...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/business-partner-experience/digitalizacao-da-cadeia-de-suprimentos
The Role of Technology in Alumni Engagement | Liferay
There are many variables at play in the alumni experience. Some know as soon as they get their degree that they’ll be returning to their university, while others have work or family commitments...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/technology-alumni-engagement
5 formas de fidelizar a través de la experiencia del cliente en banca
Cualquier entidad financiera tiene como objetivo diferenciar sus servicios de una manera clara de sus competidores. Hoy en día, en el sector bancario, los usuarios tienen un amplio abanico de...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/5-formas-fidelizar-a-traves-de-la-experiencia-cliente-en-banca
Como o atendimento personalizado estimula up-selling e cross-selling no setor bancário
O que é o atendimento bancário personalizado e como ele cria novas oportunidades de up-selling e cross-selling? Apontamos a seguir alguns aspectos importantes sobre o tema. Em 2001, uma pesquisa...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/atendimento-personalizado-estimula-up-selling-e-cross-selling-em-bancos
Conheça a rotina de trabalho do nosso time de produto
Para nós, a tecnologia precisa ter um propósito. Acreditamos que é fundamental construir um negócio vibrante e tornar a tecnologia útil para ajudar comunidades. Por essa razão, há mais de 10 anos...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/como-e-a-rotina-de-trabalho-do-time-de-produto
Cross Selling para empresas de seguros
A aquisição de clientes é a força motora de qualquer empresa, mas ela é especialmente norteadora no setor de seguros. Isso acontece porque as seguradoras gastam mais com aquisição do que qualquer...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/cross-selling-para-empresas-de-seguros
Liferay DXP and the Skateboard Platform
What is the skateboard platform? The electric car is rapidly gaining market share in the automotive world. Every manufacturer is working on electrification in fear of being left behind. For the...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/liferay-dxp-and-the-skateboard-platform
PaaS vs SaaS - ¿Cuál es la diferencia?
SaaS, PaaS, ¿qué significan estas siglas? Aquí enumeramos las ventajas para tu negocio de estas dos soluciones en la nube.   ¿Cuál es la diferencia entre SaaS y PaaS? PaaS y SaaS son sólo dos de...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/diferencia-paas-y-saas
Digitale Transformation in der Fertigung: Warum Sie eine DXP nutzen sollten
Jede Branche – insbesondere die Fertigung – bringt einzigartige Anforderungen in Sachen digitaler Transformation mit sich. Schließlich sind die Hersteller für die Produktion und den Vertrieb von...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/digitale-transformation-in-der-fertigung
Automated Order Management in B2B Commerce | Liferay
Order management in B2B commerce can be complex, particularly when processes are not automated. Multichannel marketing and keeping up with changing customer demands can prove to be even more...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/automated-order-management-b2b-commerce
Benefits of a DXP 'Best of Breed' Approach | Liferay
IT teams power organisations, being depended on to successfully help digitise their businesses. In turn, tools power IT teams. For IT teams to build effective solutions and efficiently complete...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/dxp-best-of-breed
Personalisation Across Multiple Platforms | Liferay
While research suggests that consumers expect highly personalised experiences, businesses must think on a bigger and more impactful scale in order to retain their customers and continue to generate...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/personalisation-across-multiple-platforms
5 KPIs to Improve Digital Experience | Liferay
All businesses need to have a clear understanding of their customers in order to offer the best possible digital experience. But when you are serving customers digitally, without direct personal...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/kpis-improve-digital-experience
Design na Liferay: como é o dia a dia do time?
Imagine um lugar onde é possível desenvolver carreira em design numa posição que lhe motiva diariamente, oferece suporte para o seu crescimento e, ao mesmo tempo, permite que você atue na...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/design-na-liferay-como-e-o-dia-a-dia-do-time
Foundational Elements for Public Sector Digital Transformation
Public administration recently experienced unprecedented digital acceleration due to the pandemic, which created a period of urgency for the implementation of online services. Now, the challenge is...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/foundational-elements-for-public-sector-digital-transformation
Qual o valor do autoatendimento digital para clientes do setor bancário?
O atendimento ao cliente talvez seja a parte mais importante da reputação de uma empresa. Se a experiência do cliente (CX) for centrada no usuário, simplificada e constantemente atualizada para...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/qual-o-valor-do-autoatendimento-digital-para-clientes-do-setor-bancario-
Los 10 componentes esenciales de una intranet exitosa
Una intranet es exitosa cuando opera como un espacio digital de trabajo. Esto es, cuando: Simplifica el manejo de la información. Favorece la colaboración de los usuarios, sin importar dónde estén....
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/employee-experience/componentes-de-una-intranet
Como os bancos podem gerar lealdade através da experiência do cliente
As organizações financeiras têm a tarefa de entregar serviços diferenciados em relação aos de uma lista crescente de concorrentes. Hoje, as pessoas têm uma ampla variedade de opções para escolher...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/como-os-bancos-podem-gerar-lealdade-atraves-da-experiencia-do-cliente
5 Dados importantes para experiência do cliente no setor industrial em 2022
O setor industrial não pode ser resumido apenas à criação de produtos físicos. As demandas dos clientes, as novas tecnologias e, agora, a pandemia global, revolucionaram a indústria. Para as...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/5-dados-importantes-para-experiencia-do-cliente-no-setor-industrial
Wie lässt sich das Cross-Selling bei Versicherungen personalisieren?
Die Kundenakquise ist die treibende Kraft eines jeden Unternehmens – das gilt besonders für Versicherungen. Das liegt daran, dass Versicherer mehr für die Kundenakquise ausgeben als jede andere...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/business-partner-experience/wie-lasst-sich-das-cross-selling-bei-versicherungen-personalisieren-
19 Statistiken zur Verbesserung der Customer Experience in der Finanzbranche in 2022
Wie viele andere Branchen steht auch die Finanzbranche unter dem Druck, ihre Dienstleistungen und Angebote zu modernisieren, um jüngere und technisch versiertere Kunden an sich zu binden. Diese...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/19-statistiken-zur-verbesserung-der-customer-experience-in-der-finanzbranche-in-2022
Conheça a rotina do nosso escritório no Chile
Fundada na Califórnia, Estados Unidos, a Liferay, atualmente, conta com mais de 1.200 colaboradores distribuídos em 19 países. Entre os 23 escritórios no mundo todo, temos 3 escritórios e...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/conheca-a-rotina-do-nosso-escritorio-no-chile
Conheça o time de Incident Management
Nos últimos anos, com o desenvolvimento cada vez mais veloz de tecnologias inovadoras, a criação de softwares e aplicativos capazes de atender às mais variadas demandas do mercado tornou-se uma...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/conheca-o-time-de-incident-management
5 estadísticas críticas para mejorar la experiencia del cliente en la fabricación en 2022
El sector de manufacturing ya no puede limitarse a la creación de productos físicos: la demanda de los clientes, la tecnología y, ahora, una pandemia mundial han cambiado el sector. Para que los...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/5-estadisticas-criticas-para-mejorar-la-experiencia-del-cliente-en-la-fabricacion-en-2022
Transformação Digital em Empresas de Gestão do Patrimônio
A transformação digital já chegou para o setor de Gestão do Patrimônio e as mudanças no comportamento do cliente já estão em curso. Além disso, a competição neste segmento está aumentando, junto...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/transformacao-digital-em-empresas-de-gestao-do-patrimonio
Optimise Customer Experience in B2B2C Ecommerce
Advances in technology and digitalisation have increasingly blurred the lines between B2B and B2C businesses. Now manufacturers, professional service providers, and wholesalers are increasingly...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/b2b2c-ecommerce-cx
Minimizing Unplanned Downtime: How to Support Your Manufacturing Customers
Every company in the manufacturing industry faces unique challenges, but one hurdle unites organizations of all shapes and sizes: unplanned downtime. In other fields, downtime is frustrating,...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/minimizing-unplanned-downtime-in-manufacturing
La experiencia digital del nuevo “prosumidor” del sector energético
El sector de las empresas energéticas y de utilities es uno de los más cambiantes. Atrás quedó un mercado que funcionaba como un oligopolio en el que el precio de la electricidad dependía de unas...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/la-experiencia-digital-del-nuevo-prosumidor-del-sector-energetico
3 portales de clientes con ROIs sorprendentes
Cuando pensamos en producir un ROI sorprendente para la empresa, la mejora de la experiencia del cliente no es siempre una estrategia que nos viene a la mente. De hecho, muchas empresas siguen...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/el-insano-roi-de-los-portales-de-clientes
Summer Convention 2022: relembre os melhores momentos
Já faz 84 anos… desde que realizamos nosso último evento interno presencial, certo? Errado! Bom, é verdade que desde o início da pandemia, em 2020, nossos eventos presenciais foram cancelados ou...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/summer-convention-2022-relembre-os-melhores-momentos
Gerando conexões através da comunidade open source da Liferay: a história de Papa
Como um estudante universitário na África do Sul, um laptop antigo na Holanda e um parceiro de tecnologia na Itália conseguiram se conectar? Através da Comunidade Liferay.   Um jovem desenvolvedor...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/gerando-conexoes-atraves-da-comunidade-open-source-da-liferay
The Value of Customer Journey Analytics I Liferay
You may have heard the term customer journey analytics before. You may well also be doing the majority of your tracking via Google Analytics. While this is a great first step to tracking your...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/customer-journey-analytics
Accelerating Your Digital Innovation with Pre-Built Solutions
At Liferay, we understand how resource-intensive it can be to create tailored digital solutions that fit your specific business needs, so we have been working on a way to reduce the time and cost...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/liferay-solutions-marketplace
Por que a transformação da experiência do cliente deve acontecer com o Liferay DXP
Independente do setor da sua empresa, de quantos produtos ela vende ou de quantas filiais existem, hoje o segredo do sucesso no mercado altamente competitivo e fragmentado está na transformação da...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/por-que-a-transformacao-da-experiencia-do-cliente-deve-acontecer-com-o-liferay-dxp
Grundlegende Elemente für die digitale Transformation der öffentlichen Verwaltung
Der Digitalisierungsdruck in der öffentlichen Verwaltung ist hoch: Durch das Onlinezugangsgesetz (OZG) ist die öffentliche Verwaltung dazu verpflichtet, bestimmte Verwaltungsleistungen über...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/digitale-transformation-oeffentlichen-verwaltung
3 táticas para líderes de CX reduzirem os custos de atendimento ao cliente
A pandemia tornou os clientes mais seletivos quando se trata das experiências digitais que desejam receber, revelando que mais de 60% dos clientes irão embora após uma experiência ruim, um aumento...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/3-taticas-para-lideres-de-cx-reduzirem-os-custos-de-atendimento-ao-cliente
Resilienz und Agilität – digitale und kulturelle Transformation meistern
Die Begriffe Resilienz, Agilität und Digitalisierung sind nicht erst 2020 – mit Beginn der Pandemie – zu Schlagworten avanciert. Sie sind aber in der Reaktion auf die disruptiven Ereignisse, die...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/mit-resilienz-und-agilitaet-transformation-meistern
O trabalho dos meus sonhos está na Liferay
A realidade é que não há uma definição única e concreta do que é exatamente a carreira dos sonhos. Muitas vezes, até mesmo a definição da tão sonhada carreira — e logo aquela que parece tão certa —...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/o-trabalho-dos-meus-sonhos-na-liferay
Transformação digital industrial: por que usar uma DXP?
Cada setor tem uma relação diferente com a transformação digital, mas o setor industrial tem requisitos incomparáveis. Afinal, é o setor responsável por criar e distribuir os produtos necessários...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/current-experiences/por-que-usar-uma-dxp
Verbesserte Kundenerlebnisse und höhere Kundenbindung im Bankwesen
Banken müssen sich mit ihren Dienstleistungen von einer wachsenden Anzahl an Wettbewerbern abheben. Heute haben Kunden eine breite Palette von Möglichkeiten, ihre Bankgeschäfte zu erledigen. Sie...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/digitale-kundenerlebnisse-und-kundenbindung-im-bankwesen
Banca personalizada para ventas cruzadas y adicionales
¿Qué es la banca personalizada y cómo crea nuevas oportunidades de venta cruzada y adicional? Estas son algunas cuestiones clave que deberías saber. En 2001, un estudio de Bain & Company determinó...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/banca-personalizada-para-ventas-cruzadas-y-adicionales
Why Enabling Autonomous Maintenance is Critical for Great Aftersales Experiences in Manufacturing
For companies in the manufacturing sector, product alone is no longer a sufficient differentiator. While current B2B preferences are shifting toward a more B2C-like experience, it’s becoming...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/customer-experience/enabling-autonomous-maintenance-critical-for-great-aftersales-experiences-manufacturing
An Insider Look at the Future of Digital Experience in Japan
Note: This interview has been edited and condensed. Following the lift of business travel restrictions in autumn 2022, CEO Bryan Cheung visited the Liferay Japan office in celebration of the...
https://webserver-liferaywww-prd.lfr.cloud/ja/web/guest/blog/liferay-experience/an-insider-look-at-the-future-of-digital-experience-in-japan

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